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Testimonials

We are pleased that our customers go out of their way to share their visit experience to our Cutter locations. We are proud to share these testimonials with you.

Had such a nice experience the first time that I came back a week or so later. Rented a car at Cutter (Enterprise I think) and they were fantastic. The linemen drove the car right out to our airplane (Cessna 180), signed the paperwork there and we were on our way in minutes. Great customer service! Upon return we dropped off the keys at the front desk, paid for our $25 worth of 100LL (to avoid the ramp fee), and

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Paul Brown    KPHX - Phoenix, AZ   
Paul Brown    KPHX - Phoenix, AZ   

Had such a nice experience the first time that I came back a week or so later. Rented a car at Cutter (Enterprise I think) and they were fantastic. The linemen drove the car right out to our airplane (Cessna 180), signed the paperwork there and we were on our way in minutes. Great customer service! Upon return we dropped off the keys at the front desk, paid for our $25 worth of 100LL (to avoid the ramp fee), and were on our way. Be advised there's a City of Phoenix landing fee that Cutter cannot waive. I can't recall the exact amount but it was 5 or 10 bucks tops. NOTE - if you're going to fly into PHX VFR you NEED to have the Terminal Chart. The controllers will send you to many of the points referenced on that chart - they're also in your Garmin GPS but you have to have the identifiers from the Terminal Chart to find them (you can pronounce the identifiers). Also pay attention to the transitions over PHX. You'll likely be asked to use one of them direct to a downwind/base.

I have had the pleasure of flying into every Cutter Aviation FBO and all have been a great experience. They are there planeside when we arrive with cars or whatever we need. We have maintenance done on our planes at PHX and ADS and both are top notch facilities!

Luke Gerard    KPHX - Phoenix, AZ   

Nothing better, five star service always. I appreciate the excellent service at the front desk and the prompt lift to the terminal to airline back to ATL. Thank you, Cutter!

Don Roycraft    KPHX - Phoenix, AZ   

The entire staff from front desk to the line was attentive and helpful, to me as the pilot, but also for my passengers. Special thanks for Cassidy, Taylor and Len. This will be my permanent Phoenix base.

Christopher Frederick    KPHX - Phoenix, AZ   

Excellent service by both the FBO and the Beechcraft service technicians as I had to have a starter drive assembly replaced while in PHX. Kevin Reedy and staff did a great job. Very happy with the quality of their work and the line staff overall. I will be back

Mark Dickens    KPHX - Phoenix, AZ   

From the line guys to the desk staff - nothing but top notch performance. They treated my wife and I like we were their best customers and our C-172 like a Gulfstream. Welcome truck was waiting as we came in, fuel and a windshield wash as requested, and very clean/modern facilities. Alex and Megan gave us rides to & from our hotel, which is greatly appreciated. These two fine ladies deliver Class A customer service with a smile. How does

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Robert Boerner    KPHX - Phoenix, AZ   
Robert Boerner    KPHX - Phoenix, AZ   

From the line guys to the desk staff - nothing but top notch performance. They treated my wife and I like we were their best customers and our C-172 like a Gulfstream. Welcome truck was waiting as we came in, fuel and a windshield wash as requested, and very clean/modern facilities. Alex and Megan gave us rides to & from our hotel, which is greatly appreciated. These two fine ladies deliver Class A customer service with a smile. How does Cutter hire and retain such gems? I am sure other FBOs would love to know their secret. ATC - Even in our little Cessna, the approach and tower controllers welcomed us in. Nothing scary about this airport as long as your communication skills are sharp.

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