Testimonials

We are pleased that our customers go out of their way to share their visit experience to our Cutter locations. We are proud to share these testimonials with you.

Fantastic service. I was met by a Follow Me van as soon as I taxied onto their ramp. The line staff had transferred my luggage to the van to take me to the passenger terminal before I had even gotten out of the airplane. I was at my gate 20 minutes after landing. Everyone smiled and thanked me for my business. Gulfstream service for a guy in a Cirrus! I'll definitely be back!

Keith Ruskin KPHX - Phoenix, AZ

Robert Boerner KPHX - Phoenix, AZ

From the line guys to the desk staff - nothing but top notch performance. They treated my wife and I like we were their best customers and our C-172 like a Gulfstream. Welcome truck was waiting as we came in, fuel and a windshield wash as requested, and very clean/modern facilities. Alex and Megan gave us rides to & from our hotel, which is greatly appreciated. These two fine ladies deliver Class A customer service with a smile. How does Cutter hire and retain such gems? I am sure other FBOs would love to know their secret. ATC - Even in our little Cessna, the approach and tower controllers welcomed us in. Nothing scary about this airport as long as your communication skills are sharp.

Super Cutter service. Had intended to be at Cutter on Sunday evening Jun 26 for an RON. Got stuck enroute and Cutter took care of my hotel reservation cancellation like true Champs. Got into Cutter on the 27th and they were excellent, refueled and gone with cart service to and from the plane. Considering this is an Archer II I was impressed.

William Campbell KPHX - Phoenix, AZ

Really 1st class all-around. Staff was very helpful. Let me use crew car. Will definitely use again.

Eli Mansour KPHX - Phoenix, AZ

Amazing service coming and going. They assisted me in finding a different rental car since Hertz would not accept a return on Sunday. When we arrived, our rental car was waiting on the ramp and driven to our plane. We were given ice-cold waters and they helped us unload the plane. All the folks at Cutter Aviation sure make the experience of flying into Deer Valley Airport a pleasant one.

Chris Gankas KPHX - Phoenix, AZ

Paul Brown KPHX - Phoenix, AZ

Had such a nice experience the first time that I came back a week or so later. Rented a car at Cutter (Enterprise I think) and they were fantastic. The linemen drove the car right out to our airplane (Cessna 180), signed the paperwork there and we were on our way in minutes. Great customer service! Upon return we dropped off the keys at the front desk, paid for our $25 worth of 100LL (to avoid the ramp fee), and were on our way. Be advised there's a City of Phoenix landing fee that Cutter cannot waive. I can't recall the exact amount but it was 5 or 10 bucks tops. NOTE - if you're going to fly into PHX VFR you NEED to have the Terminal Chart. The controllers will send you to many of the points referenced on that chart - they're also in your Garmin GPS but you have to have the identifiers from the Terminal Chart to find them (you can pronounce the identifiers). Also pay attention to the transitions over PHX. You'll likely be asked to use one of them direct to a downwind/base.

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