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Testimonials

We are pleased that our customers go out of their way to share their visit experience to our Cutter locations. We are proud to share these testimonials with you.

I just wanted to let you know what an outstanding job your crew did today on both of our quick-turns! They were on top of It! Also, Jenna handled all my requests I had via email and she did a wonderful job! She made my job easy. I wish all FBO’s were as well run as yours!

Ricky Barrett    KPHX - Phoenix, AZ   

Had such a nice experience the first time that I came back a week or so later. Rented a car at Cutter (Enterprise I think) and they were fantastic. The linemen drove the car right out to our airplane (Cessna 180), signed the paperwork there and we were on our way in minutes. Great customer service! Upon return we dropped off the keys at the front desk, paid for our $25 worth of 100LL (to avoid the ramp fee), and

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Paul Brown    KPHX - Phoenix, AZ   
Paul Brown    KPHX - Phoenix, AZ   

Had such a nice experience the first time that I came back a week or so later. Rented a car at Cutter (Enterprise I think) and they were fantastic. The linemen drove the car right out to our airplane (Cessna 180), signed the paperwork there and we were on our way in minutes. Great customer service! Upon return we dropped off the keys at the front desk, paid for our $25 worth of 100LL (to avoid the ramp fee), and were on our way. Be advised there's a City of Phoenix landing fee that Cutter cannot waive. I can't recall the exact amount but it was 5 or 10 bucks tops. NOTE - if you're going to fly into PHX VFR you NEED to have the Terminal Chart. The controllers will send you to many of the points referenced on that chart - they're also in your Garmin GPS but you have to have the identifiers from the Terminal Chart to find them (you can pronounce the identifiers). Also pay attention to the transitions over PHX. You'll likely be asked to use one of them direct to a downwind/base.

Amazing service coming and going. They assisted me in finding a different rental car since Hertz would not accept a return on Sunday. When we arrived, our rental car was waiting on the ramp and driven to our plane. We were given ice-cold waters and they helped us unload the plane. All the folks at Cutter Aviation sure make the experience of flying into Deer Valley Airport a pleasant one.

Chris Gankas    KPHX - Phoenix, AZ   

Top Notch service!! From the desk ladies to the line service couldn't have been better.

Jason Thibodeaux    KPHX - Phoenix, AZ   

We were met at the airplane with our rental cars upon arrival. Hotels were arranged as requested. Line service was great. Friendly and helpful. Always great service.

Troy Butcher    KPHX - Phoenix, AZ   

From the line guys to the desk staff - nothing but top notch performance. They treated my wife and I like we were their best customers and our C-172 like a Gulfstream. Welcome truck was waiting as we came in, fuel and a windshield wash as requested, and very clean/modern facilities. Alex and Megan gave us rides to & from our hotel, which is greatly appreciated. These two fine ladies deliver Class A customer service with a smile. How does

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Robert Boerner    KPHX - Phoenix, AZ   
Robert Boerner    KPHX - Phoenix, AZ   

From the line guys to the desk staff - nothing but top notch performance. They treated my wife and I like we were their best customers and our C-172 like a Gulfstream. Welcome truck was waiting as we came in, fuel and a windshield wash as requested, and very clean/modern facilities. Alex and Megan gave us rides to & from our hotel, which is greatly appreciated. These two fine ladies deliver Class A customer service with a smile. How does Cutter hire and retain such gems? I am sure other FBOs would love to know their secret. ATC - Even in our little Cessna, the approach and tower controllers welcomed us in. Nothing scary about this airport as long as your communication skills are sharp.

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