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Testimonials

We are pleased that our customers go out of their way to share their visit experience to our Cutter locations. We are proud to share these testimonials with you.

Tara, for one, understands customer satisfaction. Thanks Tara!

John Brauneis    KDVT - Phoenix Deer Valley, AZ   

The staff at Cutter is one of the most courteous and professional I have ever experienced at any airport in the Country. They took a proactive approach to service. They even called and asked if they could put our plane in the hangar for us when storms were approaching. They used a team approach to service and we had as many as four well-trained lineman working with us...All smiling and asking what more they could do to help. I highly

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David Amick    KDVT - Phoenix Deer Valley, AZ   
David Amick    KDVT - Phoenix Deer Valley, AZ   

The staff at Cutter is one of the most courteous and professional I have ever experienced at any airport in the Country. They took a proactive approach to service. They even called and asked if they could put our plane in the hangar for us when storms were approaching. They used a team approach to service and we had as many as four well-trained lineman working with us...All smiling and asking what more they could do to help. I highly recommend going to Cutter when you stop at KDVT!

I flew into Deer Valley (KDVT) AZ today. Two days ago I called Cutter Aviation and arranged a rental through Enterprise. I usually get an economy car at $42.00 a day. My wife and I usually travel alone so that is usually good but our son and dog were with us today. I inquired about a mid size the Cutter staff says its another three bucks $45.00 for a midsize. I'll take it. The Cutter girl never asks for a


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Michael Apodaca    KDVT - Deer Valley, AZ   
Michael Apodaca    KDVT - Deer Valley, AZ   

I flew into Deer Valley (KDVT) AZ today. Two days ago I called Cutter Aviation and arranged a rental through Enterprise. I usually get an economy car at $42.00 a day. My wife and I usually travel alone so that is usually good but our son and dog were with us today. I inquired about a mid size the Cutter staff says its another three bucks $45.00 for a midsize. I'll take it. The Cutter girl never asks for a Credit Card.

I arrive and as usual two Ramp attendants are there singling me into parking. There is a carpet already there when my wife exits the plane. As I exit the plane one of them says "How was your flight Captain." My wife and son already had a bottles of water offered them by the staff when he hands me a bottle. My wife is getting the dogs bowl out when one of them hand her another bottle for our dog.

While I pulled in and shut down one of them had pulled the rental car around. They help me unload the plane and load the car. I pull around to the front and hand the staff my license and Credit Card and I'm out of there in minutes.

I go here four or five times a year and this excellent service is the norm. I'll pay about 70 cents more for gas but getting 35 or so gallons is not a big deal especially since they waive one night ramp fee. No doubt I'll leave with three more bottles of water.

I once called with my normal car rental request and arrived as usual. When I arrive there was no car and they didn't know I was coming. When I checked my call log I had mistakenly called Cutter at Phoenix. Not a problem they had a rental on hand and I'm out of them in minutes.

My wife loves the service and I do too... At Cutter KDVT I'm treated better then I am just about anywhere aviation or non aviation. Sometimes paying a little for convenience and service is worth it. I remember as a kid seeing the servicemen at gas stations filling the
tank and cleaning the windshield.

I know that is a thing of the past but those of you old enough to remember the men in whites with a cap (not a baseball cap) but eight pointer it is a different time. It seems that not to many people are willing to pay for quality in product or service which is to bad in my book.

Times are tough and I try and get the best fuel prices I can but quality service is sure nice.

I was just a "transit" CFII working for Accelerated Flight and Instrument Training (www.AFIT.com) with a local pilot for a 10 day IFR course. I flew in with my Maule from SGU since it was a 2 hour flight or a 6 hour drive. So "corporate client" I wasn't, but it did not matter. Bought some fuel and the ramp fee was waived - FOR 10 DAYS!

Well, thanks - just a working guy who totally enjoyed the no hassle

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John Templeton - CFII    KDVT - Phoenix Deer Valley, AZ   
John Templeton - CFII    KDVT - Phoenix Deer Valley, AZ   

I was just a "transit" CFII working for Accelerated Flight and Instrument Training (www.AFIT.com) with a local pilot for a 10 day IFR course. I flew in with my Maule from SGU since it was a 2 hour flight or a 6 hour drive. So "corporate client" I wasn't, but it did not matter. Bought some fuel and the ramp fee was waived - FOR 10 DAYS!

Well, thanks - just a working guy who totally enjoyed the no hassle professionalism afforded me and my client.

Today, I received a thank-you card. How nice. A BIG CHANGE from my local FBO at SGU who threw me out of his building because I wasn't a staff instructor. EXCUSE me, that's how it works out there - planes/pilots/students/instructors travel to different venues.

So no improvement required! I'll be back to CUTTER next time my business brings me to DVT.

My visit to Cutter DVT during Thanksgiving was exceptional. You folks took care of all my needs with no wasted effort or complications. I really appreciate a predictable and professional FBO with people who know how to take care of the customer's needs.

Tom Evernham    KDVT - Deer Valley, AZ   

Customer Service Manager Mike Quintero really knows how to assemble and lead a solid and professional team. Mike, as well as Corinne behind the counter, and Roger and Max on the line were excellent hosts offering plenty of help and every request. My business was in Scottsdale, but five minutes west on the 101 over to Cutter at DVT is worth it!

Bill Gardner    KDVT - Phoenix Deer Valley, AZ   

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