I've been to a lot of FBOs; Atlantic, Signature, and MillionAir, etc. So far, in my experiences, Cutter in Deer Valley has outclassed them all. The line crew to reception were super friendly and helpful. I flew a Cessna 182 in from Austin and you would have thought I just came in on a Global. They happily provided me transportation to/from the Drury Hotel, which, by the way, has a great rate for guests of Cutter. The fuel was super expensive but because of the service I received, I felt the cost didn't have a sting to it.

I recently stopped at KDVT for a fuel & food stop. I had a vacuum pump failure and ended up spending the night. The folks at Cutter were top notch. They found a new pump and drove 40 miles to pick it up. It was installed within one business day. The management and staff could not have been more helpful in everything from the aircraft repair to the rental car and hotel arrangements. We very much appreciated their service. We will certainly be back when we are passing through the Phoenix area.

Stopped at KDVT due to weather. Because I was tired I stopped at Cutter instead of the self service fuel on the north side of the field, knowing that on departure I could still taxi over for the cheaper fuel. Because the staff was so helpful and actually saved me about twice the difference in total fuel price with their special hotel rates, I was happy to buy fuel from them (their fuel prices are reasonable anyway). If I am in the area there is no question which airport and which FBO I will stop at. These people are first rate.

I was just a "transit" CFII working for Accelerated Flight and Instrument Training (www.AFIT.com) with a local pilot for a 10 day IFR course. I flew in with my Maule from SGU since it was a 2 hour flight or a 6 hour drive. So "corporate client" I wasn't, but it did not matter. Bought some fuel and the ramp fee was waived - FOR 10 DAYS!

Well, thanks - just a working guy who totally enjoyed the no hassle professionalism afforded me and my client.

Today, I received a thank-you card. How nice. A BIG CHANGE from my local FBO at SGU who threw me out of his building because I wasn't a staff instructor. EXCUSE me, that's how it works out there - planes/pilots/students/instructors travel to different venues.

So no improvement required! I'll be back to CUTTER next time my business brings me to DVT.