We have flown into Cutter in the 421 twice in 2 weeks. Both times the service was top notch with rental cars waiting by the plane as the engines were being shut down. Ramp is busy but a swarm of ramp employees get the chocks on, fuel orders, and rentals (with water in them) and make things effortless. Hangar prices are a bit steep overnight, but well worth it. Top notch and they seem to treat every one in every kind of plane with the same great service.

I visited on Saturday, October 18, 2014 after flying in from Chicago. Was met on the ramp, and they brought my rental car out right away. The line person with the enchanting million dollar smile courteously asked me if she could put fuel in my plane right away, and I of course agreed. She very nicely complimented what I was wearing (a suit for a memorial service). The plane was ready to go when I came back in the late afternoon, and the folks were very helpful. I hope I get a chance to visit again (and see that million dollar smile again!).

These folks are AMAZING! The facility isn't impressive, but the customer service certainly is. We asked for a nearby non-chain lunch recommendation, and they sent us to the Airplane Restaurant... As we parked, a Cutter van pulled up, and the driver popped out of the car to give us a discount coupon he forgot to give us at the counter. Over the top! One of the linemen also took the care to call me directly to clarify our fueling order, which I really appreciated.

I Stayed at Cutter in KCOS between 5/19-5/28 and was amazed at the service and extremely friendly staff. Landed between thunderstorms approached and surrounding areas rained heavily which made unloading everything and the kitchen sink quite a task in the rain. The staff allowed my awaiting POV to drive out to the plane to ease loading. They employees jumped in without hesitation or even me asking for assistance to help unload the garage sale of junk the better half had to bring (I know I'm not the only one with this problem) and even helped put my aircraft cover on despite the weather being miserable. This has been my best FBO experience to date and I couldn't believe how nice and accommodating the employees were not just to me but anyone else that came in contact with them, all this and I'm only a Bug smasher Comanche not a corporate jet. Prices were cheaper then the Jet Center, even if they were more I'd be hard pressed to go anywhere but Cutter due to the stellar service!