I visited on Saturday, October 18, 2014 after flying in from Chicago. Was met on the ramp, and they brought my rental car out right away. The line person with the enchanting million dollar smile courteously asked me if she could put fuel in my plane right away, and I of course agreed. She very nicely complimented what I was wearing (a suit for a memorial service). The plane was ready to go when I came back in the late

Big service for a little plane!

Just spent a week in Cutter’s heated hangar and missed the snow storm. This was my second visit to Cutter this year and the service was GREAT again. Their people are their greatest asset. Their facilities are clean and conveniently located on the airport away from commercial ramps.

Wow! This was *WAY* the heck better than the other FBO at COS (the one that requested AirNav not collect or publish user comments; I'm pretty sure there's a reason for that). At Cutter, it was all about me. Eddie and Jesse took care of my plane/fuel/rental car, and they've got a sense of humor. Why didn't I stop here last time?

Cutter is my new favorite FBO at COS. I am disturbed to see that the other FBO at COS has taken the cowardly approach of blocking comments on AirNav. That position has backfired on this pilot/customer. Cutter was very professional, helpful, and we were fortunate enough to use their crew car on our last visit. That is the nicest crew car I have ever driven. How many FBOs do you know with less than 11, 000 miles on their crew

I will absolutely use this FBO again. Ledle at the front desk was kind and patient as I struggled with cell phone reception issues. Plane was ready despite me showing slightly earlier than expected. Line crew assisted with an unexpected jump-start when I left the master switch on.

What makes it different? I have been landing here for the past 5 years, and it could be just another FBO stop, but this difference to me is Jen and the line crew. Jen and the line crew are the best!