I visited on Saturday, October 18, 2014 after flying in from Chicago. Was met on the ramp, and they brought my rental car out right away. The line person with the enchanting million dollar smile courteously asked me if she could put fuel in my plane right away, and I of course agreed. She very nicely complimented what I was wearing (a suit for a memorial service). The plane was ready to go when I came back in the late afternoon, and the folks were very helpful. I hope I get a chance to visit again (and see that million dollar smile again!).

Outstanding FBO / Great service! This was our first time at this cutter location and we found the service of the entire staff was outstanding. The line staff assisted us with having the ground ambulance plane side so that their was no delay in getting our patient to the hospital quickly. We requested hangar space for our aircraft and the line staff was very careful when towing our aircraft. A big High Five to Paulina, Kevin and Will for going the extra mile in providing the outstanding customer service that you don't find at other FBO's across the country. When we serve other together it make our world a better place, thank you for your willingness to show this openly with your actions. Many of the patients we transport are unable to afford the transportation to get the medical care they so desperately need. With the support of charitable funding, Grace on Wings provides transport to patients who are needing to go for important treatment throughout the United States. Thank you again for making our day a little easier with your outstanding service and staff.

Cutter is my new favorite FBO at COS. I am disturbed to see that the other FBO at COS has taken the cowardly approach of blocking comments on AirNav. That position has backfired on this pilot/customer. Cutter was very professional, helpful, and we were fortunate enough to use their crew car on our last visit. That is the nicest crew car I have ever driven. How many FBOs do you know with less than 11, 000 miles on their crew car? Vote with your feet people (or should I say wings?). The other FBO needs to know that we don't like their anti-comment policy.

We have flown into Cutter in the 421 twice in 2 weeks. Both times the service was top notch with rental cars waiting by the plane as the engines were being shut down. Ramp is busy but a swarm of ramp employees get the chocks on, fuel orders, and rentals (with water in them) and make things effortless. Hangar prices are a bit steep overnight, but well worth it. Top notch and they seem to treat every one in every kind of plane with the same great service.