Flew into COS in a 421 on 8-24-11. Great service, rental car on the ramp, great fuel price. Loaded passengers to leave the next day and I had a dead starter. I asked Cutter if they could recommend a mechanic on the field and they referred me to Alan Spencer with Pro Av. He rushed right over and confirmed the starter was dead. I was ready to accept that we were stranded until a new one could arrive the next day. Alan called his other shop and they happened to have a starter in stock. One of his guys jumped in a 172 and flew it over while he pulled the old one. We ended up with only a two-hour delay, the bill was more than fair, and my passengers were thrilled. Thanks Alan, you saved the day!!!!

Excellent FBO at COS! Took a short trip to “the Springs” and really glad we chose Cutter for our FBO. The service there is outstanding, everyone from the line crew to the front desk were polite, courteous and very helpful. Even greeted by the manager, Mr. Martin, who heads this well-run ship. Doesn’t seem to matter if you are in a Learjet, or even a little RV such as we fly, everyone is welcomed equally. They arranged our rental car and brought it out to us, and the rate was very reasonable. This FBO is second to none!

I came to Colorado Springs to assist with the Waldo Canyon fire. We were in a Cessna 337P to work as air attack on the fire. I am here to tell you that the service at Cutter Aviation is the best that I have had any place in the USA. When we came we were met and treated like we flew in some kinda fancy jet! Cold water, lemonade, crew cars, rental cars, brownies, smiles, quick and helpful service and attention are a big part of what is so neat at this FBO. If that is not enough I was unable to find a motel to stay at when we arrived and the Counter found us a room in a city with 35,000 people displaced from their homes! I had given up looking. Cutter saved me from sleeping on the cold hard ground in a sleeping bag at a fire camp! The employees are all one in a million that care about the business even more that themselves, the quality of service at this FBO is exceeded by none. THANK YOU.

Response from Jessica Rowden, General Manager, Cutter Aviation

It was a pleasure and an honor to be able to assist you and all of the air attack crews here in KCOS. We always strive to make each customer's experience amazing, but you guys will hold a special place in our hearts forever. Thank YOU for working so hard to help save our city and surrounding areas from this devastating fire. I feel like we couldn't have done enough to let you know how very much we appreciate you and all that you do!