Testimonials

We are pleased that our customers go out of their way to share their visit experience to our Cutter locations. We are proud to share these testimonials with you.

Fantastic customer service. Moved here from another FBO on field and was pleasantly surprised. Getting things done "yesterday" is no problem here. Very good safety and well trained line personnel. These guys are great!

Jim Schoon KCOS - Colorado Springs, CO

Can't say enough about the Cutter staff and services. There's someone always there to meet you at taxi-in, fresh brownies and excellent coffee or cold water when you walk in and someone smiling behind the counter asking how they can help. On this last visit, I really appreciated Jared S. and his assistance in loading and releasing the airplane - we'll be back for sure!

Dave DeRay KCOS - Colorado Springs, CO

Hands down one of the best FBOs I've ever landed at. We diverted to COS due to weather. Shortly after landing 3 line technicians surrounded the A/C, unloaded our bags and had the plane tugged into the hangar within minutes. Before we were inside, a hotel reservation was made for us and Stephen was kind enough to give us a ride in the company van. Outstanding job guys! Keep up the good work!

Anthony Paul Zerafa KCOS - Colorado Springs, CO

I have been into Cutter at COS twice in the last week and both times they have been excellent. Very friendly and helpful staff including arranging for return of the rental car I rented from the terminal. They are one of the best FBOs I have visited!

Kevin Crozier KCOS - Colorado Springs, CO

Matt Meyer KCOS - Colorado Springs, CO

Flew into COS in a 421 on 8-24-11. Great service, rental car on the ramp, great fuel price. Loaded passengers to leave the next day and I had a dead starter. I asked Cutter if they could recommend a mechanic on the field and they referred me to Alan Spencer with Pro Av. He rushed right over and confirmed the starter was dead. I was ready to accept that we were stranded until a new one could arrive the next day. Alan called his other shop and they happened to have a starter in stock. One of his guys jumped in a 172 and flew it over while he pulled the old one. We ended up with only a two-hour delay, the bill was more than fair, and my passengers were thrilled. Thanks Alan, you saved the day!!!!

Dave Parker KCOS - Colorado Springs, CO

I came to Colorado Springs to assist with the Waldo Canyon fire. We were in a Cessna 337P to work as air attack on the fire. I am here to tell you that the service at Cutter Aviation is the best that I have had any place in the USA. When we came we were met and treated like we flew in some kinda fancy jet! Cold water, lemonade, crew cars, rental cars, brownies, smiles, quick and helpful service and attention are a big part of what is so neat at this FBO. If that is not enough I was unable to find a motel to stay at when we arrived and the Counter found us a room in a city with 35,000 people displaced from their homes! I had given up looking. Cutter saved me from sleeping on the cold hard ground in a sleeping bag at a fire camp! The employees are all one in a million that care about the business even more that themselves, the quality of service at this FBO is exceeded by none. THANK YOU.

Response from Jessica Rowden, General Manager, Cutter Aviation

It was a pleasure and an honor to be able to assist you and all of the air attack crews here in KCOS. We always strive to make each customer's experience amazing, but you guys will hold a special place in our hearts forever. Thank YOU for working so hard to help save our city and surrounding areas from this devastating fire. I feel like we couldn't have done enough to let you know how very much we appreciate you and all that you do!

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