These folks are AMAZING! The facility isn't impressive, but the customer service certainly is. We asked for a nearby non-chain lunch recommendation, and they sent us to the Airplane Restaurant... As we parked, a Cutter van pulled up, and the driver popped out of the car to give us a discount coupon he forgot to give us at the counter. Over the top! One of the linemen also took the care to call me directly to clarify our fueling order, which I really appreciated.

I always plan my cross countries to include a RON at COS if possible and I have found Cutter to be a first class operation. It was dark with low ceilings, wind and icing. The tower people were great, both in getting us on the ground, and in guiding us to Cutter. This is not an easy airport to navigate in the dark if you are not very familiar. Cutter guide vehicle was waiting at the taxiway (a real help considering their location. They had my wife and our luggage in the van and a hangar spot ready for us by the time the prop stopped. The line guys were well informed of the recent Piper gear service bulletin issues and were right on top of the requirements necessary. Made us a reservation at the local Holiday Inn, which has a very nice sports bar type restaurant. Plane was pulled, fueled and ready as requested. Always a good experience here.

We have flown into Cutter in the 421 twice in 2 weeks. Both times the service was top notch with rental cars waiting by the plane as the engines were being shut down. Ramp is busy but a swarm of ramp employees get the chocks on, fuel orders, and rentals (with water in them) and make things effortless. Hangar prices are a bit steep overnight, but well worth it. Top notch and they seem to treat every one in every kind of plane with the same great service.

I Stayed at Cutter in KCOS between 5/19-5/28 and was amazed at the service and extremely friendly staff. Landed between thunderstorms approached and surrounding areas rained heavily which made unloading everything and the kitchen sink quite a task in the rain. The staff allowed my awaiting POV to drive out to the plane to ease loading. They employees jumped in without hesitation or even me asking for assistance to help unload the garage sale of junk the better half had to bring (I know I'm not the only one with this problem) and even helped put my aircraft cover on despite the weather being miserable. This has been my best FBO experience to date and I couldn't believe how nice and accommodating the employees were not just to me but anyone else that came in contact with them, all this and I'm only a Bug smasher Comanche not a corporate jet. Prices were cheaper then the Jet Center, even if they were more I'd be hard pressed to go anywhere but Cutter due to the stellar service!