Flew in to Cutter at KCOS June 6 for the weekend to attend a friend's wedding at the Broadmoor Hotel. Met immediately at Cutter by line personal to marshal me in and provide help. I had emailed ahead and all my requests were acknowledged by staff including hangar space for the aircraft given severe weather moving into the area for the weekend. Lineman had my fuel request in hand but suggested the plane be fueled on Sunday to take advantage of weekend fuel discount of $0.25/gal. Plane was pulled to hangar at a very reasonable $35.00/night. Next stop was at front desk where exceptional service was provided by staff there. Broadmoor shuttle operates out of main terminal and staff provided transport from Cutter to the terminal. Severe weather hit before our reaching the Hotel so all help in securing inside storage and prompt delivery of the plane to safe harbor was much appreciated. Thanks again Cutter for the excellent service!!!

Landed at COS just before a big rainstorm on my way to Oshkosh. The crew at Cutter treated me like royalty, rolling my RV-6 into the hangar to protect it from the rain. When my buddy arrived a couple of hours later in his RV-8 he got treated great too. Paul, and all the Cutter crew, really knows the meaning of customer service. We did not spend a lot of money with Cutter that day, but we sure got treated like we were paying the light bill! Thank you for the help. See you next year.

I visited on Saturday, October 18, 2014 after flying in from Chicago. Was met on the ramp, and they brought my rental car out right away. The line person with the enchanting million dollar smile courteously asked me if she could put fuel in my plane right away, and I of course agreed. She very nicely complimented what I was wearing (a suit for a memorial service). The plane was ready to go when I came back in the late afternoon, and the folks were very helpful. I hope I get a chance to visit again (and see that million dollar smile again!).

The staff and line guys provided one of the best FBO experiences I've ever had. We had to leave our minivan in COS for a month. I called Cutter who said it'd be no problem leaving it there. On July 1st, we flew in from southern Mississippi to drop my wife off to pick up the van. The line crew was waiting to park our plane (a 4 place homebuilt) and we were handed cold bottled water on the ramp. They were attentive to every need, quick to assist with baggage, etc. The line guy went as far as cleaning the windshield and checking the tire air pressure... on our minivan! To the general manager, let those guys know it "really" does make a difference and to keep up the great service. We'll be back for sure.