Cutter is my new favorite FBO at COS. I am disturbed to see that the other FBO at COS has taken the cowardly approach of blocking comments on AirNav. That position has backfired on this pilot/customer. Cutter was very professional, helpful, and we were fortunate enough to use their crew car on our last visit. That is the nicest crew car I have ever driven. How many FBOs do you know with less than 11, 000 miles on their crew car? Vote with your feet people (or should I say wings?). The other FBO needs to know that we don't like their anti-comment policy.

Cutter is a busy little FBO but they treat everyone like royalty, whether you're flying a spamcan, an experimental, a corporate twin or a VLJ. They had our rental car ready when we arrived, helped with unloading & tiedown, gave us restaurant recommendations that were spot on. When we left two days later, we arrived to find our plane fueled and ready and they gave us a plate of fresh homemade brownies to take with us! Very reasonable rates, too. Thanks so much, guys! We'll be back!

We had the pleasure of visiting your COS facility yesterday. We were were meeting pilot, Paul Qualls, who was transporting a very special dog from Raton, NM to Colorado Springs, CO as a volunteer with Pilots N Paws. Paul's transport, Callahan, was on his way to Freedom Service Dogs in Englewood, CO where he will learn to become a service dog. Freedom Service Dogs rescues dogs from shelters in the region and trains them to have a new job and become an invaluable friend tou our clients - at absolutely no cost to the client. Many of our clients are veterans, active-duty military and children who require a specially trained companion.

I was meeting Mr. Qualls to complete the transport. As a volunteer, I have the humble task of sourcing, evaluating and helping transport these dogs for the future life; either at Freedom or through the Prison Trained K-9 Companion Program. In many cases I have my two children with me and we have never been treated better than we were yesterday. The crew at your facility were welcoming, appropriately inquisitive and gave us the VIP treatment. Eddy even gave us a ride in the pilot's van to the tarmac so my children could watch Mr. Qualls land with his daughter, Melia and Callahan in the back. My 6 year old son mentally devoured everything Eddy said and is still talking about the experience. We were so very impressed that they treated us with so much kindness and were truly interested in making our visit a pleasant one while performing our worthwhile task.

Please forward our thanks to your crew there for making our time at your facility a bright spot in our day.

Sending only good wishes,