My first experience with Cutter at COS...And it was outstanding. I have traveled all over the USA in our Mooney and have experienced the entire spectrum of FBO service levels: Cutter is at the top. I have been to other Cutter locations and it is consistently outstanding. Halie at the front desk coordinated our rental car to be waiting for us when we arrived, pulled up planeside...With carpet laid by our plane's footstep. The linemen were waiting for me as I entered the ramp and had others manning the fuel truck ready to fuel before I unstrapped from my seat! Then when fueling completed, per my request--manually pushed me into their hangar for our stay. Reasonable hangar rate, with a discount for fuel top-off. When I was ready to depart early as they opened, they dropped everything to assist me in my departure. That's what I look for in an FBO!! Great job, Cutter.... I won't stay at any other FBO when there is a Cutter on field.

Landed at COS just before a big rainstorm on my way to Oshkosh. The crew at Cutter treated me like royalty, rolling my RV-6 into the hangar to protect it from the rain. When my buddy arrived a couple of hours later in his RV-8 he got treated great too. Paul, and all the Cutter crew, really knows the meaning of customer service. We did not spend a lot of money with Cutter that day, but we sure got treated like we were paying the light bill! Thank you for the help. See you next year.

I came to Colorado Springs to assist with the Waldo Canyon fire. We were in a Cessna 337P to work as air attack on the fire. I am here to tell you that the service at Cutter Aviation is the best that I have had any place in the USA. When we came we were met and treated like we flew in some kinda fancy jet! Cold water, lemonade, crew cars, rental cars, brownies, smiles, quick and helpful service and attention are a big part of what is so neat at this FBO. If that is not enough I was unable to find a motel to stay at when we arrived and the Counter found us a room in a city with 35,000 people displaced from their homes! I had given up looking. Cutter saved me from sleeping on the cold hard ground in a sleeping bag at a fire camp! The employees are all one in a million that care about the business even more that themselves, the quality of service at this FBO is exceeded by none. THANK YOU.

Response from Jessica Rowden, General Manager, Cutter Aviation

It was a pleasure and an honor to be able to assist you and all of the air attack crews here in KCOS. We always strive to make each customer's experience amazing, but you guys will hold a special place in our hearts forever. Thank YOU for working so hard to help save our city and surrounding areas from this devastating fire. I feel like we couldn't have done enough to let you know how very much we appreciate you and all that you do!

Cutter at COS is the friendliest and most enthusiastic FBO on planet earth. It's impossible to make a request for anything because they offer up before you have a chance to ask. They jump as if to have been shot out of a cannon to serve the pilot and passengers. The bathroom is the spic and span; that means 'clean' for you younger aviators. The crew car was waiting. And the Airplane restaurant is just a few blocks away. And COS is easy in and easy out.