These folks are AMAZING! The facility isn't impressive, but the customer service certainly is. We asked for a nearby non-chain lunch recommendation, and they sent us to the Airplane Restaurant... As we parked, a Cutter van pulled up, and the driver popped out of the car to give us a discount coupon he forgot to give us at the counter. Over the top! One of the linemen also took the care to call me directly to clarify our fueling order, which I really appreciated.

Another huge thumbs UP for Cutter in Colorado Springs. We arrived in my Bonanza and they quickly directed us to parking and pulled the rental car around. Left it running to warm up while they escorted my family inside. They helped me unload the plane and then my family returned with a tray of brownies and stuffed animals for the kids. They then fueled the airplane the next day, because they have a fuel discount on the weekend. On our departure they had my airplane in a heated hangar and let me load and preflight the airplane in the warm hangar. Then towed us out for departure - oh yeah we got another tray of brownies too. All of the staff is top notch, super friendly and super helpful. I wish every FBO was like Cutter in COS!

Flew into COS in a 421 on 8-24-11. Great service, rental car on the ramp, great fuel price. Loaded passengers to leave the next day and I had a dead starter. I asked Cutter if they could recommend a mechanic on the field and they referred me to Alan Spencer with Pro Av. He rushed right over and confirmed the starter was dead. I was ready to accept that we were stranded until a new one could arrive the next day. Alan called his other shop and they happened to have a starter in stock. One of his guys jumped in a 172 and flew it over while he pulled the old one. We ended up with only a two-hour delay, the bill was more than fair, and my passengers were thrilled. Thanks Alan, you saved the day!!!!

Cutter at COS is the friendliest and most enthusiastic FBO on planet earth. It's impossible to make a request for anything because they offer up before you have a chance to ask. They jump as if to have been shot out of a cannon to serve the pilot and passengers. The bathroom is the spic and span; that means 'clean' for you younger aviators. The crew car was waiting. And the Airplane restaurant is just a few blocks away. And COS is easy in and easy out.

Outstanding FBO / Great service! This was our first time at this cutter location and we found the service of the entire staff was outstanding. The line staff assisted us with having the ground ambulance plane side so that their was no delay in getting our patient to the hospital quickly. We requested hangar space for our aircraft and the line staff was very careful when towing our aircraft. A big High Five to Paulina, Kevin and Will for going the extra mile in providing the outstanding customer service that you don't find at other FBO's across the country. When we serve other together it make our world a better place, thank you for your willingness to show this openly with your actions. Many of the patients we transport are unable to afford the transportation to get the medical care they so desperately need. With the support of charitable funding, Grace on Wings provides transport to patients who are needing to go for important treatment throughout the United States. Thank you again for making our day a little easier with your outstanding service and staff.