We are pleased that our customers go out of their way to share their visit experience to our Cutter locations. We are proud to share this testimonials with you.

Made my first stop in McKinney this weekend and was extremely impressed by the staff at Cutter. Two linemen met me as I taxied in and directed me to a parking location, with my car waiting for me. Friendly folks, good facilities, and a nice planning room for last minute planning and weather brief. I'll definitely be back!

Mark Powell    Dallas, TX   

This FBO has great service! Kind and very courteous to us. They treat every customer with respect no mater what you fly in with. Laura went out of her way to make sure we had what we needed. Overall the staff was very professional and courteous to us. Can't say enough about the service. They are on my list of stops when I pass through.

Andrew Fischrup    Dallas, TX   

Cutter really took care of my daughter when we landed on a hot bumpy day. She was airsick and they got her inside and resting. They got some ice for her head. They had a lot going on that day but went out of their way to care for her!

Gary Gonzalez    Dallas, TX   

Outstanding service! Very professional appearance, attitudes and service for my routine stop. Got stuck with a hot engine and they were very accommodating and even loaned me a car so I could eat while I waited for the engine to cool. I will make them one of my regular cross-country refuel stops. Thanks again!

S Fry    Dallas, TX   

Our pleasant 20 days at KTKI were made possible by Cutter Aviation and their amazing service-oriented people. From the first moment of our arrival to the last fuel-up before departure, Cutter's staff was there as a helping hand. People like Jason, Patricia and Michelle I wish were with us wherever we base our aircraft. I really can't say enough good about our experience. Response to hangar calls and fuel calls was almost instantaneous. Power cart, portable air conditioning, oxygen service - it's all there. Even the hangar they gave us to use had an air-conditioned office attached with coffee maker and nice bathrooms. Everyone went out of their way to make our requests a reality. I hope that future travels put my company and me on their ramp again.

Jonathan Tack    Dallas, TX   

Flying Cessna 182 and treated great. Hanger at a good cost to keep plane out of Texas storms. Great people helpful and pleasant. Rental car ready to go when we arrived.

Gerald Holt    Dallas, TX   

The folks at Cutter were very friendly and helpful. They helped coordinate the pickup of our nephews for their first ever ride in a light aircraft, providing a comfortable and friendly place for them to wait for us. Janine went out of her way to make sure that they knew when our plane was landing and let the boys sit outside so they could watch our plane land. Janine also helped me straighten out some problems with my Hertz car rental.

Greg Duepner    Dallas, TX   

A wonderful FBO. Needed to off load some weight, given high density altitudes on our cross country from MA to CA. Janine Smith and Calvin Martin offered to ship my stuff to me and it all arrived within several days of my arrival in CA. I was thoroughly impressed with the customer service offered. If ever in the area again, I definitely will stop at KTKI. Highly recommended.

Alan M. Sugar    Dallas, TX   

Great service. Line guys knew how to treat our guests. Janine got us a loaner car for lunch, ice, waters, etc. She couldn't do enough to make us feel welcomed. I look forward to coming back.

Adam Norwitch    Dallas, TX   

We arrived about 6pm and were greeted with a friendly Hello and quickly offered a nice cold water. Everyone was very friendly, professional and took care of all of our needs/wants. We flew in on a Friday to depart late Saturday. The airport was very busy with LOTS of arrivals on Saturday morning, which I don't think is very common but there was a big college football game that day (that's why we were there) and lots of planes were coming in at the last minute for the game. Customer Service Rep, Janine Smith was working the counter all morning by herself. It was like watching an air traffic controller work the radios, she had planes coming in, customer requests, fuel orders and many more things going on. Not only did she manage everything very smoothly but she still maintained a professional attitude and greeted everyone in person or on the phone with a friendly smile and great customer service. If you’re traveling to the Dallas area, you need to stop here.

Kal Skadberg    Dallas, TX   
We would love to hear from you. Please share how was your experience with Cutter Aviation. Your comments help us to improve our services.

Add a Testimonial

Email is not published





Verification Captcha
* RequiredAdd a photo?