To the team at Cutter Aviation,

My wife and I just wanted to take a moment to let you know how thankful we are to your amazing team of people. Everyone we had the pleasure of meeting, from the security team to the line workers, was quick with a smile and a warm greeting - even at 5:00 am! As a professional aviator, it means so much when I encounter a team of people whose passion for those they serve is shown with such warmth and kindness. The more places I fly, the more I realize that it truly is rare.

When my wife and I suffered the vandalism of our vehicle and theft of our property during this year’s Albuquerque International Balloon Fiesta, your team did not hesitate to help us turn a negative experience into an opportunity for something good. Getting to interact with your team each day was truly one of the bright spots of our trip. Not to mention the fact that your generosity allowed us to enjoy the event, knowing we would not need to worry about any further incidents. If there is anything we can do for your team to show our thanks when we are in Albuquerque again, please do to hesitate to ask.

We cannot thank you enough.

Cutter definitely sets a high standard for FBO services. Been about a year since we were here last, but it was like returning home. Jeff parked, greeted & helped with luggage. Promise arranged hangar, hotel & transportation almost before we could down the bottle of water they provided. Next morning plane was out and fueled on time & Kerrie helped with luggage and marshaling us out. Nice people here. I was particularly impressed at how courteous all the staff were, even when dealing with a couple crews that must not have had a good day. Thank you!