Our company gets into PHX a few times per year and Cutter has ALWAYS been a great place to work with... from pre-planning to arrival and departure. Everyone was helpful, every chance that they could be. Victoria and Gail had the rental car set and waiting at the airplane, the ground crew helped unload the plane quickly & efficiently into the car (I think I should have ordered a larger one) while getting my corporate members safely inside the Cutter building. A day later...while prepping the plane for departure, one of the line crew politely reminded me that if I could take on just 50 gallons more... it meant another entry into the drawing for a few prizes. THAT is great salesmanship. He was ahead of me with every need. Once my passengers arrived they were politely taken care of while I finalized the last few details... all the way until I was marshaled out. We'll be back!! :-)

The personnel at this FBO are great! Promise was so helpful to me with advance planning from Canada. When we arrived at the FBO, Alexandra was talented at multi-tasking, and Promise and Melissa were so friendly and professional. Both on the ramp and inside, we were so impressed with Kerrie - she obviously sets the bar for customer service very high here - and she leads by shining example. The line crew guys are some of the most helpful, friendly and professional that we have encountered. Thanks Cutter and we can't wait to fly back to your KABQ location.

Our pleasant 20 days at KTKI were made possible by Cutter Aviation and their amazing service-oriented people. From the first moment of our arrival to the last fuel-up before departure, Cutter's staff was there as a helping hand. People like Jason, Patricia and Michelle I wish were with us wherever we base our aircraft. I really can't say enough good about our experience. Response to hangar calls and fuel calls was almost instantaneous. Power cart, portable air conditioning, oxygen service - it's all there. Even the hangar they gave us to use had an air-conditioned office attached with coffee maker and nice bathrooms. Everyone went out of their way to make our requests a reality. I hope that future travels put my company and me on their ramp again.