I Stayed at Cutter in KCOS between 5/19-5/28 and was amazed at the service and extremely friendly staff. Landed between thunderstorms approached and surrounding areas rained heavily which made unloading everything and the kitchen sink quite a task in the rain. The staff allowed my awaiting POV to drive out to the plane to ease loading. They employees jumped in without hesitation or even me asking for assistance to help unload the garage sale of junk the better half had to bring (I know I'm not the only one with this problem) and even helped put my aircraft cover on despite the weather being miserable. This has been my best FBO experience to date and I couldn't believe how nice and accommodating the employees were not just to me but anyone else that came in contact with them, all this and I'm only a Bug smasher Comanche not a corporate jet. Prices were cheaper then the Jet Center, even if they were more I'd be hard pressed to go anywhere but Cutter due to the stellar service!

My ex-wife was from ABQ so I have visited Cutter ABQ more times than I can count. (The logbook says 70.) I even proposed in their conference room. (Hey, it was romantic for me!) Still, I have always considered Cutter ABQ the "gold standard" when it comes to FBOs. It doesn't matter if you arrive in a G5 or a 50-year-old Prop, the staff consistently provides friendly and helpful first-class service. They don't charge egregious fees and the ones they do have are usually waived with a fuel purchase. They even gave me a fuel discount for being an AOPA member. If your travels take you to or through ABQ, remember these three words: "Taxi to Cutter!"

To the team at Cutter Aviation,

My wife and I just wanted to take a moment to let you know how thankful we are to your amazing team of people. Everyone we had the pleasure of meeting, from the security team to the line workers, was quick with a smile and a warm greeting - even at 5:00 am! As a professional aviator, it means so much when I encounter a team of people whose passion for those they serve is shown with such warmth and kindness. The more places I fly, the more I realize that it truly is rare.

When my wife and I suffered the vandalism of our vehicle and theft of our property during this year’s Albuquerque International Balloon Fiesta, your team did not hesitate to help us turn a negative experience into an opportunity for something good. Getting to interact with your team each day was truly one of the bright spots of our trip. Not to mention the fact that your generosity allowed us to enjoy the event, knowing we would not need to worry about any further incidents. If there is anything we can do for your team to show our thanks when we are in Albuquerque again, please do to hesitate to ask.

We cannot thank you enough.