I've been in and out of Cutter ABQ over the past several years and the crew in and outside of the building is outstanding. Beyond excellent customer service, they are all very COVID conscious wearing face protection and remaining socially distant.

Please change nothing ... Kevin made our experience beyond any expectations we had hoped for. This aircraft was our first ( a pc12). So our first experience came with a bit of trepidation. Until we met Kevin. Every detail was communicated effectively and clearly. I came from a corporate background, where customer service is everything. I managed 1200 employees, and almost 1.5b in sales. And we spent millions on customer service training. Not sure how Kevin was trained, but whatever

Arrived at 9 p.M. June 24. Met by line personnel promptly, receptionist found hotel despite major athletic event in city, gave ride there and back next morning. Aircraft hangared because of strong winds (38g50) and brought out as scheduled. Needed hydraulic fluid and mechanic obliged without charge. Cutter is not cheap but there is no better service anywhere.

I cannot say enough good things about the Cutter crew. We were dispatched to KDVT in support of the Wildland Fires north of Phoenix. Our crew consisted of a pilot with the helicopter and 2 ground support personnel with a truck and fuel trailer. Showing up last minute without prior notice, Max and the crew out on the ramp eagerly assisted me with parking the helicopter out of the way and assisting with the helicopter gear. I explained our crew

What makes it different? I have been landing here for the past 5 years, and it could be just another FBO stop, but this difference to me is Jen and the line crew. Jen and the line crew are the best!

Another positive Cutter experience. Parked overnight and the only charge for a light piston single aircraft was for the 14 gallons of fuel I purchased. They also gave me a ride to and from my motel. One of my passengers in the morning was suffering from breakfast food poisoning and the people behind the front counter gave him some sick sacks just in case.