My first experience with Cutter at COS...And it was outstanding. I have traveled all over the USA in our Mooney and have experienced the entire spectrum of FBO service levels: Cutter is at the top. I have been to other Cutter locations and it is consistently outstanding. Halie at the front desk coordinated our rental car to be waiting for us when we arrived, pulled up planeside...With carpet laid by our plane's footstep. The linemen were waiting for me as I entered the ramp and had others manning the fuel truck ready to fuel before I unstrapped from my seat! Then when fueling completed, per my request--manually pushed me into their hangar for our stay. Reasonable hangar rate, with a discount for fuel top-off. When I was ready to depart early as they opened, they dropped everything to assist me in my departure. That's what I look for in an FBO!! Great job, Cutter.... I won't stay at any other FBO when there is a Cutter on field.

Had such a nice experience the first time that I came back a week or so later. Rented a car at Cutter (Enterprise I think) and they were fantastic. The linemen drove the car right out to our airplane (Cessna 180), signed the paperwork there and we were on our way in minutes. Great customer service! Upon return we dropped off the keys at the front desk, paid for our $25 worth of 100LL (to avoid the ramp fee), and were on our way. Be advised there's a City of Phoenix landing fee that Cutter cannot waive. I can't recall the exact amount but it was 5 or 10 bucks tops. NOTE - if you're going to fly into PHX VFR you NEED to have the Terminal Chart. The controllers will send you to many of the points referenced on that chart - they're also in your Garmin GPS but you have to have the identifiers from the Terminal Chart to find them (you can pronounce the identifiers). Also pay attention to the transitions over PHX. You'll likely be asked to use one of them direct to a downwind/base.

My experience at Cutter ABQ last week was great. The day before arriving I clicked on the Cutter website link on AirNav and was offered a web chat with a service advisor. They quickly arranged everything for our stay, including rental car and a nice discount at the Hotel Andaluz (great boutique hotel downtown!). When we arrived late on Wednesday, they brought the car right up to the Cirrus and gave us directions to the hotel. The next day, the airplane was already filled up as requested and we got an AOPA avgas discount. Hat's off to the service team of Chantel, Kerrie, and Elizabeth and the line crew at Cutter ABQ!

Arrived unannounced during a busy holiday weekend in a RV9A. Stayed in Colorado Springs for the weekend and when we arrived at the airport to depart it was in the middle of a Cessna Citation Convention. A line man noticed me wondering around the Citations looking for my little RV and asked if he could help me. I stated I could not find my RV. He informed me that it was getting windy so they put my RV in the hanger! Then offered for me to pre-flight, load the plane and my passenger in the plane while it was in the hanger out of the wind and sun and that they would pull it out when we were ready to depart! What a great surprise!! I felt like I was the one burning Jet Fuel!