I landed at KDVT for the first time and was impressed with the service I received there. I was promptly greeted and marshaled into the very front of Cutter by the friendly line guys. We went into the FBO and were promptly on our way to Enterprise with a ride from one of the desk ladies. Later that day Cutter called informing me of thunderstorms moving in and if I would prefer my Bonanza was parked into their hangar for only 40 dollars a night. I, of course, said yes as I could see the storms coming in, (Monsoon season). I returned 2 days later and they promptly pulled it out of the hangar and fueled it quickly and we were on our way in a non-heat soaked airplane. Great FBO!

I Stayed at Cutter in KCOS between 5/19-5/28 and was amazed at the service and extremely friendly staff. Landed between thunderstorms approached and surrounding areas rained heavily which made unloading everything and the kitchen sink quite a task in the rain. The staff allowed my awaiting POV to drive out to the plane to ease loading. They employees jumped in without hesitation or even me asking for assistance to help unload the garage sale of junk the better half had to bring (I know I'm not the only one with this problem) and even helped put my aircraft cover on despite the weather being miserable. This has been my best FBO experience to date and I couldn't believe how nice and accommodating the employees were not just to me but anyone else that came in contact with them, all this and I'm only a Bug smasher Comanche not a corporate jet. Prices were cheaper then the Jet Center, even if they were more I'd be hard pressed to go anywhere but Cutter due to the stellar service!

I was just a "transit" CFII working for Accelerated Flight and Instrument Training (www.AFIT.com) with a local pilot for a 10 day IFR course. I flew in with my Maule from SGU since it was a 2 hour flight or a 6 hour drive. So "corporate client" I wasn't, but it did not matter. Bought some fuel and the ramp fee was waived - FOR 10 DAYS!

Well, thanks - just a working guy who totally enjoyed the no hassle professionalism afforded me and my client.

Today, I received a thank-you card. How nice. A BIG CHANGE from my local FBO at SGU who threw me out of his building because I wasn't a staff instructor. EXCUSE me, that's how it works out there - planes/pilots/students/instructors travel to different venues.

So no improvement required! I'll be back to CUTTER next time my business brings me to DVT.