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Testimonials

We are pleased that our customers go out of their way to share their visit experience to our Cutter locations. We are proud to share this testimonials with you.

Stopped in a couple weeks ago in my aged, Cessna 182 and was received like royalty. Wonderful experience, and they waived fees with fuel purchase. Very early next morning we got a cheerful greeting and more red carpet treatment. Janine & associates are exceptional at customer service.

Sara Hunt    Dallas, TX   

Very prompt and attentive service provided by the staff, and especially by Janine -- great transportation air-side and land-side, aircraft spotting (manually, when the towbar didn't fit my oversized tailwheel), water, snacks, restaurant recommendations, rental car and hotel arrangements. Great stop.

Richard Perry    Dallas, TX   

What makes it different? I have been landing here for the past 5 years, and it could be just another FBO stop, but this difference to me is Jen and the line crew. Jen and the line crew are the best!

Bill Stroman    KCOS - Colorado Springs, CO   

I was just a "transit" CFII working for Accelerated Flight and Instrument Training (www.AFIT.com) with a local pilot for a 10 day IFR course. I flew in with my Maule from SGU since it was a 2 hour flight or a 6 hour drive. So "corporate client" I wasn't, but it did not matter. Bought some fuel and the ramp fee was waived - FOR 10 DAYS!

Well, thanks - just a working guy who totally enjoyed the no hassle

...read more
John Templeton - CFII    KDVT - Phoenix Deer Valley, AZ   
John Templeton - CFII    KDVT - Phoenix Deer Valley, AZ   

I was just a "transit" CFII working for Accelerated Flight and Instrument Training (www.AFIT.com) with a local pilot for a 10 day IFR course. I flew in with my Maule from SGU since it was a 2 hour flight or a 6 hour drive. So "corporate client" I wasn't, but it did not matter. Bought some fuel and the ramp fee was waived - FOR 10 DAYS!

Well, thanks - just a working guy who totally enjoyed the no hassle professionalism afforded me and my client.

Today, I received a thank-you card. How nice. A BIG CHANGE from my local FBO at SGU who threw me out of his building because I wasn't a staff instructor. EXCUSE me, that's how it works out there - planes/pilots/students/instructors travel to different venues.

So no improvement required! I'll be back to CUTTER next time my business brings me to DVT.

Visited from 9/3-9/6. Other than the Enterprise rental car, everything else was fine. They offer a 75-cent discount on 100LL on weekends. Tie down is $12 - one night waived with fuel. They have a nice facility, good popcorn, and friendly staff.

Al Sinopoli    Dallas, TX   

These folks are AMAZING! The facility isn't impressive, but the customer service certainly is. We asked for a nearby non-chain lunch recommendation, and they sent us to the Airplane Restaurant... As we parked, a Cutter van pulled up, and the driver popped out of the car to give us a discount coupon he forgot to give us at the counter. Over the top! One of the linemen also took the care to call me directly to clarify our fueling order,

...read more
Greg Lennox    KCOS - Colorado Springs, CO   
Greg Lennox    KCOS - Colorado Springs, CO   

These folks are AMAZING! The facility isn't impressive, but the customer service certainly is. We asked for a nearby non-chain lunch recommendation, and they sent us to the Airplane Restaurant... As we parked, a Cutter van pulled up, and the driver popped out of the car to give us a discount coupon he forgot to give us at the counter. Over the top! One of the linemen also took the care to call me directly to clarify our fueling order, which I really appreciated.

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