Our company gets into PHX a few times per year and Cutter has ALWAYS been a great place to work with... from pre-planning to arrival and departure. Everyone was helpful, every chance that they could be. Victoria and Gail had the rental car set and waiting at the airplane, the ground crew helped unload the plane quickly & efficiently into the car (I think I should have ordered a larger one) while getting my corporate members safely inside the Cutter building. A day later...while prepping the plane for departure, one of the line crew politely reminded me that if I could take on just 50 gallons more... it meant another entry into the drawing for a few prizes. THAT is great salesmanship. He was ahead of me with every need. Once my passengers arrived they were politely taken care of while I finalized the last few details... all the way until I was marshaled out. We'll be back!! :-)

Add one more to the many great reviews on Cutter Deer Valley. I flew in there yesterday (8/15). There is a heat wave in Phoenix right now so it was about 100 when I landed at 10AM. The follow me car was ready as was my rental, which was brought up right by the plane with the a/c running. The ground crew got us squared away and helped us put the cover on the plane. Of course they also had cold water. Elapsed time from shut down to driving off the tarmac was about 9 minutes. I had originally tried to book my car through Hertz. Don't even bother, they tried to charge me through Monday even through I was only trying to stay through Sunday. I eventually did what I should have done and just called Cutter directly. Took about 1 minute to make the car reservation over the phone. They fill out most of the paperwork for you on the rental, so minimal hassle/delay. Departure experience today was exactly the same. DVT and Cutter are my new go to operations in Phoenix!

I needed to overnight at ABQ on a cross-country flight in my Carbon Cub and a friend suggested that I use Cutter (typical word of mouth recommendation). Wow, I'm glad I did! Everyone there from the line guys, to the front desk staff, to the shuttle driver was very genuine and helpful. Usually a staff at a company like this is inconsistent, there are goods staff members and bad so it is just luck what you get, but I very impressed with the consistency of Cutter's staff in terms of both attitude and service. Cutter will be my go-to FBO in the future without question I highly recommend them!

I was just a "transit" CFII working for Accelerated Flight and Instrument Training (www.AFIT.com) with a local pilot for a 10 day IFR course. I flew in with my Maule from SGU since it was a 2 hour flight or a 6 hour drive. So "corporate client" I wasn't, but it did not matter. Bought some fuel and the ramp fee was waived - FOR 10 DAYS!

Well, thanks - just a working guy who totally enjoyed the no hassle professionalism afforded me and my client.

Today, I received a thank-you card. How nice. A BIG CHANGE from my local FBO at SGU who threw me out of his building because I wasn't a staff instructor. EXCUSE me, that's how it works out there - planes/pilots/students/instructors travel to different venues.

So no improvement required! I'll be back to CUTTER next time my business brings me to DVT.

Being retired, my wife and I fly somewhere every two weeks so far we’ve been to over 250 different airports in 38 different states. We’re based in Fort Collins, Colorado yet we keep returning to Colorado Springs. First because Colorado Springs has COUNTLESS places of interest but equally important because Cal and his team make us feel like part of their family whenever we arrive. No FBO in the country is as welcoming nor as professional.

Our home away from home!