I landed at KDVT for the first time and was impressed with the service I received there. I was promptly greeted and marshaled into the very front of Cutter by the friendly line guys. We went into the FBO and were promptly on our way to Enterprise with a ride from one of the desk ladies. Later that day Cutter called informing me of thunderstorms moving in and if I would prefer my Bonanza was parked into their hangar for only 40 dollars a night. I, of course, said yes as I could see the storms coming in, (Monsoon season). I returned 2 days later and they promptly pulled it out of the hangar and fueled it quickly and we were on our way in a non-heat soaked airplane. Great FBO!

Being retired, my wife and I fly somewhere every two weeks so far we’ve been to over 250 different airports in 38 different states. We’re based in Fort Collins, Colorado yet we keep returning to Colorado Springs. First because Colorado Springs has COUNTLESS places of interest but equally important because Cal and his team make us feel like part of their family whenever we arrive. No FBO in the country is as welcoming nor as professional.

Our home away from home!

Jesse and his team (Robb, Jim, etc.) were OUTSTANDING! The service was great, the communication was great, and Jesse and his crew were a pleasure to work with. I will definitely travel from Deer Valley to Prescott for all my future service. I really can't say enough about Jesse! He totally understands customer service -- his personal service made an unexpectedly traumatic situation not so bad. I also can't say enough about Jim and Robb! They were great -- great explanations, not hurried, and thorough.

My wife and I are both engineers and we ask a lot of questions. We also like to see what's going on. Jesse and his team were very accommodating -- with facility tours, explanations, show-and-tells, phone calls, photos, and weekend meetings to accommodate our schedule. This could have been a very bad experience for my wife and me -- but Jesse and his team handled it quite well. I'm sure we are not the only owners who experience major maintenance surprises -- after all, it's an airplane! Jesse and his team are the ones to handle such surprises. GREAT JOB!!

I was just a "transit" CFII working for Accelerated Flight and Instrument Training (www.AFIT.com) with a local pilot for a 10 day IFR course. I flew in with my Maule from SGU since it was a 2 hour flight or a 6 hour drive. So "corporate client" I wasn't, but it did not matter. Bought some fuel and the ramp fee was waived - FOR 10 DAYS!

Well, thanks - just a working guy who totally enjoyed the no hassle professionalism afforded me and my client.

Today, I received a thank-you card. How nice. A BIG CHANGE from my local FBO at SGU who threw me out of his building because I wasn't a staff instructor. EXCUSE me, that's how it works out there - planes/pilots/students/instructors travel to different venues.

So no improvement required! I'll be back to CUTTER next time my business brings me to DVT.

Thank you for your assistance in getting our aircraft fixed. The expert troubleshooting by Carl coupled with Ryan’s ability to get the needed relays to Cutter Aviation at Centennial Airport resulted in an incredibly fast turn around for our aircraft. Of course, the expert maintenance support at Cutter from Mark who did the work and the rest of Kevin’s team who ensured the paperwork was completed correctly and the aircraft returned to service! The end result was we were in the air by 5:00pm headed into the search area. We will attempt another search today, weather permitting and again tomorrow as the weather improves. Thanks again for your help!