My fiancée and I flew into Cutter on January 9, 2021. From the moment we turned into the ramp, the Line Techs and CSRs ensured our complete satisfaction. Our rental car was parked plane side. Inclement weather was going to be an issue and I asked for a hangar, it was no issue at all. The following day when I returned, my plane was pulled out onto the ramp and waiting for me. Even in a little Archer they make you feel like one of the big boys. The FBO itself is super spacious and really nice and accommodating. I would highly recommend Cutter to anyone flying into Albuquerque.

The folks at Cutter were very friendly and helpful. They helped coordinate the pickup of our nephews for their first ever ride in a light aircraft, providing a comfortable and friendly place for them to wait for us. Janine went out of her way to make sure that they knew when our plane was landing and let the boys sit outside so they could watch our plane land. Janine also helped me straighten out some problems with my Hertz car rental.

From the moment service manager JD Phillips personally answered the phone call from a frustrated, stressed pilot whose Beechcraft Sierra had left him stranded overnight in Addison, I knew I was dealing with a business and staff holding the highest ideals of service, integrity, and professionalism accompanied by an "old school" work ethic and pride in their craft. As my Sierra was recovered from another FBO and serviced alongside far more expensive (and likely profitable) King Air and Pilatus aircraft, never once did I feel like I was any less of a priority or that my presence was any bother to the friendly, knowledgeable mechanics of Cutter Aviation.

JD Phillips himself took the time to offer valuable insights and perspectives on maintenance and repair specifically relevant to my aircraft, and in no time the Sierra was fully operational and I was embarking on my return flight home to Springdale, AR.

It is a refreshing experience to find such an emphasis on customer service and courtesy - especially for what I felt was an exceptionally reasonable price. I would not hesitate to ever visit Cutter Aviation in the future, and would enthusiastically encourage any pilot or owner to strongly consider Cutter Aviation for any aircraft service or maintenance needs.