Please change nothing ... Kevin made our experience beyond any expectations we had hoped for. This aircraft was our first ( a pc12). So our first experience came with a bit of trepidation. Until we met Kevin. Every detail was communicated effectively and clearly. I came from a corporate background, where customer service is everything. I managed 1200 employees, and almost 1.5b in sales. And we spent millions on customer service training. Not sure how Kevin was trained, but whatever

After regularly flying into Cutter for at least the past 15 years, I figure I owe them a review. Cutter is about as good as it gets. Their overnight fees have been minimally increased over the years, but it's still only $25 per night for my twin. I consider that a bargain for a major Class B airport -- especially for the luxury facilities and phenomenal service. They give this exceptional service all hours of the day and night. From

The entire staff from front desk to the line was attentive and helpful, to me as the pilot, but also for my passengers. Special thanks for Cassidy, Taylor and Len. This will be my permanent Phoenix base.

From the front desk, line crew and management Cutter Aviation rolled out the red carpet for our 5 day stay. The best customer service and support we've experienced in a very long time. Thank you Cutter Aviation!

It was just a quick stop in KCOS on 3/19/15 and service was excellent. We had an issue with our lav and both line personnel (can't remember their names) were spot on. They had the cart out right away, provided me with the necessary equipment and solved the problem. After that, they hustled and retrieved the fuel truck and were quick in providing fuel, so we could have some time to grab a quick lunch. CSR service was excellent inside

I just wanted to let you know what an outstanding job your crew did today on both of our quick-turns! They were on top of It! Also, Jenna handled all my requests I had via email and she did a wonderful job! She made my job easy. I wish all FBO’s were as well run as yours!