We have stopped here at nearly every one of our sixteen crossings of the United States coast-to-coast. They are very focused on customer service and even stepping out of a little four-seater piston single we were treated like we were going to drop ten grand on jet fuel. They loaned us a crew car to run to dinner and pick out a hotel and then drove us over to the hotel. The plane was fueled and pulled up in the morning as requested. The past few years the ramp had gotten very rough and we were happy to see this year that it was brand new concrete.

I don't usually take the time to write reviews for FBO's but Cutter at DVT has been great. My company issues fleet credit cards without employee names on them and when a hotel would not take it once, Mollie at Cutter went well above and beyond, taking time to call several hotels in the area trying to get me situated for the night. My next time in, I called ahead to Mollie and told her I was going to be parked on the city ramp. They were very helpful in fueling me on a ramp that was not theirs as well as getting a rental car lined up for me on short notice. She even took a photo for me and my proud parents out by the airplane after giving us a ride out to the plane (which was not parked on their ramp). Most FBO's are good; Cutter (Go Mollie!) is exceptional.

Our pleasant 20 days at KTKI were made possible by Cutter Aviation and their amazing service-oriented people. From the first moment of our arrival to the last fuel-up before departure, Cutter's staff was there as a helping hand. People like Jason, Patricia and Michelle I wish were with us wherever we base our aircraft. I really can't say enough good about our experience. Response to hangar calls and fuel calls was almost instantaneous. Power cart, portable air conditioning, oxygen service - it's all there. Even the hangar they gave us to use had an air-conditioned office attached with coffee maker and nice bathrooms. Everyone went out of their way to make our requests a reality. I hope that future travels put my company and me on their ramp again.