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Testimonials

We are pleased that our customers go out of their way to share their visit experience to our Cutter locations. We are proud to share this testimonials with you.

On Jan 29th, 2024, I had the pleasure to meet Abigail at the DVT FBO later in the evening. It had been a long day and what a great smile to see when walking into the FBO.

We landed in a CJ2 and upon entering the FBO, which we had not planned on coming there, I had no plans for a hotel or transportation. Abigail assisted me not only with finding a hotel, but getting to the hotel (it was

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Glenn Elkins   
Glenn Elkins   

On Jan 29th, 2024, I had the pleasure to meet Abigail at the DVT FBO later in the evening. It had been a long day and what a great smile to see when walking into the FBO.

We landed in a CJ2 and upon entering the FBO, which we had not planned on coming there, I had no plans for a hotel or transportation. Abigail assisted me not only with finding a hotel, but getting to the hotel (it was close) and she was very nice and professional.

The next morning she offered to have someone come get me and bring me back to the airport, but I declined the offer. Upon arrival back to the FBO, she remembered me and greeted me by name and was immediately in the mode of how can we help you. With the fluid schedule we were working with, plans kept changing and she changed right along with us. Ultimately, she helped us on short notice and made it a very pleasant experience.

The line was amazing and accommodating as well. They were efficient, and effective.

I go to a lot of FBO's across the country including GTU (Home). This is without a doubt one of the most pleasant experiences I have had in a very long time. I shared my experience with the owner of the plane and he said that is why we always go to Cutter when they are on the field. He echoed that DVT customer service was among the best he has seen as well.

EVERYONE representing Cutter was extremely professional and just seemed like they were happy to be there and loved their position.

You really feel welcome at Cutter. Including me, there were two single engine prop plans arriving at 11AM Friday 10/10, and one single engine turboprop departing. Aside from that, I found out Cutter was one man short out on the line. But did we all get first class handling and service? Yes! Thanks to Carl, Kirsten, Mollie, and Alfred who ran back to the cart to get me a cold bottle of water for departure. Supervisor Tara took care of

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Bill Gardner    KDVT - Deer Valley, AZ   
Bill Gardner    KDVT - Deer Valley, AZ   

You really feel welcome at Cutter. Including me, there were two single engine prop plans arriving at 11AM Friday 10/10, and one single engine turboprop departing. Aside from that, I found out Cutter was one man short out on the line. But did we all get first class handling and service? Yes! Thanks to Carl, Kirsten, Mollie, and Alfred who ran back to the cart to get me a cold bottle of water for departure. Supervisor Tara took care of everything, despite being busy adding a fresh coat of paint to the lobby in time for the upcoming Super Bowl. Cutter is still the best.

Flew in for USAFA reunion. Cutter was EXCELLENT. Arranged Hertz rental, had it at the aircraft upon arrival. At least 2 line personnel there to help on arr/dept. CSR were very nice. Fuel price was fair...$5.81, especially for a larger airport. All of the above for an 182T! No ramp fee and they even had tie downs for the Skylane. Highly recommend.

Chris Provencio    KCOS - Colorado Springs, CO   

Great service and overall experience at Cutter earlier this week. Jimmy met us when we landed with the rental car and helped with baggage. Everything happened exactly as it was supposed to - no surprises. Our second time at Cutter in McKinney - we'll be back!

Walter Berger    Dallas, TX   

I fly helicopters for an air ambulance company and visited Cutter ABQ regularly over the past few months. I just wanted to pass on to management how impressed I have been with the friendly & helpful staff and the clean & welcoming facilities. Middle of a busy day or 3 AM, the staff have always been friendly, helpful and professional. Stopping for fuel at Cutter was a pleasure, not a chore. The brownies and lemonade helped of course!

Jay Bunning    KABQ - Albuquerque, NM   

Flying Cessna 182 and treated great. Hanger at a good cost to keep plane out of Texas storms. Great people helpful and pleasant. Rental car ready to go when we arrived.

Gerald Holt    Dallas, TX   

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