This was the most amazing maintenance team I have ever experienced. They all came in on their day(s) off to get our three AOG Piper Archers up and running. We were stuck in San Antonio, with no help from our company, trying to get back to California. They were SO helpful and constantly communicated. EXTREMELY amazing hospitality, even offered to give us rides to our hotel. My team could not have continued without this help. Thank you Andy, Bobby, Will, and Lane from San Antonio Cutter Aviation.

I Stayed at Cutter in KCOS between 5/19-5/28 and was amazed at the service and extremely friendly staff. Landed between thunderstorms approached and surrounding areas rained heavily which made unloading everything and the kitchen sink quite a task in the rain. The staff allowed my awaiting POV to drive out to the plane to ease loading. They employees jumped in without hesitation or even me asking for assistance to help unload the garage sale of junk the better half had to bring (I know I'm not the only one with this problem) and even helped put my aircraft cover on despite the weather being miserable. This has been my best FBO experience to date and I couldn't believe how nice and accommodating the employees were not just to me but anyone else that came in contact with them, all this and I'm only a Bug smasher Comanche not a corporate jet. Prices were cheaper then the Jet Center, even if they were more I'd be hard pressed to go anywhere but Cutter due to the stellar service!

So I flew into Cutter in my more-than-humble 1947 Ercoupe and parked next to a Lear. Yikes! But you know what? The staff treated me like a king! They literally brought out the red carpet (but then didn't know where to put it because Ercoupes don't have obvious doors if you've never seen one before). It was a hot day, and my teenage son appreciated being handed a bottle of cold water right off the bat. The linemen--and linewoman--were helpful and friendly, as was the front desk staff both in the evening and the following morning. It didn't faze anyone that I only needed a few gallons of gas, and they found hangar space for me for the night, including locating a cord for my pre-heater. The next morning my plane was on the line and ready for me right at the requested time. The facilities are very good, with every thing you could want, with fast Internet and comfy chairs; but I found it was the Cutter people who really made the difference. They were extraordinary.

I am very pleased with the service. The annual took a bit longer than expected, but that didn't matter as I was traveling anyway. Kevin and his team do an excellent job and the service is exquisite. I appreciate that throughout the year Kevin is available to answer questions as they arise and is extremely prompt in getting back to me. Tim DiPirro and Molly are also very helpful and responsive. I'm appreciative that Cutter took on the Pilatus maintenance and opened operations at KAPA. Being Colorado-based, having a facility in the state is super convenient. It makes owning and operating a Pilatus a joy. Feel free to use me as a reference.