I recently returned to Cutter at KDVT, for short-term hangar. Having last hangared with them in January of 2016. What was comforting was that Simon LaRocca is still there, as are several of his young team members that I recall from the previous stay. Simon promptly and efficiently confirmed my hangar arrangements via email weeks ahead of the stay, and it was a genuine pleasure - almost of homecoming of sorts - upon my return. Cutter's KDVT outfit is first-class; they very obviously take great care in how they move the aircraft around, the staff is genuinely friendly and accommodating, and the fuel service is prompt and professional. I will report again towards the end of my stay but Simon and his crew earn top marks from me for now. Highly recommended.

Add one more to the many great reviews on Cutter Deer Valley. I flew in there yesterday (8/15). There is a heat wave in Phoenix right now so it was about 100 when I landed at 10AM. The follow me car was ready as was my rental, which was brought up right by the plane with the a/c running. The ground crew got us squared away and helped us put the cover on the plane. Of course they also had cold water. Elapsed time from shut down to driving off the tarmac was about 9 minutes. I had originally tried to book my car through Hertz. Don't even bother, they tried to charge me through Monday even through I was only trying to stay through Sunday. I eventually did what I should have done and just called Cutter directly. Took about 1 minute to make the car reservation over the phone. They fill out most of the paperwork for you on the rental, so minimal hassle/delay. Departure experience today was exactly the same. DVT and Cutter are my new go to operations in Phoenix!

The personnel at this FBO are great! Promise was so helpful to me with advance planning from Canada. When we arrived at the FBO, Alexandra was talented at multi-tasking, and Promise and Melissa were so friendly and professional. Both on the ramp and inside, we were so impressed with Kerrie - she obviously sets the bar for customer service very high here - and she leads by shining example. The line crew guys are some of the most helpful, friendly and professional that we have encountered. Thanks Cutter and we can't wait to fly back to your KABQ location.