It was just a quick stop in KCOS on 3/19/15 and service was excellent. We had an issue with our lav and both line personnel (can't remember their names) were spot on. They had the cart out right away, provided me with the necessary equipment and solved the problem. After that, they hustled and retrieved the fuel truck and were quick in providing fuel, so we could have some time to grab a quick lunch. CSR service was excellent inside as well. Nice to be greeted by smiling faces and helpful service. Thanks!

I'm Forest Finch, Crewchief/Mechanic on UH-60 878. We are out of Lakehurst, NJ.
The reason I'm sending you this e-mail is to express our gratitude for the FANTASTIC support you gave us during our recent stay with you. I have traveled a lot in my career, and have NEVER, and I do mean NEVER, experienced F.B.O. that was good as yours! Your crew was more than helpful! Anything we would even ask for was provided immediately! What a pleasant experience you made it for us! I can't thank you enough for your service. And would 100% recommend that we do it again !! Special shout out to Rick, Dave, Jeff, Chaves, Melissa, and Promise! Just wish I could've voted in the best F.B.O. thingy that is going on. I truly think you guys have something special going on! Keep up the good work, and many thanks again.

From the moment service manager JD Phillips personally answered the phone call from a frustrated, stressed pilot whose Beechcraft Sierra had left him stranded overnight in Addison, I knew I was dealing with a business and staff holding the highest ideals of service, integrity, and professionalism accompanied by an "old school" work ethic and pride in their craft. As my Sierra was recovered from another FBO and serviced alongside far more expensive (and likely profitable) King Air and Pilatus aircraft, never once did I feel like I was any less of a priority or that my presence was any bother to the friendly, knowledgeable mechanics of Cutter Aviation.

JD Phillips himself took the time to offer valuable insights and perspectives on maintenance and repair specifically relevant to my aircraft, and in no time the Sierra was fully operational and I was embarking on my return flight home to Springdale, AR.

It is a refreshing experience to find such an emphasis on customer service and courtesy - especially for what I felt was an exceptionally reasonable price. I would not hesitate to ever visit Cutter Aviation in the future, and would enthusiastically encourage any pilot or owner to strongly consider Cutter Aviation for any aircraft service or maintenance needs.