I recently stopped at KDVT for a fuel & food stop. I had a vacuum pump failure and ended up spending the night. The folks at Cutter were top notch. They found a new pump and drove 40 miles to pick it up. It was installed within one business day. The management and staff could not have been more helpful in everything from the aircraft repair to the rental car and hotel arrangements. We very much appreciated their service. We will certainly be back when we are passing through the Phoenix area.

From the moment service manager JD Phillips personally answered the phone call from a frustrated, stressed pilot whose Beechcraft Sierra had left him stranded overnight in Addison, I knew I was dealing with a business and staff holding the highest ideals of service, integrity, and professionalism accompanied by an "old school" work ethic and pride in their craft. As my Sierra was recovered from another FBO and serviced alongside far more expensive (and likely profitable) King Air and Pilatus aircraft, never once did I feel like I was any less of a priority or that my presence was any bother to the friendly, knowledgeable mechanics of Cutter Aviation.

JD Phillips himself took the time to offer valuable insights and perspectives on maintenance and repair specifically relevant to my aircraft, and in no time the Sierra was fully operational and I was embarking on my return flight home to Springdale, AR.

It is a refreshing experience to find such an emphasis on customer service and courtesy - especially for what I felt was an exceptionally reasonable price. I would not hesitate to ever visit Cutter Aviation in the future, and would enthusiastically encourage any pilot or owner to strongly consider Cutter Aviation for any aircraft service or maintenance needs.

It was just a quick stop in KCOS on 3/19/15 and service was excellent. We had an issue with our lav and both line personnel (can't remember their names) were spot on. They had the cart out right away, provided me with the necessary equipment and solved the problem. After that, they hustled and retrieved the fuel truck and were quick in providing fuel, so we could have some time to grab a quick lunch. CSR service was excellent inside as well. Nice to be greeted by smiling faces and helpful service. Thanks!

Had such a nice experience the first time that I came back a week or so later. Rented a car at Cutter (Enterprise I think) and they were fantastic. The linemen drove the car right out to our airplane (Cessna 180), signed the paperwork there and we were on our way in minutes. Great customer service! Upon return we dropped off the keys at the front desk, paid for our $25 worth of 100LL (to avoid the ramp fee), and were on our way. Be advised there's a City of Phoenix landing fee that Cutter cannot waive. I can't recall the exact amount but it was 5 or 10 bucks tops. NOTE - if you're going to fly into PHX VFR you NEED to have the Terminal Chart. The controllers will send you to many of the points referenced on that chart - they're also in your Garmin GPS but you have to have the identifiers from the Terminal Chart to find them (you can pronounce the identifiers). Also pay attention to the transitions over PHX. You'll likely be asked to use one of them direct to a downwind/base.