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Testimonials

We are pleased that our customers go out of their way to share their visit experience to our Cutter locations. We are proud to share these testimonials with you.

Visited KPHX as I do 3 times a month in our Starships. Great service, great facilities. The KPHX crew always has everything ready for us and loves to have the Starships there...

We love Cutter at KPHX and will come back as much as we can.

Raj Narayanan    KPHX - Phoenix, AZ   

Nothing better, five star service always. I appreciate the excellent service at the front desk and the prompt lift to the terminal to airline back to ATL. Thank you, Cutter!

Don Roycraft    KPHX - Phoenix, AZ   

Great Cutter service. Rebekah at the desk did an outstanding job getting us a good hotel deal and driving us to the downtown hotel in their courtesy van. We called in our fuel order the following morning, and Cutter arranged to pick us up at the hotel. Aircraft was ready and fueled when we arrived. We'll be back.

Robert McMeekin    KPHX - Phoenix, AZ   

Super Cutter service. Had intended to be at Cutter on Sunday evening Jun 26 for an RON. Got stuck enroute and Cutter took care of my hotel reservation cancellation like true Champs. Got into Cutter on the 27th and they were excellent, refueled and gone with cart service to and from the plane. Considering this is an Archer II I was impressed.

William Campbell    KPHX - Phoenix, AZ   

Had such a nice experience the first time that I came back a week or so later. Rented a car at Cutter (Enterprise I think) and they were fantastic. The linemen drove the car right out to our airplane (Cessna 180), signed the paperwork there and we were on our way in minutes. Great customer service! Upon return we dropped off the keys at the front desk, paid for our $25 worth of 100LL (to avoid the ramp fee), and

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Paul Brown    KPHX - Phoenix, AZ   
Paul Brown    KPHX - Phoenix, AZ   

Had such a nice experience the first time that I came back a week or so later. Rented a car at Cutter (Enterprise I think) and they were fantastic. The linemen drove the car right out to our airplane (Cessna 180), signed the paperwork there and we were on our way in minutes. Great customer service! Upon return we dropped off the keys at the front desk, paid for our $25 worth of 100LL (to avoid the ramp fee), and were on our way. Be advised there's a City of Phoenix landing fee that Cutter cannot waive. I can't recall the exact amount but it was 5 or 10 bucks tops. NOTE - if you're going to fly into PHX VFR you NEED to have the Terminal Chart. The controllers will send you to many of the points referenced on that chart - they're also in your Garmin GPS but you have to have the identifiers from the Terminal Chart to find them (you can pronounce the identifiers). Also pay attention to the transitions over PHX. You'll likely be asked to use one of them direct to a downwind/base.

From the line guys to the desk staff - nothing but top notch performance. They treated my wife and I like we were their best customers and our C-172 like a Gulfstream. Welcome truck was waiting as we came in, fuel and a windshield wash as requested, and very clean/modern facilities. Alex and Megan gave us rides to & from our hotel, which is greatly appreciated. These two fine ladies deliver Class A customer service with a smile. How does

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Robert Boerner    KPHX - Phoenix, AZ   
Robert Boerner    KPHX - Phoenix, AZ   

From the line guys to the desk staff - nothing but top notch performance. They treated my wife and I like we were their best customers and our C-172 like a Gulfstream. Welcome truck was waiting as we came in, fuel and a windshield wash as requested, and very clean/modern facilities. Alex and Megan gave us rides to & from our hotel, which is greatly appreciated. These two fine ladies deliver Class A customer service with a smile. How does Cutter hire and retain such gems? I am sure other FBOs would love to know their secret. ATC - Even in our little Cessna, the approach and tower controllers welcomed us in. Nothing scary about this airport as long as your communication skills are sharp.

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