We visited KPHX in our Mooney for a short meeting at a nearby hotel. We parked at Cutter, the best FBO we have found in more than 43 years of flying to many locations across the country. A friendly member of the Cutter Professional Staff met us at our airplane and drove us to their modern facility where they arranged the loan of a crew car and offered us bottled water. We provided them with identification and were escorted to their parking lot and given the keys to a nearly new car. When we returned about 2 hours later we were only charged for the 7 gallons of fuel we purchased but not for the car or the parking. The entire staff was friendly, efficient and helpful. A better FBO does not exist!

Our company gets into PHX a few times per year and Cutter has ALWAYS been a great place to work with... from pre-planning to arrival and departure. Everyone was helpful, every chance that they could be. Victoria and Gail had the rental car set and waiting at the airplane, the ground crew helped unload the plane quickly & efficiently into the car (I think I should have ordered a larger one) while getting my corporate members safely inside the Cutter building. A day later...while prepping the plane for departure, one of the line crew politely reminded me that if I could take on just 50 gallons more... it meant another entry into the drawing for a few prizes. THAT is great salesmanship. He was ahead of me with every need. Once my passengers arrived they were politely taken care of while I finalized the last few details... all the way until I was marshaled out. We'll be back!! :-)

I had never flown into Sky Harbor (usually going to Scottsdale). My conference was only 4 miles from Sky Harbor so I thought I'd take a chance on the "Big Airport" hassles and higher costs. Although the fuel is more expense than most Phoenix area airports, it's still less than Scottsdale. I used Cutter's courtesy shuttle to and from my hotel and saved on renting a car. Everyone at Cutter was fantastically nice and helpful. The controllers were also friendly and helpful. A final note. When I got home I realized I had been charged a $75/day ramp fee (with the first day waived). I called them today and they immediately recognized the mistake (I have a Mirage and they charged me the Meridian rate). They refunded the difference to my credit card. First class service all around. I'll certainly use Cutter the next time I'm in Phoenix.