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Testimonials

We are pleased that our customers go out of their way to share their visit experience to our Cutter locations. We are proud to share these testimonials with you.

Flew into COS in a 421 on 8-24-11. Great service, rental car on the ramp, great fuel price. Loaded passengers to leave the next day and I had a dead starter. I asked Cutter if they could recommend a mechanic on the field and they referred me to Alan Spencer with Pro Av. He rushed right over and confirmed the starter was dead. I was ready to accept that we were stranded until a new one could arrive the next

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Matt Meyer    KCOS - Colorado Springs, CO   
Matt Meyer    KCOS - Colorado Springs, CO   

Flew into COS in a 421 on 8-24-11. Great service, rental car on the ramp, great fuel price. Loaded passengers to leave the next day and I had a dead starter. I asked Cutter if they could recommend a mechanic on the field and they referred me to Alan Spencer with Pro Av. He rushed right over and confirmed the starter was dead. I was ready to accept that we were stranded until a new one could arrive the next day. Alan called his other shop and they happened to have a starter in stock. One of his guys jumped in a 172 and flew it over while he pulled the old one. We ended up with only a two-hour delay, the bill was more than fair, and my passengers were thrilled. Thanks Alan, you saved the day!!!!

I transported an Angel Flight passenger to COS from ABQ and found the service at Cutter to be outstanding. Two linemen met my passenger and me at shut down. The guys were very helpful in unloading the passenger and her wheelchair, they escorted her to the FBO and assisted her in meeting her ground transportation. Cutter provided exactly what I needed on this trip.

Barry Harper    KCOS - Colorado Springs, CO   

I will absolutely use this FBO again. Ledle at the front desk was kind and patient as I struggled with cell phone reception issues. Plane was ready despite me showing slightly earlier than expected. Line crew assisted with an unexpected jump-start when I left the master switch on.

Adam Smith    KCOS - Colorado Springs, CO   

Flew into COS July 11 for fuel, band to wait out weather. The staff of Cutter treated my son and I like family. Great service very friendly staff, even for a guy in a 210. Thanks guys. I will stop in again.

George Georgiades    KCOS - Colorado Springs, CO   

These folks are AMAZING! The facility isn't impressive, but the customer service certainly is. We asked for a nearby non-chain lunch recommendation, and they sent us to the Airplane Restaurant... As we parked, a Cutter van pulled up, and the driver popped out of the car to give us a discount coupon he forgot to give us at the counter. Over the top! One of the linemen also took the care to call me directly to clarify our fueling order,

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Greg Lennox    KCOS - Colorado Springs, CO   
Greg Lennox    KCOS - Colorado Springs, CO   

These folks are AMAZING! The facility isn't impressive, but the customer service certainly is. We asked for a nearby non-chain lunch recommendation, and they sent us to the Airplane Restaurant... As we parked, a Cutter van pulled up, and the driver popped out of the car to give us a discount coupon he forgot to give us at the counter. Over the top! One of the linemen also took the care to call me directly to clarify our fueling order, which I really appreciated.

Everyone here is excellent. Helped with our car or we would not have been able to obtain one. We have a small RV so sometimes we get treated as sub-humans. Not these folks, they're great all the way around!

Tim Davie    KCOS - Colorado Springs, CO   

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