Flew in to Cutter at KCOS June 6 for the weekend to attend a friend's wedding at the Broadmoor Hotel. Met immediately at Cutter by line personal to marshal me in and provide help. I had emailed ahead and all my requests were acknowledged by staff including hangar space for the aircraft given severe weather moving into the area for the weekend. Lineman had my fuel request in hand but suggested the plane be fueled on Sunday to take advantage of weekend fuel discount of $0.25/gal. Plane was pulled to hangar at a very reasonable $35.00/night. Next stop was at front desk where exceptional service was provided by staff there. Broadmoor shuttle operates out of main terminal and staff provided transport from Cutter to the terminal. Severe weather hit before our reaching the Hotel so all help in securing inside storage and prompt delivery of the plane to safe harbor was much appreciated. Thanks again Cutter for the excellent service!!!

We had the pleasure of visiting your COS facility yesterday. We were were meeting pilot, Paul Qualls, who was transporting a very special dog from Raton, NM to Colorado Springs, CO as a volunteer with Pilots N Paws. Paul's transport, Callahan, was on his way to Freedom Service Dogs in Englewood, CO where he will learn to become a service dog. Freedom Service Dogs rescues dogs from shelters in the region and trains them to have a new job and become an invaluable friend tou our clients - at absolutely no cost to the client. Many of our clients are veterans, active-duty military and children who require a specially trained companion.

I was meeting Mr. Qualls to complete the transport. As a volunteer, I have the humble task of sourcing, evaluating and helping transport these dogs for the future life; either at Freedom or through the Prison Trained K-9 Companion Program. In many cases I have my two children with me and we have never been treated better than we were yesterday. The crew at your facility were welcoming, appropriately inquisitive and gave us the VIP treatment. Eddy even gave us a ride in the pilot's van to the tarmac so my children could watch Mr. Qualls land with his daughter, Melia and Callahan in the back. My 6 year old son mentally devoured everything Eddy said and is still talking about the experience. We were so very impressed that they treated us with so much kindness and were truly interested in making our visit a pleasant one while performing our worthwhile task.

Please forward our thanks to your crew there for making our time at your facility a bright spot in our day.

Sending only good wishes,

My first experience with Cutter at COS...And it was outstanding. I have traveled all over the USA in our Mooney and have experienced the entire spectrum of FBO service levels: Cutter is at the top. I have been to other Cutter locations and it is consistently outstanding. Halie at the front desk coordinated our rental car to be waiting for us when we arrived, pulled up planeside...With carpet laid by our plane's footstep. The linemen were waiting for me as I entered the ramp and had others manning the fuel truck ready to fuel before I unstrapped from my seat! Then when fueling completed, per my request--manually pushed me into their hangar for our stay. Reasonable hangar rate, with a discount for fuel top-off. When I was ready to depart early as they opened, they dropped everything to assist me in my departure. That's what I look for in an FBO!! Great job, Cutter.... I won't stay at any other FBO when there is a Cutter on field.