Both Kevin and Molly established really good expectations during our maintenance input. Communication was a priority of theirs. I was able to watch the progress of our annual mx visit, which was important for this new aviation manager. We were out on time to make our first trip scheduled after maintenance as well.

Everything was great. Amazing communication, even after hours when needed. Kevin is so helpful and Moly is the same!!!

Please change nothing ... Kevin made our experience beyond any expectations we had hoped for. This aircraft was our first ( a pc12). So our first experience came with a bit of trepidation. Until we met Kevin. Every detail was communicated effectively and clearly. I came from a corporate background, where customer service is everything. I managed 1200 employees, and almost 1.5b in sales. And we spent millions on customer service training. Not sure how Kevin was trained, but whatever

Wouldn't change anything. Everyone was great. They got us in promptly and had us out the door 3 hours after receiving the part. Everyone was kind courteous and professional

Service was exemplary, and communication was especially good. Thanks!

My experiences with Cutter Aviation, especially Kevin Fenske, have always been top-notch from start to finish. Communication is very important to me and Kevin's conversations with me have never been anything other than frank & fair, regardless of what issue my aircraft was facing at that particular time. In this day & age where Customer Service sometimes seems to be a lost art, Kevin, Molly & the rest of their team at Cutter APA have earned my gold star. Thanks