The reason we travel to KAPA Cutter is for the service. Kevin and the crew there have been great to us. I recommend KAPA Cutter to every PC-12 owner I meet. Cutter and Mr. Fenske should be the models of that representation. Thanks again.

The work was well thought and executed, and in a timely manner. Kevin Fenske is an excellent representative of your company. His progress reports and explanations for the work performed were well prepared. He definitely puts customer experience at the top of his work. We'll definitely be back at this facility in the future.

Please change nothing ... Kevin made our experience beyond any expectations we had hoped for. This aircraft was our first ( a pc12). So our first experience came with a bit of trepidation. Until we met Kevin. Every detail was communicated effectively and clearly. I came from a corporate background, where customer service is everything. I managed 1200 employees, and almost 1.5b in sales. And we spent millions on customer service training. Not sure how Kevin was trained, but whatever

Both Kevin and Molly established really good expectations during our maintenance input. Communication was a priority of theirs. I was able to watch the progress of our annual mx visit, which was important for this new aviation manager. We were out on time to make our first trip scheduled after maintenance as well.

They did a good job all around I was kept up to date and informed of any issues. The shop and Kevin I think did a great job.

Great job from Kevin and his team!