My fiancée and I flew into Cutter on January 9, 2021. From the moment we turned into the ramp, the Line Techs and CSRs ensured our complete satisfaction. Our rental car was parked plane side. Inclement weather was going to be an issue and I asked for a hangar, it was no issue at all. The following day when I returned, my plane was pulled out onto the ramp and waiting for me. Even in a little Archer they make

Arrived at 9 p.M. June 24. Met by line personnel promptly, receptionist found hotel despite major athletic event in city, gave ride there and back next morning. Aircraft hangared because of strong winds (38g50) and brought out as scheduled. Needed hydraulic fluid and mechanic obliged without charge. Cutter is not cheap but there is no better service anywhere.

My hat is off to Jim a CSR at Cutter. I decided to stop overnight in ABQ for weather due to weather concerns, He recommended to me a hotel, got a room for me at the Cutter rate, and drove me to the hotel. He said that either he or another CSR would pick me up in the morning and I can get back on my way home. These people are real class. Cutter has my unqualified endorsement.

Enroute from KCGZ to KEPM we had emergency landing at KABQ due to an extremely strong odor of fuel in the cabin. I cannot say enough good things about the way the emergency was handled by ATC, the staff at Cutter, airport fire department and airport operations manager. They were extremely helpful, courteous & professional. Everyone went beyond what was expected to help us out. The aircraft was cleaned up, repaired and in 2 hours we were on our way

I'm Forest Finch, Crewchief/Mechanic on UH-60 878. We are out of Lakehurst, NJ.
The reason I'm sending you this e-mail is to express our gratitude for the FANTASTIC support you gave us during our recent stay with you. I have traveled a lot in my career, and have NEVER, and I do mean NEVER, experienced F.B.O. that was good as yours! Your crew was more than helpful! Anything we would even ask for was provided immediately! What a pleasant experience

Another great Cutter FBO. Line crew handled us very efficiently even though they had an Airbus to service and load at the same time. Customer service got us a good hotel deal and arranged courtesy transportation. Thank you!