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Testimonials

We are pleased that our customers go out of their way to share their visit experience to our Cutter locations. We are proud to share these testimonials with you.

Arrived for first time use since 1994! Jet was promptly met by line personnel and quickly fueled for a departure. After paying for fuel, decided to grab some lunch and counter personnel recommended DION's. Crew car, excellent directions and on our way to great lunch. All personnel provided excellent customer service! As needed, we will return for fuel and service on our cross-country trips.

John Keller    KABQ - Albuquerque, NM   

Excellent as usual. Ramp agents were polite and professional. The desk staff was helpful and courteous. Offered water and souvenir green chili. The plane was waiting in front as scheduled.

Adam Smith    KABQ - Albuquerque, NM   

To say that Cutter is a step above is not even close to enough praise. I lead a Customer Experience (CX) team at a large software mfg., and will be using my Cutter experience as a great aspirational example. Always above and beyond, always caring about you and your family, and I only fly a prop plane. It makes you WANT to do business with them whenever possible. Reasonable prices are great (and they have those), top-notch customer experience is

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Robert Morris    KABQ - Albuquerque, NM   
Robert Morris    KABQ - Albuquerque, NM   

To say that Cutter is a step above is not even close to enough praise. I lead a Customer Experience (CX) team at a large software mfg., and will be using my Cutter experience as a great aspirational example. Always above and beyond, always caring about you and your family, and I only fly a prop plane. It makes you WANT to do business with them whenever possible. Reasonable prices are great (and they have those), top-notch customer experience is why I keep coming back. Well done.

My experience at Cutter ABQ last week was great. The day before arriving I clicked on the Cutter website link on AirNav and was offered a web chat with a service advisor. They quickly arranged everything for our stay, including rental car and a nice discount at the Hotel Andaluz (great boutique hotel downtown!). When we arrived late on Wednesday, they brought the car right up to the Cirrus and gave us directions to the hotel. The next day, the

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Mark Donnelly    KABQ - Albuquerque, NM   
Mark Donnelly    KABQ - Albuquerque, NM   

My experience at Cutter ABQ last week was great. The day before arriving I clicked on the Cutter website link on AirNav and was offered a web chat with a service advisor. They quickly arranged everything for our stay, including rental car and a nice discount at the Hotel Andaluz (great boutique hotel downtown!). When we arrived late on Wednesday, they brought the car right up to the Cirrus and gave us directions to the hotel. The next day, the airplane was already filled up as requested and we got an AOPA avgas discount. Hat's off to the service team of Chantel, Kerrie, and Elizabeth and the line crew at Cutter ABQ!

Stopped here again on an eastbound trip and found same outstanding service as before. Promise, Alexandra, & Leo at the desk are very efficient with arrangements. Kerrie, Jeff, Matt & Seth on the line were amazing with parking, luggage, and directing traffic. The B-17 was on their ramp and was set up in the lobby to give tours and rides, but the Cutter staff was courteous and accommodating making the entire experience here pleasant. Thank you, we'll be back.

Robert McMeekin    KABQ - Albuquerque, NM   

I had several special requests today to do my test work on a G650. We needed two fuel trucks fully fueled to refuel to the weight we needed. Everything was handled professionally and expediously. A great FBO in my last 17 years of stopping there. Thanks.

Tom Horne    KABQ - Albuquerque, NM   

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