To say that Cutter is a step above is not even close to enough praise. I lead a Customer Experience (CX) team at a large software mfg., and will be using my Cutter experience as a great aspirational example. Always above and beyond, always caring about you and your family, and I only fly a prop plane. It makes you WANT to do business with them whenever possible. Reasonable prices are great (and they have those), top-notch customer experience is why I keep coming back. Well done.

Arrived mid day in my Bonanza BE36. Was meet by staff and marshaled into a parking spot in from of the entrance door. They brought a baggage cart and water. I took on 40 gallons (a bit high priced at $6.14) but no other charges (with 20 gallons or more). Got a ride to a hotel right away in a nice cool van. Next morning the plane was waiting right out front ready to go. Very pleased. Will use next time.

I just wanted to let all my friends at Cutter Aviation know that I am retiring from professional flying. Appropriately, I finished my last flight, arriving at Cutter in an Eclipse the night of February 2, 2019.

I have been a licensed pilot for 64 years and have flown in the military and as a professional pilot for 59 years, and now it’s time that I spend a little more time with my wife of 59 years. It’s been a “great ride,” because I love flying, and because of all the great people I have known and worked with in aviation.

In particular, I want you and all the employees at Cutter to know how much I appreciate your professionalism and friendship. Please pass on my personal thanks for their making my time in aviation in Albuquerque most enjoyable. As the saying goes, they have made “the worst day of flying better than the best day of real work.”

While I’m retiring from professional flying, I will not be gone. You will still see me around the airport in my Mooney!