To say that Cutter is a step above is not even close to enough praise. I lead a Customer Experience (CX) team at a large software mfg., and will be using my Cutter experience as a great aspirational example. Always above and beyond, always caring about you and your family, and I only fly a prop plane. It makes you WANT to do business with them whenever possible. Reasonable prices are great (and they have those), top-notch customer experience is

Great experience at Cutter Aviation ABQ on Friday August 12th. Radioed ahead to request fuel and a car to grab lunch and pick up our passengers in the area. Jim had the car ready and we were on our way in a few short minutes. Upon our return the correct amount of fuel had been dispensed, cold water bottles were offered along with the AOPA discount on Avgas and we were on our way. Ramp fee waived with the 20

Arrived at 9 p.M. June 24. Met by line personnel promptly, receptionist found hotel despite major athletic event in city, gave ride there and back next morning. Aircraft hangared because of strong winds (38g50) and brought out as scheduled. Needed hydraulic fluid and mechanic obliged without charge. Cutter is not cheap but there is no better service anywhere.

Our arrival confirmed Cutter to be the "Best of the West" FBO. From guidance to our special do-not-tow parking, to the immediate roll-up of our car to the aircraft, you confirmed why I have visited your FBO since my first 1980 visit taking a Cessna 150 from Iowa to LA. Thanks for the superb work. I have flown left front seat over every continent but Antarctica, but I have never visited a better FBO.

From the front desk, line crew and management Cutter Aviation rolled out the red carpet for our 5 day stay. The best customer service and support we've experienced in a very long time. Thank you Cutter Aviation!

The personnel at this FBO are great! Promise was so helpful to me with advance planning from Canada. When we arrived at the FBO, Alexandra was talented at multi-tasking, and Promise and Melissa were so friendly and professional. Both on the ramp and inside, we were so impressed with Kerrie - she obviously sets the bar for customer service very high here - and she leads by shining example. The line crew guys are some of the most helpful, friendly