My ex-wife was from ABQ so I have visited Cutter ABQ more times than I can count. (The logbook says 70.) I even proposed in their conference room. (Hey, it was romantic for me!) Still, I have always considered Cutter ABQ the "gold standard" when it comes to FBOs. It doesn't matter if you arrive in a G5 or a 50-year-old Prop, the staff consistently provides friendly and helpful first-class service. They don't charge egregious fees and the ones they do have are usually waived with a fuel purchase. They even gave me a fuel discount for being an AOPA member. If your travels take you to or through ABQ, remember these three words: "Taxi to Cutter!"

The personnel at this FBO are great! Promise was so helpful to me with advance planning from Canada. When we arrived at the FBO, Alexandra was talented at multi-tasking, and Promise and Melissa were so friendly and professional. Both on the ramp and inside, we were so impressed with Kerrie - she obviously sets the bar for customer service very high here - and she leads by shining example. The line crew guys are some of the most helpful, friendly and professional that we have encountered. Thanks Cutter and we can't wait to fly back to your KABQ location.

My experience at Cutter ABQ last week was great. The day before arriving I clicked on the Cutter website link on AirNav and was offered a web chat with a service advisor. They quickly arranged everything for our stay, including rental car and a nice discount at the Hotel Andaluz (great boutique hotel downtown!). When we arrived late on Wednesday, they brought the car right up to the Cirrus and gave us directions to the hotel. The next day, the airplane was already filled up as requested and we got an AOPA avgas discount. Hat's off to the service team of Chantel, Kerrie, and Elizabeth and the line crew at Cutter ABQ!

I wanted to write you and tell you thank you. My father and I flew down to Albuquerque yesterday in a red and white Cessna 182. Your staff treated us like we were flying something much larger and more expensive. We didn't need much fuel, but they still treated us very well. A friend of mine said you can always tell the character of an FBO by how they treat the little guys. By that definition, your team showed amazing character. From the line staff literally rolling out the red carpet when we landed to the front desk staff recommending a very good local restaurant, your staff is top notch. Thank you so much for your hospitality, and I will definitely be back.