To the team at Cutter Aviation,

My wife and I just wanted to take a moment to let you know how thankful we are to your amazing team of people. Everyone we had the pleasure of meeting, from the security team to the line workers, was quick with a smile and a warm greeting - even at 5:00 am! As a professional aviator, it means so much when I encounter a team of people whose passion for those they serve is shown with such warmth and kindness. The more places I fly, the more I realize that it truly is rare.

When my wife and I suffered the vandalism of our vehicle and theft of our property during this year’s Albuquerque International Balloon Fiesta, your team did not hesitate to help us turn a negative experience into an opportunity for something good. Getting to interact with your team each day was truly one of the bright spots of our trip. Not to mention the fact that your generosity allowed us to enjoy the event, knowing we would not need to worry about any further incidents. If there is anything we can do for your team to show our thanks when we are in Albuquerque again, please do to hesitate to ask.

We cannot thank you enough.

I wanted to write you and tell you thank you. My father and I flew down to Albuquerque yesterday in a red and white Cessna 182. Your staff treated us like we were flying something much larger and more expensive. We didn't need much fuel, but they still treated us very well. A friend of mine said you can always tell the character of an FBO by how they treat the little guys. By that definition, your team showed amazing character. From the line staff literally rolling out the red carpet when we landed to the front desk staff recommending a very good local restaurant, your staff is top notch. Thank you so much for your hospitality, and I will definitely be back.

Jessi and her team at ABQ are outstanding. Jessi (the GM) took personal care of me when I diverted to ABQ with a small electrical problem. She made sure I was able to get the services I needed and made sure I knew all the costs upfront. They found me a hotel with a discounted rate and were very professional and attentive. The fact that I was in a single-engine piston did not matter. They provided first-rate service! Definitely, recommended!

Arrived mid day in my Bonanza BE36. Was meet by staff and marshaled into a parking spot in from of the entrance door. They brought a baggage cart and water. I took on 40 gallons (a bit high priced at $6.14) but no other charges (with 20 gallons or more). Got a ride to a hotel right away in a nice cool van. Next morning the plane was waiting right out front ready to go. Very pleased. Will use next time.