To say that Cutter is a step above is not even close to enough praise. I lead a Customer Experience (CX) team at a large software mfg., and will be using my Cutter experience as a great aspirational example. Always above and beyond, always caring about you and your family, and I only fly a prop plane. It makes you WANT to do business with them whenever possible. Reasonable prices are great (and they have those), top-notch customer experience is

Flew into ABQ on a DA-40 for an overnight layover with my wife and dog. Staff at Cutter were awesome! Had treats and water for the pooch, gave us a ride to the hotel and picked us up in the morning. Plane was already pulled up, fueled and even had the red carpet laid out. Treated us first class, even though we came in a light single. Will definitely be back!

Diverted here due to weather. Was able to arrange for a rental car on short notice and it was waiting for us when we finally arrived. They arranged for a hotel for us when we returned with the rental car the night before our departure and shuttled us to and from the hotel.

Recently flew into Cutter at ABQ to provide transportation for a Wounded Warrior who was confined to a wheelchair. The staff at Cutter rolled out the "red carpet" for the wounded vet and his family and the airplane crew. They supplied a forklift to load the vet into the cargo door of the Pilatus. This FBO supports vets and I highly recommend their service. Friendly staff, nice environment, lounge and good cookies!!

Great experience at Cutter Aviation ABQ on Friday August 12th. Radioed ahead to request fuel and a car to grab lunch and pick up our passengers in the area. Jim had the car ready and we were on our way in a few short minutes. Upon our return the correct amount of fuel had been dispensed, cold water bottles were offered along with the AOPA discount on Avgas and we were on our way. Ramp fee waived with the 20

I was recently at Cutter at ABQ and PHX. My home base is ILG in Delaware. I am a CCA Member. Stayed at PHX for 4 days and ABQ for 6 days. Aircraft is a Premier 1A, N103SK. Had Enterprise rental car at each location. My total experience at each location was great. FBO personnel were great. I wanted to let you know this. Thank you.