Stopped through Cutter with a Piper Pacer on an overnight, but ended up staying for two days because of starting problems. Everyone was very helpful in getting great hotel rates and rides to and from the Best Western (also very nice) and eventually the airline terminal for the way out.

To say that Cutter is a step above is not even close to enough praise. I lead a Customer Experience (CX) team at a large software mfg., and will be using my Cutter experience as a great aspirational example. Always above and beyond, always caring about you and your family, and I only fly a prop plane. It makes you WANT to do business with them whenever possible. Reasonable prices are great (and they have those), top-notch customer experience is

Enroute from KCGZ to KEPM we had emergency landing at KABQ due to an extremely strong odor of fuel in the cabin. I cannot say enough good things about the way the emergency was handled by ATC, the staff at Cutter, airport fire department and airport operations manager. They were extremely helpful, courteous & professional. Everyone went beyond what was expected to help us out. The aircraft was cleaned up, repaired and in 2 hours we were on our way

Arrived for first time use since 1994! Jet was promptly met by line personnel and quickly fueled for a departure. After paying for fuel, decided to grab some lunch and counter personnel recommended DION's. Crew car, excellent directions and on our way to great lunch. All personnel provided excellent customer service! As needed, we will return for fuel and service on our cross-country trips.

I stayed with Cutter overnight last week. When I had asked on BeechTalk.Com which FBO to use at KABQ, the unanimous feedback was "Cutter". Now I understand why. Quick, friendly service, trying to help in any possible way. Got 20 lbs of free ice for my B-Kool on the morning of departure. I'll be back at KABQ this weekend and will use Cutter again.

We made a spur of the moment decision to overnight here on our way back from the Midwest due to weather and timing. Same great service even on short notice and even without a reservation. Fees waived with minimum fuel purchase and an AOPA member discount too.