I'm writing to thank you for the outstanding service we received upon our arrival at Cutter Albuquerque on June 30, 2015. Our rental car from Hertz was brought to the plane and stocked with cold bottles of water. The passenger transition from plane to car was quick and efficient. We had been traveling in the heat of the middle of the day and the rental car A/C was on high and the chilled water was much appreciated. Everyone worked together to make my passengers happy. It made me look better for having chosen your FBO.

Jesse and his team (Robb, Jim, etc.) were OUTSTANDING! The service was great, the communication was great, and Jesse and his crew were a pleasure to work with. I will definitely travel from Deer Valley to Prescott for all my future service. I really can't say enough about Jesse! He totally understands customer service -- his personal service made an unexpectedly traumatic situation not so bad. I also can't say enough about Jim and Robb! They were great -- great explanations, not hurried, and thorough.

My wife and I are both engineers and we ask a lot of questions. We also like to see what's going on. Jesse and his team were very accommodating -- with facility tours, explanations, show-and-tells, phone calls, photos, and weekend meetings to accommodate our schedule. This could have been a very bad experience for my wife and me -- but Jesse and his team handled it quite well. I'm sure we are not the only owners who experience major maintenance surprises -- after all, it's an airplane! Jesse and his team are the ones to handle such surprises. GREAT JOB!!

From the line guys to the desk staff - nothing but top notch performance. They treated my wife and I like we were their best customers and our C-172 like a Gulfstream. Welcome truck was waiting as we came in, fuel and a windshield wash as requested, and very clean/modern facilities. Alex and Megan gave us rides to & from our hotel, which is greatly appreciated. These two fine ladies deliver Class A customer service with a smile. How does Cutter hire and retain such gems? I am sure other FBOs would love to know their secret. ATC - Even in our little Cessna, the approach and tower controllers welcomed us in. Nothing scary about this airport as long as your communication skills are sharp.

Excellent FBO at COS! Took a short trip to “the Springs” and really glad we chose Cutter for our FBO. The service there is outstanding, everyone from the line crew to the front desk were polite, courteous and very helpful. Even greeted by the manager, Mr. Martin, who heads this well-run ship. Doesn’t seem to matter if you are in a Learjet, or even a little RV such as we fly, everyone is welcomed equally. They arranged our rental car and brought it out to us, and the rate was very reasonable. This FBO is second to none!