Cutter at COS is the friendliest and most enthusiastic FBO on planet earth. It's impossible to make a request for anything because they offer up before you have a chance to ask. They jump as if to have been shot out of a cannon to serve the pilot and passengers. The bathroom is the spic and span; that means 'clean' for you younger aviators. The crew car was waiting. And the Airplane restaurant is just a few blocks away. And COS is easy in and easy out.

My fiancée and I flew into Cutter on January 9, 2021. From the moment we turned into the ramp, the Line Techs and CSRs ensured our complete satisfaction. Our rental car was parked plane side. Inclement weather was going to be an issue and I asked for a hangar, it was no issue at all. The following day when I returned, my plane was pulled out onto the ramp and waiting for me. Even in a little Archer they make you feel like one of the big boys. The FBO itself is super spacious and really nice and accommodating. I would highly recommend Cutter to anyone flying into Albuquerque.

Flew in to Cutter at KCOS June 6 for the weekend to attend a friend's wedding at the Broadmoor Hotel. Met immediately at Cutter by line personal to marshal me in and provide help. I had emailed ahead and all my requests were acknowledged by staff including hangar space for the aircraft given severe weather moving into the area for the weekend. Lineman had my fuel request in hand but suggested the plane be fueled on Sunday to take advantage of weekend fuel discount of $0.25/gal. Plane was pulled to hangar at a very reasonable $35.00/night. Next stop was at front desk where exceptional service was provided by staff there. Broadmoor shuttle operates out of main terminal and staff provided transport from Cutter to the terminal. Severe weather hit before our reaching the Hotel so all help in securing inside storage and prompt delivery of the plane to safe harbor was much appreciated. Thanks again Cutter for the excellent service!!!

On Jan 29th, 2024, I had the pleasure to meet Abigail at the DVT FBO later in the evening. It had been a long day and what a great smile to see when walking into the FBO.

We landed in a CJ2 and upon entering the FBO, which we had not planned on coming there, I had no plans for a hotel or transportation. Abigail assisted me not only with finding a hotel, but getting to the hotel (it was close) and she was very nice and professional.

The next morning she offered to have someone come get me and bring me back to the airport, but I declined the offer. Upon arrival back to the FBO, she remembered me and greeted me by name and was immediately in the mode of how can we help you. With the fluid schedule we were working with, plans kept changing and she changed right along with us. Ultimately, she helped us on short notice and made it a very pleasant experience.

The line was amazing and accommodating as well. They were efficient, and effective.

I go to a lot of FBO's across the country including GTU (Home). This is without a doubt one of the most pleasant experiences I have had in a very long time. I shared my experience with the owner of the plane and he said that is why we always go to Cutter when they are on the field. He echoed that DVT customer service was among the best he has seen as well.

EVERYONE representing Cutter was extremely professional and just seemed like they were happy to be there and loved their position.