From the line guys to the desk staff - nothing but top notch performance. They treated my wife and I like we were their best customers and our C-172 like a Gulfstream. Welcome truck was waiting as we came in, fuel and a windshield wash as requested, and very clean/modern facilities. Alex and Megan gave us rides to & from our hotel, which is greatly appreciated. These two fine ladies deliver Class A customer service with a smile. How does Cutter hire and retain such gems? I am sure other FBOs would love to know their secret. ATC - Even in our little Cessna, the approach and tower controllers welcomed us in. Nothing scary about this airport as long as your communication skills are sharp.

We came to KPHX for the Labor Day weekend in our C182 and parked at Cutter. We were welcomed with cold-water offer the moment we opened the doors. We were helped with the luggage and gave a ride to the terminal building. Later, as the FBO was not very busy at the moment, we were given a free ride to our hotel in Scottsdale. A couple of days later, when started to taxi for departure, we have experienced the G1000 AHRS failure. Turned out Cutter is an authorized repair station for Garmin and indeed, the problems were fixed in a day. Overall it all made one of the best FBO experiences we had ever. I highly recommend using Cutter any time you are in Phoenix area. Warm thanks to David and Dwayne from Service and especially to Janessa!

Literally the best FBO ever! I have been a corporate pilot for 15 years, so I have been to many many FBOs. I've been coming to Cutter almost weekly for over a year now, and they are 100% consistently awesome. Some examples: Never once have they messed up a fuel order, pull time, transportation for passengers or myself. Once, a passenger knocked off a static wick, and without even asking or charging they just fixed it. My personal car was getting pretty dirty... So they washed it, free of charge. Seriously. Everyone from the CSRs, to the line guys, and the GM are truly amazing. They are the best and to top it all off, their fuel prices are some of the lowest I've ever seen. I really can't say enough nice things about this wonderful FBO!