I don't usually take the time to write reviews for FBO's but Cutter at DVT has been great. My company issues fleet credit cards without employee names on them and when a hotel would not take it once, Mollie at Cutter went well above and beyond, taking time to call several hotels in the area trying to get me situated for the night. My next time in, I called ahead to Mollie and told her I was going to be parked on the city ramp. They were very helpful in fueling me on a ramp that was not theirs as well as getting a rental car lined up for me on short notice. She even took a photo for me and my proud parents out by the airplane after giving us a ride out to the plane (which was not parked on their ramp). Most FBO's are good; Cutter (Go Mollie!) is exceptional.

You really feel welcome at Cutter. Including me, there were two single engine prop plans arriving at 11AM Friday 10/10, and one single engine turboprop departing. Aside from that, I found out Cutter was one man short out on the line. But did we all get first class handling and service? Yes! Thanks to Carl, Kirsten, Mollie, and Alfred who ran back to the cart to get me a cold bottle of water for departure. Supervisor Tara took care of everything, despite being busy adding a fresh coat of paint to the lobby in time for the upcoming Super Bowl. Cutter is still the best.

I landed at KDVT for the first time and was impressed with the service I received there. I was promptly greeted and marshaled into the very front of Cutter by the friendly line guys. We went into the FBO and were promptly on our way to Enterprise with a ride from one of the desk ladies. Later that day Cutter called informing me of thunderstorms moving in and if I would prefer my Bonanza was parked into their hangar for only 40 dollars a night. I, of course, said yes as I could see the storms coming in, (Monsoon season). I returned 2 days later and they promptly pulled it out of the hangar and fueled it quickly and we were on our way in a non-heat soaked airplane. Great FBO!

It was awesome to observe and experience a truly professional organization during these years Super Bowl in Phoenix. The Deer Valley Cutter team handled the increased traffic and nuances of a slot time event like it is something they do every week. As a regular customer to Cutter DVT, however, I was not surprised. Tara and her staff are truly the best of any FBO that we experience from fuel (Jet A) prices to line assistance to truly exceptional customer service and hospitality. It is a great culture at Cutter.