Flew in to KDVT to pick up a new puppy. Our Bonanza was parked right in front of the door,
the rental car was brought out to the plane, and the Linemen helped us get everything into the car. On departure, had a [electric] propeller problem and Vohn and Ana went out of their way to get us the help we needed so I (an A&P myself) could fix the problem and get us on our way. Appreciate the professionalism, friendliness, and the help. This will be our FBO of choice on future trips (son and daughter in law live in Scottsdale).

You really feel welcome at Cutter. Including me, there were two single engine prop plans arriving at 11AM Friday 10/10, and one single engine turboprop departing. Aside from that, I found out Cutter was one man short out on the line. But did we all get first class handling and service? Yes! Thanks to Carl, Kirsten, Mollie, and Alfred who ran back to the cart to get me a cold bottle of water for departure. Supervisor Tara took care of everything, despite being busy adding a fresh coat of paint to the lobby in time for the upcoming Super Bowl. Cutter is still the best.

I recently returned to Cutter at KDVT, for short-term hangar. Having last hangared with them in January of 2016. What was comforting was that Simon LaRocca is still there, as are several of his young team members that I recall from the previous stay. Simon promptly and efficiently confirmed my hangar arrangements via email weeks ahead of the stay, and it was a genuine pleasure - almost of homecoming of sorts - upon my return. Cutter's KDVT outfit is first-class; they very obviously take great care in how they move the aircraft around, the staff is genuinely friendly and accommodating, and the fuel service is prompt and professional. I will report again towards the end of my stay but Simon and his crew earn top marks from me for now. Highly recommended.