I flew into Deer Valley (KDVT) AZ today. Two days ago I called Cutter Aviation and arranged a rental through Enterprise. I usually get an economy car at $42.00 a day. My wife and I usually travel alone so that is usually good but our son and dog were with us today. I inquired about a mid size the Cutter staff says its another three bucks $45.00 for a midsize. I'll take it. The Cutter girl never asks for a Credit Card.

I arrive and as usual two Ramp attendants are there singling me into parking. There is a carpet already there when my wife exits the plane. As I exit the plane one of them says "How was your flight Captain." My wife and son already had a bottles of water offered them by the staff when he hands me a bottle. My wife is getting the dogs bowl out when one of them hand her another bottle for our dog.

While I pulled in and shut down one of them had pulled the rental car around. They help me unload the plane and load the car. I pull around to the front and hand the staff my license and Credit Card and I'm out of there in minutes.

I go here four or five times a year and this excellent service is the norm. I'll pay about 70 cents more for gas but getting 35 or so gallons is not a big deal especially since they waive one night ramp fee. No doubt I'll leave with three more bottles of water.

I once called with my normal car rental request and arrived as usual. When I arrive there was no car and they didn't know I was coming. When I checked my call log I had mistakenly called Cutter at Phoenix. Not a problem they had a rental on hand and I'm out of them in minutes.

My wife loves the service and I do too... At Cutter KDVT I'm treated better then I am just about anywhere aviation or non aviation. Sometimes paying a little for convenience and service is worth it. I remember as a kid seeing the servicemen at gas stations filling the
tank and cleaning the windshield.

I know that is a thing of the past but those of you old enough to remember the men in whites with a cap (not a baseball cap) but eight pointer it is a different time. It seems that not to many people are willing to pay for quality in product or service which is to bad in my book.

Times are tough and I try and get the best fuel prices I can but quality service is sure nice.

I cannot say enough good things about the Cutter crew. We were dispatched to KDVT in support of the Wildland Fires north of Phoenix. Our crew consisted of a pilot with the helicopter and 2 ground support personnel with a truck and fuel trailer. Showing up last minute without prior notice, Max and the crew out on the ramp eagerly assisted me with parking the helicopter out of the way and assisting with the helicopter gear. I explained our crew situation with having a fuel trailer with us and needing a secure place to leave it. The Cutter crew allowed us to leave it with their fuel trucks taking a lot of our pains away. Once we made out way inside, Tara and the team inside were more than willing to assist with great hotel rates and dining recommendations. Hands down the KDVT Cutter crew is the best FBO we have worked with. I could continue on for days on how professional and amazing they are. Not only do they provide a great welcoming committee, but well staffed with great people.

I don't usually take the time to write reviews for FBO's but Cutter at DVT has been great. My company issues fleet credit cards without employee names on them and when a hotel would not take it once, Mollie at Cutter went well above and beyond, taking time to call several hotels in the area trying to get me situated for the night. My next time in, I called ahead to Mollie and told her I was going to be parked on the city ramp. They were very helpful in fueling me on a ramp that was not theirs as well as getting a rental car lined up for me on short notice. She even took a photo for me and my proud parents out by the airplane after giving us a ride out to the plane (which was not parked on their ramp). Most FBO's are good; Cutter (Go Mollie!) is exceptional.

Once again Cutter provided an invaluable rest stop on our way across the country. Being the last stop before home, their friendly service and response to the needs of our little family were very appreciated. We wanted half an hour of rest with some pie and ice cream, so they pointed us out the door to the nearby restaurant on the field. Even in 100+ degree heat it was a tolerable walk. The plane was ready to go when we returned. There is a LOT of flight training at the airport, so keep your head on a swivel as you approach.