Flew in to KDVT to pick up a new puppy. Our Bonanza was parked right in front of the door,
the rental car was brought out to the plane, and the Linemen helped us get everything into the car. On departure, had a [electric] propeller problem and Vohn and Ana went out of their way to get us the help we needed so I (an A&P myself) could fix the problem and get us on our way. Appreciate the professionalism, friendliness, and the help. This will be our FBO of choice on future trips (son and daughter in law live in Scottsdale).

I was just a "transit" CFII working for Accelerated Flight and Instrument Training (www.AFIT.com) with a local pilot for a 10 day IFR course. I flew in with my Maule from SGU since it was a 2 hour flight or a 6 hour drive. So "corporate client" I wasn't, but it did not matter. Bought some fuel and the ramp fee was waived - FOR 10 DAYS!

Well, thanks - just a working guy who totally enjoyed the no hassle professionalism afforded me and my client.

Today, I received a thank-you card. How nice. A BIG CHANGE from my local FBO at SGU who threw me out of his building because I wasn't a staff instructor. EXCUSE me, that's how it works out there - planes/pilots/students/instructors travel to different venues.

So no improvement required! I'll be back to CUTTER next time my business brings me to DVT.

I've been to a lot of FBOs; Atlantic, Signature, and MillionAir, etc. So far, in my experiences, Cutter in Deer Valley has outclassed them all. The line crew to reception were super friendly and helpful. I flew a Cessna 182 in from Austin and you would have thought I just came in on a Global. They happily provided me transportation to/from the Drury Hotel, which, by the way, has a great rate for guests of Cutter. The fuel was super expensive but because of the service I received, I felt the cost didn't have a sting to it.