Add one more to the many great reviews on Cutter Deer Valley. I flew in there yesterday (8/15). There is a heat wave in Phoenix right now so it was about 100 when I landed at 10AM. The follow me car was ready as was my rental, which was brought up right by the plane with the a/c running. The ground crew got us squared away and helped us put the cover on the plane. Of course they also had cold water. Elapsed time from shut down to driving off the tarmac was about 9 minutes. I had originally tried to book my car through Hertz. Don't even bother, they tried to charge me through Monday even through I was only trying to stay through Sunday. I eventually did what I should have done and just called Cutter directly. Took about 1 minute to make the car reservation over the phone. They fill out most of the paperwork for you on the rental, so minimal hassle/delay. Departure experience today was exactly the same. DVT and Cutter are my new go to operations in Phoenix!

I was just a "transit" CFII working for Accelerated Flight and Instrument Training (www.AFIT.com) with a local pilot for a 10 day IFR course. I flew in with my Maule from SGU since it was a 2 hour flight or a 6 hour drive. So "corporate client" I wasn't, but it did not matter. Bought some fuel and the ramp fee was waived - FOR 10 DAYS!

Well, thanks - just a working guy who totally enjoyed the no hassle professionalism afforded me and my client.

Today, I received a thank-you card. How nice. A BIG CHANGE from my local FBO at SGU who threw me out of his building because I wasn't a staff instructor. EXCUSE me, that's how it works out there - planes/pilots/students/instructors travel to different venues.

So no improvement required! I'll be back to CUTTER next time my business brings me to DVT.