I flew into Deer Valley (KDVT) AZ today. Two days ago I called Cutter Aviation and arranged a rental through Enterprise. I usually get an economy car at $42.00 a day. My wife and I usually travel alone so that is usually good but our son and dog were with us today. I inquired about a mid size the Cutter staff says its another three bucks $45.00 for a midsize. I'll take it. The Cutter girl never asks for a Credit Card.

I arrive and as usual two Ramp attendants are there singling me into parking. There is a carpet already there when my wife exits the plane. As I exit the plane one of them says "How was your flight Captain." My wife and son already had a bottles of water offered them by the staff when he hands me a bottle. My wife is getting the dogs bowl out when one of them hand her another bottle for our dog.

While I pulled in and shut down one of them had pulled the rental car around. They help me unload the plane and load the car. I pull around to the front and hand the staff my license and Credit Card and I'm out of there in minutes.

I go here four or five times a year and this excellent service is the norm. I'll pay about 70 cents more for gas but getting 35 or so gallons is not a big deal especially since they waive one night ramp fee. No doubt I'll leave with three more bottles of water.

I once called with my normal car rental request and arrived as usual. When I arrive there was no car and they didn't know I was coming. When I checked my call log I had mistakenly called Cutter at Phoenix. Not a problem they had a rental on hand and I'm out of them in minutes.

My wife loves the service and I do too... At Cutter KDVT I'm treated better then I am just about anywhere aviation or non aviation. Sometimes paying a little for convenience and service is worth it. I remember as a kid seeing the servicemen at gas stations filling the
tank and cleaning the windshield.

I know that is a thing of the past but those of you old enough to remember the men in whites with a cap (not a baseball cap) but eight pointer it is a different time. It seems that not to many people are willing to pay for quality in product or service which is to bad in my book.

Times are tough and I try and get the best fuel prices I can but quality service is sure nice.

Flew into KDVT on Nov 21st 2015. Read on AirNav that Cutter is the place to go, so I did. I rented a Hertz car online (via AirNav) as well. On the morning of the flight I got a call from Hertz asking for arrival time and tail number. Once landed Tower pointed me to the Cutter ramp. The ramp guy showed me where to park, and not 30 seconds later my rental car was already parked in front of the airplane, amazing service! The guys tied down the plane (and later towed it into the hangar), helped with the suitcase, just a great experience all over. Ramp fees were waived with fuel which was a very good price, the people at the counter were super nice. Cutter deserves all the good things that are said about them here, thanks guys!

You really feel welcome at Cutter. Including me, there were two single engine prop plans arriving at 11AM Friday 10/10, and one single engine turboprop departing. Aside from that, I found out Cutter was one man short out on the line. But did we all get first class handling and service? Yes! Thanks to Carl, Kirsten, Mollie, and Alfred who ran back to the cart to get me a cold bottle of water for departure. Supervisor Tara took care of everything, despite being busy adding a fresh coat of paint to the lobby in time for the upcoming Super Bowl. Cutter is still the best.