Very nice people and FBO to deal with last week. Will return again next time I'm in the Dallas - Ft. Worth area.

This is a neat and convenient airport for Dallas. I usually fly into ADS but had to deviate to TKI as ADS was closed a week ago. While at TXK I faxed a request into Cutter Aviation at TKI and was pleasantly surprised by the excellent facilities and outstanding service at Cutter Aviation - the rental car was waiting, and Janine made arrangements for us like we were family! Really made us feel welcome, with a great smile and wonderful humorous attitude! She got us a rental car, a hotel room with an upgrade, and special departure service the next morning at 05:30 am. She deserves high praise, and a raise! And the fuel is over a dollar less at TKI than at ADS! I will certainly return to Cutter (and Janine)!

After regularly flying into Cutter for at least the past 15 years, I figure I owe them a review. Cutter is about as good as it gets. Their overnight fees have been minimally increased over the years, but it's still only $25 per night for my twin. I consider that a bargain for a major Class B airport -- especially for the luxury facilities and phenomenal service. They give this exceptional service all hours of the day and night. From top to bottom, they are a class act.

Very nice service from Cutter. My Hertz rental car was brought directly to our (50+ year old) plane. The office and line service folks were friendly and helpful. I knew Cutter's avgas would be expensive, but a $.75/gal weekend discount brought it into the range of nearby airports. I'll certainly land at TKI again.

The staff at Cutter is one of the most courteous and professional I have ever experienced at any airport in the Country. They took a proactive approach to service. They even called and asked if they could put our plane in the hangar for us when storms were approaching. They used a team approach to service and we had as many as four well-trained lineman working with us...All smiling and asking what more they could do to help. I highly recommend going to Cutter when you stop at KDVT!

Flew into KCOS end of June and had a good experience with the folks at Cutter. They were kind enough to drive me to the main terminal to get rental car (should have booked through them, it would have been waiting). They also picked me up on our way out after I dropped off the car at the main rental return area. A little confusion on the refueling day (it was hot so didn't want to refuel on arrival since we would be loosing gas to expansion). But they quickly got it done and were very nice about waiving an extra night of tie-down for the inconvenience. The fresh brownies were a special bonus!

Cutter ABQ is my favorite FBO. Whenever I go to ABQ I know it will painless and welcoming. From pulling you right up to the door. Having the car brought out to the plane and all of the other little things, they make it always pleasant to visit. Not to mention 100LL is reasonably priced.

I have flown into TKI 4-5 times now and love stopping at Cutter. Line services were always available, rental car was always pulled up to the plane for the passenger, and while I waited in the lobby the staff was extremely friendly and always gave me a courtesy car and recommendation for food. They have nice computers, wi-fi, a lunchroom with vending machines, nice bathrooms, and a good "hangout" lounge for hours of mindless television watching. Will continue to use them while in McKinney.

We arrived about 6pm and were greeted with a friendly Hello and quickly offered a nice cold water. Everyone was very friendly, professional and took care of all of our needs/wants. We flew in on a Friday to depart late Saturday. The airport was very busy with LOTS of arrivals on Saturday morning, which I don't think is very common but there was a big college football game that day (that's why we were there) and lots of planes were coming in at the last minute for the game. Customer Service Rep, Janine Smith was working the counter all morning by herself. It was like watching an air traffic controller work the radios, she had planes coming in, customer requests, fuel orders and many more things going on. Not only did she manage everything very smoothly but she still maintained a professional attitude and greeted everyone in person or on the phone with a friendly smile and great customer service. If you’re traveling to the Dallas area, you need to stop here.

We had the pleasure of visiting your COS facility yesterday. We were were meeting pilot, Paul Qualls, who was transporting a very special dog from Raton, NM to Colorado Springs, CO as a volunteer with Pilots N Paws. Paul's transport, Callahan, was on his way to Freedom Service Dogs in Englewood, CO where he will learn to become a service dog. Freedom Service Dogs rescues dogs from shelters in the region and trains them to have a new job and become an invaluable friend tou our clients - at absolutely no cost to the client. Many of our clients are veterans, active-duty military and children who require a specially trained companion.

I was meeting Mr. Qualls to complete the transport. As a volunteer, I have the humble task of sourcing, evaluating and helping transport these dogs for the future life; either at Freedom or through the Prison Trained K-9 Companion Program. In many cases I have my two children with me and we have never been treated better than we were yesterday. The crew at your facility were welcoming, appropriately inquisitive and gave us the VIP treatment. Eddy even gave us a ride in the pilot's van to the tarmac so my children could watch Mr. Qualls land with his daughter, Melia and Callahan in the back. My 6 year old son mentally devoured everything Eddy said and is still talking about the experience. We were so very impressed that they treated us with so much kindness and were truly interested in making our visit a pleasant one while performing our worthwhile task.

Please forward our thanks to your crew there for making our time at your facility a bright spot in our day.

Sending only good wishes,