We are pleased that our customers go out of their way to share their visit experience to our Cutter locations. We are proud to share this testimonials with you.
Thanks for taking such good care of us regulars (Lifeguard 10 from KROW). We fly in several times per week and really appreciate the quality service.
Cutter is a busy little FBO but they treat everyone like royalty, whether you're flying a spamcan, an experimental, a corporate twin or a VLJ. They had our rental car ready when we arrived, helped with unloading & tiedown, gave us restaurant recommendations that were spot on. When we left two days later, we arrived to find our plane fueled and ready and they gave us a plate of fresh homemade brownies to take with us! Very reasonable rates, too. Thanks so much, guys! We'll be back!
The staff at Cutter is one of the most courteous and professional I have ever experienced at any airport in the Country. They took a proactive approach to service. They even called and asked if they could put our plane in the hangar for us when storms were approaching. They used a team approach to service and we had as many as four well-trained lineman working with us...All smiling and asking what more they could do to help. I highly recommend going to Cutter when you stop at KDVT!
These folks are AMAZING! The facility isn't impressive, but the customer service certainly is. We asked for a nearby non-chain lunch recommendation, and they sent us to the Airplane Restaurant... As we parked, a Cutter van pulled up, and the driver popped out of the car to give us a discount coupon he forgot to give us at the counter. Over the top! One of the linemen also took the care to call me directly to clarify our fueling order, which I really appreciated.
I Stayed at Cutter in KCOS between 5/19-5/28 and was amazed at the service and extremely friendly staff. Landed between thunderstorms approached and surrounding areas rained heavily which made unloading everything and the kitchen sink quite a task in the rain. The staff allowed my awaiting POV to drive out to the plane to ease loading. They employees jumped in without hesitation or even me asking for assistance to help unload the garage sale of junk the better half had to bring (I know I'm not the only one with this problem) and even helped put my aircraft cover on despite the weather being miserable. This has been my best FBO experience to date and I couldn't believe how nice and accommodating the employees were not just to me but anyone else that came in contact with them, all this and I'm only a Bug smasher Comanche not a corporate jet. Prices were cheaper then the Jet Center, even if they were more I'd be hard pressed to go anywhere but Cutter due to the stellar service!
Great service and overall experience at Cutter earlier this week. Jimmy met us when we landed with the rental car and helped with baggage. Everything happened exactly as it was supposed to - no surprises. Our second time at Cutter in McKinney - we'll be back!
Nice service from Cutter on an RON. They parked me close to an electric outlet so I could plug in my engines. The nearby Hampton Inn and Garden Inn have a shuttle service. Definitely a good overnight stop.
We moved our corporate fleet to Cutter about a year ago from another FBO on the field. We have never regretted the move. The personal service, which is received by our crews, is greatly appreciated and the brownies are good, too!
Have stopped here 3-4 times over the last couple of years...Have always had very attentive service with a smile. Linemen are quick upon arrival and provide any needed help. Aircraft is always fueled and ready to go when desired. Thanks ELP Cutter!
Cutter Aviation continually provides superior quality and consistent great service! Besides the great deals on JET-A, the helpful staff and Beautiful CSR'S make the decision to stop at cutter, while visiting the Phoenix area a no brainer!