Had such a nice experience the first time that I came back a week or so later. Rented a car at Cutter (Enterprise I think) and they were fantastic. The linemen drove the car right out to our airplane (Cessna 180), signed the paperwork there and we were on our way in minutes. Great customer service! Upon return we dropped off the keys at the front desk, paid for our $25 worth of 100LL (to avoid the ramp fee), and were on our way. Be advised there's a City of Phoenix landing fee that Cutter cannot waive. I can't recall the exact amount but it was 5 or 10 bucks tops. NOTE - if you're going to fly into PHX VFR you NEED to have the Terminal Chart. The controllers will send you to many of the points referenced on that chart - they're also in your Garmin GPS but you have to have the identifiers from the Terminal Chart to find them (you can pronounce the identifiers). Also pay attention to the transitions over PHX. You'll likely be asked to use one of them direct to a downwind/base.

I have had the pleasure of flying into every Cutter Aviation FBO and all have been a great experience. They are there planeside when we arrive with cars or whatever we need. We have maintenance done on our planes at PHX and ADS and both are top notch facilities!

I just wanted to let you know what an outstanding job your crew did today on both of our quick-turns! They were on top of It! Also, Jenna handled all my requests I had via email and she did a wonderful job! She made my job easy. I wish all FBO’s were as well run as yours!

I flew into KPHX for a seminar. Cutter took great care of my Malibu and me. Getting in and out of the GA side of KPHX was very easy, and the staff was very polite and efficient. Nothing but good things to say. Thanks.

Fantastic service. I was met by a Follow Me van as soon as I taxied onto their ramp. The line staff had transferred my luggage to the van to take me to the passenger terminal before I had even gotten out of the airplane. I was at my gate 20 minutes after landing. Everyone smiled and thanked me for my business. Gulfstream service for a guy in a Cirrus! I'll definitely be back!

I had never flown into Sky Harbor (usually going to Scottsdale). My conference was only 4 miles from Sky Harbor so I thought I'd take a chance on the "Big Airport" hassles and higher costs. Although the fuel is more expense than most Phoenix area airports, it's still less than Scottsdale. I used Cutter's courtesy shuttle to and from my hotel and saved on renting a car. Everyone at Cutter was fantastically nice and helpful. The controllers were also friendly and helpful. A final note. When I got home I realized I had been charged a $75/day ramp fee (with the first day waived). I called them today and they immediately recognized the mistake (I have a Mirage and they charged me the Meridian rate). They refunded the difference to my credit card. First class service all around. I'll certainly use Cutter the next time I'm in Phoenix.

We were met at the airplane with our rental cars upon arrival. Hotels were arranged as requested. Line service was great. Friendly and helpful. Always great service.

Amazing service coming and going. They assisted me in finding a different rental car since Hertz would not accept a return on Sunday. When we arrived, our rental car was waiting on the ramp and driven to our plane. We were given ice-cold waters and they helped us unload the plane. All the folks at Cutter Aviation sure make the experience of flying into Deer Valley Airport a pleasant one.

This is the fifth time we have taken our C-182 to PHX and Cutter Aviation. We get fewer inbound delays when we come in on a flight plan than VFR un-announced, but the controllers are great and the folks at Cutter do a five star job. Hotel rates through Cutter keep us coming back.

Top Notch service!! From the desk ladies to the line service couldn't have been better.

Really 1st class all-around. Staff was very helpful. Let me use crew car. Will definitely use again.

We visited KPHX in our Mooney for a short meeting at a nearby hotel. We parked at Cutter, the best FBO we have found in more than 43 years of flying to many locations across the country. A friendly member of the Cutter Professional Staff met us at our airplane and drove us to their modern facility where they arranged the loan of a crew car and offered us bottled water. We provided them with identification and were escorted to their parking lot and given the keys to a nearly new car. When we returned about 2 hours later we were only charged for the 7 gallons of fuel we purchased but not for the car or the parking. The entire staff was friendly, efficient and helpful. A better FBO does not exist!

Our company gets into PHX a few times per year and Cutter has ALWAYS been a great place to work with... from pre-planning to arrival and departure. Everyone was helpful, every chance that they could be. Victoria and Gail had the rental car set and waiting at the airplane, the ground crew helped unload the plane quickly & efficiently into the car (I think I should have ordered a larger one) while getting my corporate members safely inside the Cutter building. A day later...while prepping the plane for departure, one of the line crew politely reminded me that if I could take on just 50 gallons more... it meant another entry into the drawing for a few prizes. THAT is great salesmanship. He was ahead of me with every need. Once my passengers arrived they were politely taken care of while I finalized the last few details... all the way until I was marshaled out. We'll be back!! :-)

Excellent service by both the FBO and the Beechcraft service technicians as I had to have a starter drive assembly replaced while in PHX. Kevin Reedy and staff did a great job. Very happy with the quality of their work and the line staff overall. I will be back

We came to KPHX for the Labor Day weekend in our C182 and parked at Cutter. We were welcomed with cold-water offer the moment we opened the doors. We were helped with the luggage and gave a ride to the terminal building. Later, as the FBO was not very busy at the moment, we were given a free ride to our hotel in Scottsdale. A couple of days later, when started to taxi for departure, we have experienced the G1000 AHRS failure. Turned out Cutter is an authorized repair station for Garmin and indeed, the problems were fixed in a day. Overall it all made one of the best FBO experiences we had ever. I highly recommend using Cutter any time you are in Phoenix area. Warm thanks to David and Dwayne from Service and especially to Janessa!

Visited KPHX as I do 3 times a month in our Starships. Great service, great facilities. The KPHX crew always has everything ready for us and loves to have the Starships there...

We love Cutter at KPHX and will come back as much as we can.

Another positive Cutter experience. Parked overnight and the only charge for a light piston single aircraft was for the 14 gallons of fuel I purchased. They also gave me a ride to and from my motel. One of my passengers in the morning was suffering from breakfast food poisoning and the people behind the front counter gave him some sick sacks just in case.

After regularly flying into Cutter for at least the past 15 years, I figure I owe them a review. Cutter is about as good as it gets. Their overnight fees have been minimally increased over the years, but it's still only $25 per night for my twin. I consider that a bargain for a major Class B airport -- especially for the luxury facilities and phenomenal service. They give this exceptional service all hours of the day and night. From top to bottom, they are a class act.

From the line guys to the desk staff - nothing but top notch performance. They treated my wife and I like we were their best customers and our C-172 like a Gulfstream. Welcome truck was waiting as we came in, fuel and a windshield wash as requested, and very clean/modern facilities. Alex and Megan gave us rides to & from our hotel, which is greatly appreciated. These two fine ladies deliver Class A customer service with a smile. How does Cutter hire and retain such gems? I am sure other FBOs would love to know their secret. ATC - Even in our little Cessna, the approach and tower controllers welcomed us in. Nothing scary about this airport as long as your communication skills are sharp.

Super Cutter service. Had intended to be at Cutter on Sunday evening Jun 26 for an RON. Got stuck enroute and Cutter took care of my hotel reservation cancellation like true Champs. Got into Cutter on the 27th and they were excellent, refueled and gone with cart service to and from the plane. Considering this is an Archer II I was impressed.