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Testimonials

We are pleased that our customers go out of their way to share their visit experience to our Cutter locations. We are proud to share these testimonials with you.

We were met at the airplane with our rental cars upon arrival. Hotels were arranged as requested. Line service was great. Friendly and helpful. Always great service.

Troy Butcher    KPHX - Phoenix, AZ   

Had such a nice experience the first time that I came back a week or so later. Rented a car at Cutter (Enterprise I think) and they were fantastic. The linemen drove the car right out to our airplane (Cessna 180), signed the paperwork there and we were on our way in minutes. Great customer service! Upon return we dropped off the keys at the front desk, paid for our $25 worth of 100LL (to avoid the ramp fee), and

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Paul Brown    KPHX - Phoenix, AZ   
Paul Brown    KPHX - Phoenix, AZ   

Had such a nice experience the first time that I came back a week or so later. Rented a car at Cutter (Enterprise I think) and they were fantastic. The linemen drove the car right out to our airplane (Cessna 180), signed the paperwork there and we were on our way in minutes. Great customer service! Upon return we dropped off the keys at the front desk, paid for our $25 worth of 100LL (to avoid the ramp fee), and were on our way. Be advised there's a City of Phoenix landing fee that Cutter cannot waive. I can't recall the exact amount but it was 5 or 10 bucks tops. NOTE - if you're going to fly into PHX VFR you NEED to have the Terminal Chart. The controllers will send you to many of the points referenced on that chart - they're also in your Garmin GPS but you have to have the identifiers from the Terminal Chart to find them (you can pronounce the identifiers). Also pay attention to the transitions over PHX. You'll likely be asked to use one of them direct to a downwind/base.

Fantastic service. I was met by a Follow Me van as soon as I taxied onto their ramp. The line staff had transferred my luggage to the van to take me to the passenger terminal before I had even gotten out of the airplane. I was at my gate 20 minutes after landing. Everyone smiled and thanked me for my business. Gulfstream service for a guy in a Cirrus! I'll definitely be back!

Keith Ruskin    KPHX - Phoenix, AZ   

AWESOME! I was in a little single engine piston, but these guys gave me service as though I was flying a BBJ. (I'm used to getting neglected at big airports, but not here). We sent one of our customers here (I work for AirShares) and he called me later to rave about the fantastic service he received as well. If you are looking for an incredible facility and incredible service, then go to Cutter. They are the BEST!

Justin Beitler    KPHX - Phoenix, AZ   

The entire staff from front desk to the line was attentive and helpful, to me as the pilot, but also for my passengers. Special thanks for Cassidy, Taylor and Len. This will be my permanent Phoenix base.

Christopher Frederick    KPHX - Phoenix, AZ   

Nothing better, five star service always. I appreciate the excellent service at the front desk and the prompt lift to the terminal to airline back to ATL. Thank you, Cutter!

Don Roycraft    KPHX - Phoenix, AZ   

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