We are pleased that our customers go out of their way to share their visit experience to our Cutter locations. We are proud to share this testimonials with you.
Always the best! Wonderful service, as usual, from this excellent FBO. Been here many times and never disappointed.
My typical longer flights include an exhaustive search to fund an airport with an open restaurant for passengers, including a rest stop and fuel. I was not disappointed with DVT and Cutter. There were a lot of students in the pattern -- maybe the IFR flight plan made it easier to "cut in" and out with prompt landing clearance and maybe 5 minutes wait to take off (hint: land on the south runway for quick access to Cutter). I echo all the sentiments of earlier posters: quick rock star parking with experienced line guys and a spotless windshield. Plus the restaurant was better than average with quick service -- and about 100 steps from Cutter. Thanks Cutter and DVT!
Customer Service Manager Mike Quintero really knows how to assemble and lead a solid and professional team. Mike, as well as Corinne behind the counter, and Roger and Max on the line were excellent hosts offering plenty of help and every request. My business was in Scottsdale, but five minutes west on the 101 over to Cutter at DVT is worth it!
We got up early this morning to beat the convective development, and wanted a quick turn to make the most of the morning hours. Cutter delivered: the line guy was out with wands before we got there, and gave my mom a lift to the facility in the golf cart; the fuel lady topped us off promptly, and the rest of the staff were courteous and attentive. The airport itself is very busy with flight training activity; we burned a few minutes just waiting to cross the south runway. But the ATCT folks were patient and friendly, too.
Great staff excellent service. Arranged a rental car and had it waiting on the ramp. We'll be back.
As always excellent service at Cutter DVT. In roughly 50 visits to Cutter PHX and DVT I've yet to have a bad experience. Top notch and reasonable fees. Thanks!
Mollie and Cassidy-Rae are great to work with. The Air Charter Advisors arrange flights on a weekly basis to and from Deer Valley and use Cutter for the FBO needs. We appreciate their top notch customer service and will continue to use you!
Cutter at DVT is doing a great job of serving the need of the customer. They have recently closed their maintenance shop and are definitely concentrating on FBO services. They were very accommodating with fuel services, refreshments, baggage handling, fees, etc. It is great to have this treatment in the Phoenix/Scottsdale area where other FBOs are quite expensive with no additional services.
I recently stopped at KDVT for a fuel & food stop. I had a vacuum pump failure and ended up spending the night. The folks at Cutter were top notch. They found a new pump and drove 40 miles to pick it up. It was installed within one business day. The management and staff could not have been more helpful in everything from the aircraft repair to the rental car and hotel arrangements. We very much appreciated their service. We will certainly be back when we are passing through the Phoenix area.
I don't usually take the time to write reviews for FBO's but Cutter at DVT has been great. My company issues fleet credit cards without employee names on them and when a hotel would not take it once, Mollie at Cutter went well above and beyond, taking time to call several hotels in the area trying to get me situated for the night. My next time in, I called ahead to Mollie and told her I was going to be parked on the city ramp. They were very helpful in fueling me on a ramp that was not theirs as well as getting a rental car lined up for me on short notice. She even took a photo for me and my proud parents out by the airplane after giving us a ride out to the plane (which was not parked on their ramp). Most FBO's are good; Cutter (Go Mollie!) is exceptional.
My flying partner and I fly Angel Flight Missions. We spent the day at Cutter. We agreed that this is the nicest place we have ever visited. The people are what make it great. Thanks for great service.
Everyone at Cutter provided incredible service from the moment we landed. I would highly recommend Cutter and am looking forward returning soon.
Friendly service. No extra charges even for gpu
Wow! Every employee we dealt with in the office and on the ramp were absolutely outstanding!! Big smiles, can do attitude, gracious manner, and went out of their way to cater to our every need. In 7, 000 hours of flying over 40 years, this is the best FBO service we've ever received. GREAT JOB TEAM!
One of the best FBO's ever. Line folk were on the ramp with cold water and a cart to take us to the building. Tara in the front office is amazing, friendly and very efficient. Would not think of ever going anywhere else in the Phoenix area for service.
Arrived late at night. Car ready. All went smoothly. Departed the next day after excellent service. First time in all my traveling years, I left my luggage in the trunk of the rental car. Received a call from Tara at Cutter checking that the luggage was mine and she Fed-Ex'ed it the very next day! I'm sure she did it on her own time too. Great service!! My choice in the Phoenix area.
It was awesome to observe and experience a truly professional organization during these years Super Bowl in Phoenix. The Deer Valley Cutter team handled the increased traffic and nuances of a slot time event like it is something they do every week. As a regular customer to Cutter DVT, however, I was not surprised. Tara and her staff are truly the best of any FBO that we experience from fuel (Jet A) prices to line assistance to truly exceptional customer service and hospitality. It is a great culture at Cutter.
From Carl the lineman to Mollie at the desk, service here was exceptional. The rental car was waiting before we had the engine shut down. Carl helped unload luggage. Mollie arranged for hangar and plane wash while we were there. Typical excellent Cutter service. Bye bye SDL. Hello Cutter at DVT.
My visit to Cutter DVT during Thanksgiving was exceptional. You folks took care of all my needs with no wasted effort or complications. I really appreciate a predictable and professional FBO with people who know how to take care of the customer's needs.
I have never had a bad experience here, but I would like to thank three guys who always seem to be the first to help me out. Jeff, Kyle and Max. These guys are quick with my bags, fuel if needed and get me on my way. Thanks for your hard work.