We are pleased that our customers go out of their way to share their visit experience to our Cutter locations. We are proud to share this testimonials with you.
I fly in and out of Deer Valley weekly. Cutter is fantastic and makes the weekly experience enjoyable. Their staff is outstanding, customer service impeccable, professionalism is as good as it gets. I highly recommend them. Thank you Molly, Cassidy Rae, Carl and John and many others for taking great care of me.
I have never had a bad experience here, but I would like to thank three guys who always seem to be the first to help me out. Jeff, Kyle and Max. These guys are quick with my bags, fuel if needed and get me on my way. Thanks for your hard work.
Arrived late at night. Car ready. All went smoothly. Departed the next day after excellent service. First time in all my traveling years, I left my luggage in the trunk of the rental car. Received a call from Tara at Cutter checking that the luggage was mine and she Fed-Ex'ed it the very next day! I'm sure she did it on her own time too. Great service!! My choice in the Phoenix area.
Went to DVT for breakfast. Cutter crew directed us into parking in front of their facility. Brought out the carpet, put chocks under the wheels and took care of us. When we departed our friends 180 wouldn't start. Cutter line service agent provided a jump-start and would not charge him. Great service delivered with a smile.
I used to visit Cutter, as a corporate pilot, in a G-V, and before that a G-IV, Our treatment was always excellent. Our recent visit was no different in our Beech Debonair. Parking, rental car and service was just like we were in a jet. The people are terrific especially Tara, Janey, Max and the others there. Great job, Thanks to all of you.
Add one more to the many great reviews on Cutter Deer Valley. I flew in there yesterday (8/15). There is a heat wave in Phoenix right now so it was about 100 when I landed at 10AM. The follow me car was ready as was my rental, which was brought up right by the plane with the a/c running. The ground crew got us squared away and helped us put the cover on the plane. Of course they also had cold water. Elapsed time from shut down to driving off the tarmac was about 9 minutes. I had originally tried to book my car through Hertz. Don't even bother, they tried to charge me through Monday even through I was only trying to stay through Sunday. I eventually did what I should have done and just called Cutter directly. Took about 1 minute to make the car reservation over the phone. They fill out most of the paperwork for you on the rental, so minimal hassle/delay. Departure experience today was exactly the same. DVT and Cutter are my new go to operations in Phoenix!
Mollie and Cassidy-Rae are great to work with. The Air Charter Advisors arrange flights on a weekly basis to and from Deer Valley and use Cutter for the FBO needs. We appreciate their top notch customer service and will continue to use you!
My flying partner and I fly Angel Flight Missions. We spent the day at Cutter. We agreed that this is the nicest place we have ever visited. The people are what make it great. Thanks for great service.
Excellent overnight at Cutter last week! Great service, everything requested was arranged, helpful CSR and line staff. My goto FBO for Phoenix.
Friendly service. No extra charges even for gpu
My visit to Cutter DVT during Thanksgiving was exceptional. You folks took care of all my needs with no wasted effort or complications. I really appreciate a predictable and professional FBO with people who know how to take care of the customer's needs.
Flew into KDVT on Nov 21st 2015. Read on AirNav that Cutter is the place to go, so I did. I rented a Hertz car online (via AirNav) as well. On the morning of the flight I got a call from Hertz asking for arrival time and tail number. Once landed Tower pointed me to the Cutter ramp. The ramp guy showed me where to park, and not 30 seconds later my rental car was already parked in front of the airplane, amazing service! The guys tied down the plane (and later towed it into the hangar), helped with the suitcase, just a great experience all over. Ramp fees were waived with fuel which was a very good price, the people at the counter were super nice. Cutter deserves all the good things that are said about them here, thanks guys!
We got up early this morning to beat the convective development, and wanted a quick turn to make the most of the morning hours. Cutter delivered: the line guy was out with wands before we got there, and gave my mom a lift to the facility in the golf cart; the fuel lady topped us off promptly, and the rest of the staff were courteous and attentive. The airport itself is very busy with flight training activity; we burned a few minutes just waiting to cross the south runway. But the ATCT folks were patient and friendly, too.
I love this airport. Very friendly FBO, easy to access from the North. Thanks Tara and Mollie (?). Made the kids feel at home while I preflighted. Even some helpful hints on how to remove the cactus spines that my curious 8 year discovered. We'll be back.
As always excellent service at Cutter DVT. In roughly 50 visits to Cutter PHX and DVT I've yet to have a bad experience. Top notch and reasonable fees. Thanks!
Cutter Aviation continually provides superior quality and consistent great service! Besides the great deals on JET-A, the helpful staff and Beautiful CSR'S make the decision to stop at cutter, while visiting the Phoenix area a no brainer!
Once again Cutter provided an invaluable rest stop on our way across the country. Being the last stop before home, their friendly service and response to the needs of our little family were very appreciated. We wanted half an hour of rest with some pie and ice cream, so they pointed us out the door to the nearby restaurant on the field. Even in 100+ degree heat it was a tolerable walk. The plane was ready to go when we returned. There is a LOT of flight training at the airport, so keep your head on a swivel as you approach.
Wow! Every employee we dealt with in the office and on the ramp were absolutely outstanding!! Big smiles, can do attitude, gracious manner, and went out of their way to cater to our every need. In 7, 000 hours of flying over 40 years, this is the best FBO service we've ever received. GREAT JOB TEAM!
Always the best! Wonderful service, as usual, from this excellent FBO. Been here many times and never disappointed.
Everyone at Cutter provided incredible service from the moment we landed. I would highly recommend Cutter and am looking forward returning soon.