Excellent Service! I've been to FBOs that were attractive and service was good. Cutter in Colorado Springs is different particularly when you get to deal with front desk staff like Pauline. Welcoming, like I just came back from a long trip and all is well. Certainly a very friendly, efficient and thorough handling of customer service. Thanks to whoever hired her. She's a keeper and so is Cutter Aviation everywhere I have been to their facilities. Thanks.

The staff and line guys provided one of the best FBO experiences I've ever had. We had to leave our minivan in COS for a month. I called Cutter who said it'd be no problem leaving it there. On July 1st, we flew in from southern Mississippi to drop my wife off to pick up the van. The line crew was waiting to park our plane (a 4 place homebuilt) and we were handed cold bottled water on the ramp. They were attentive to every need, quick to assist with baggage, etc. The line guy went as far as cleaning the windshield and checking the tire air pressure... on our minivan! To the general manager, let those guys know it "really" does make a difference and to keep up the great service. We'll be back for sure.

I’d like to make sure that your manager knows what a great group of guys that y’all have working here. Even in a RV-8, I’m treated like a king.

Cutter is a busy little FBO but they treat everyone like royalty, whether you're flying a spamcan, an experimental, a corporate twin or a VLJ. They had our rental car ready when we arrived, helped with unloading & tiedown, gave us restaurant recommendations that were spot on. When we left two days later, we arrived to find our plane fueled and ready and they gave us a plate of fresh homemade brownies to take with us! Very reasonable rates, too. Thanks so much, guys! We'll be back!

Cant say enough good things about the service at Cutter Aviation in Colorado Springs. I highly recommend them.

We just returned from a family vacation in the Springs area and had a great time - COS is a super nice place to fly into.

We had the pleasure of visiting your COS facility yesterday. We were were meeting pilot, Paul Qualls, who was transporting a very special dog from Raton, NM to Colorado Springs, CO as a volunteer with Pilots N Paws. Paul's transport, Callahan, was on his way to Freedom Service Dogs in Englewood, CO where he will learn to become a service dog. Freedom Service Dogs rescues dogs from shelters in the region and trains them to have a new job and become an invaluable friend tou our clients - at absolutely no cost to the client. Many of our clients are veterans, active-duty military and children who require a specially trained companion.

I was meeting Mr. Qualls to complete the transport. As a volunteer, I have the humble task of sourcing, evaluating and helping transport these dogs for the future life; either at Freedom or through the Prison Trained K-9 Companion Program. In many cases I have my two children with me and we have never been treated better than we were yesterday. The crew at your facility were welcoming, appropriately inquisitive and gave us the VIP treatment. Eddy even gave us a ride in the pilot's van to the tarmac so my children could watch Mr. Qualls land with his daughter, Melia and Callahan in the back. My 6 year old son mentally devoured everything Eddy said and is still talking about the experience. We were so very impressed that they treated us with so much kindness and were truly interested in making our visit a pleasant one while performing our worthwhile task.

Please forward our thanks to your crew there for making our time at your facility a bright spot in our day.

Sending only good wishes,

Decent fuel prices for a big airport like this and good service to match. Got us a great rate at the Radisson down the street with "The Airplane Restaurant" attached.

I have been into Cutter at COS twice in the last week and both times they have been excellent. Very friendly and helpful staff including arranging for return of the rental car I rented from the terminal. They are one of the best FBOs I have visited!

Landed at COS just before a big rainstorm on my way to Oshkosh. The crew at Cutter treated me like royalty, rolling my RV-6 into the hangar to protect it from the rain. When my buddy arrived a couple of hours later in his RV-8 he got treated great too. Paul, and all the Cutter crew, really knows the meaning of customer service. We did not spend a lot of money with Cutter that day, but we sure got treated like we were paying the light bill! Thank you for the help. See you next year.

Wow! This was *WAY* the heck better than the other FBO at COS (the one that requested AirNav not collect or publish user comments; I'm pretty sure there's a reason for that). At Cutter, it was all about me. Eddie and Jesse took care of my plane/fuel/rental car, and they've got a sense of humor. Why didn't I stop here last time?