We are pleased that our customers go out of their way to share their visit experience to our Cutter locations. We are proud to share this testimonials with you.
Flew in on 8/2/15, expecting to rest overnight and fly to ASE the next day; WX did not cooperate, so I left the plane at COS and drove. EVERYONE at Cutter provided top-notch service and was just plain friendly. This may be the best-run FBO I have ever visited.
Flew in to Cutter at KCOS June 6 for the weekend to attend a friend's wedding at the Broadmoor Hotel. Met immediately at Cutter by line personal to marshal me in and provide help. I had emailed ahead and all my requests were acknowledged by staff including hangar space for the aircraft given severe weather moving into the area for the weekend. Lineman had my fuel request in hand but suggested the plane be fueled on Sunday to take advantage of weekend fuel discount of $0.25/gal. Plane was pulled to hangar at a very reasonable $35.00/night. Next stop was at front desk where exceptional service was provided by staff there. Broadmoor shuttle operates out of main terminal and staff provided transport from Cutter to the terminal. Severe weather hit before our reaching the Hotel so all help in securing inside storage and prompt delivery of the plane to safe harbor was much appreciated. Thanks again Cutter for the excellent service!!!
Exceptional service! Flew in last week in our Meridian and were greeted on the ramp by an extraordinarily helpful and friendly lineman. Rental car was ready and quickly pulled up to the a/c on the ramp. We have previously visited this FBO and will continue to make Cutter our first choice in COS and elsewhere. Thanks Guys!
It was just a quick stop in KCOS on 3/19/15 and service was excellent. We had an issue with our lav and both line personnel (can't remember their names) were spot on. They had the cart out right away, provided me with the necessary equipment and solved the problem. After that, they hustled and retrieved the fuel truck and were quick in providing fuel, so we could have some time to grab a quick lunch. CSR service was excellent inside as well. Nice to be greeted by smiling faces and helpful service. Thanks!
If you're flying into COS, go to Cutter. The best customer service we've seen yet. The folks on the line helped us unpack the airplanes and pack up the rental car. Bill at the desk is a true customer service professional and went above and beyond when we had a snafu with our rental car. He made multiple phone calls to get things situated...And it wasn't even a car rented through Cutter. The whole process was repeated when we departed on Sunday morning--they helped unload the rental car, undid the tiedowns, etc. All the staff at Cutter COS are true professionals and Cutter should be proud of the folks they have at this location--we won't even consider parking anywhere else when we go back. Thanks again guys!
We visited over Memorial weekend. Great service and friendly staff. Rental car was ready when we landed. They provided brownies and cardboard planes to my kids. We will definitely return to Cutter. Nice Job!
Had another great experience at Cutter, after diverting here due to WX. They went out of their way to get us set up with a hotel and rental car, and the line staff took great care of the airplane as well. Fair prices for an airport of this category, too. One of my favorite FBO's.
All I can say is these folks will have my business every time I land at COS. They have to be the happiest employees I have ever met. Must be the Altitude as they always have a smile and cannot do enough for you.
The BEST FBO. Great Service because it is staffed by GREAT people...
Flew in for USAFA reunion. Cutter was EXCELLENT. Arranged Hertz rental, had it at the aircraft upon arrival. At least 2 line personnel there to help on arr/dept. CSR were very nice. Fuel price was fair...$5.81, especially for a larger airport. All of the above for an 182T! No ramp fee and they even had tie downs for the Skylane. Highly recommend.