We are pleased that our customers go out of their way to share their visit experience to our Cutter locations. We are proud to share this testimonials with you.
Cutter is simply the best FBO I have ever had the privilege to visit. Everyone is totally customer oriented -- and I arrived in an RV7! Before leaving, I needed 4 gallons of 100LL. I got service with a smile and a big thanks. RV7s, SR22s, and Citations all receive the same, royal treatment. I would make a detour to stop at Cutter. Thanks!!
I've never been treated as well as I was this weekend at Cutter Aviation. Flew in on Sat., departed on Sun. They took good care of my plane (RV-6) and made me feel like a Gulfstream pilot. Their fuel prices were great, too! You can bet I'll be using Cutter whenever I'm in COS or any of their other locations. Thank you Cutter!
Received excellent service on 10/15. When I arrived, my rental car was planeside 2 minutes after shutdown. Staff was very helpful and service oriented. I'll be back.
Wow! This was *WAY* the heck better than the other FBO at COS (the one that requested AirNav not collect or publish user comments; I'm pretty sure there's a reason for that). At Cutter, it was all about me. Eddie and Jesse took care of my plane/fuel/rental car, and they've got a sense of humor. Why didn't I stop here last time?
I transported an Angel Flight passenger to COS from ABQ and found the service at Cutter to be outstanding. Two linemen met my passenger and me at shut down. The guys were very helpful in unloading the passenger and her wheelchair, they escorted her to the FBO and assisted her in meeting her ground transportation. Cutter provided exactly what I needed on this trip.
I needed some night landings to stay current and so I decided to take my wife to KCOS for a $100 burger last week. We had been to Cutter in KABQ and the service was top notch, so we decided to give them a try in KCOS. We left Denver with full tanks and only took 5 gals of avgas once we got there, but you wouldn't have been able to tell by their level of service. They still let us use the beautiful crew car for free, sent us on with water and brownies and even mailed a thank you note to my home. Absolutely love the service and will always choose Cutter first wherever I go!
Fantastic customer service. Moved here from another FBO on field and was pleasantly surprised. Getting things done "yesterday" is no problem here. Very good safety and well trained line personnel. These guys are great!
Exceptional FBO. Met at the plane with my rental car. Very helpful staff. Inexpensive hangars. I'll be back!
We had the pleasure of visiting your COS facility yesterday. We were were meeting pilot, Paul Qualls, who was transporting a very special dog from Raton, NM to Colorado Springs, CO as a volunteer with Pilots N Paws. Paul's transport, Callahan, was on his way to Freedom Service Dogs in Englewood, CO where he will learn to become a service dog. Freedom Service Dogs rescues dogs from shelters in the region and trains them to have a new job and become an invaluable friend tou our clients - at absolutely no cost to the client. Many of our clients are veterans, active-duty military and children who require a specially trained companion.
I was meeting Mr. Qualls to complete the transport. As a volunteer, I have the humble task of sourcing, evaluating and helping transport these dogs for the future life; either at Freedom or through the Prison Trained K-9 Companion Program. In many cases I have my two children with me and we have never been treated better than we were yesterday. The crew at your facility were welcoming, appropriately inquisitive and gave us the VIP treatment. Eddy even gave us a ride in the pilot's van to the tarmac so my children could watch Mr. Qualls land with his daughter, Melia and Callahan in the back. My 6 year old son mentally devoured everything Eddy said and is still talking about the experience. We were so very impressed that they treated us with so much kindness and were truly interested in making our visit a pleasant one while performing our worthwhile task.
Please forward our thanks to your crew there for making our time at your facility a bright spot in our day.
Sending only good wishes,
It was just a quick stop in KCOS on 3/19/15 and service was excellent. We had an issue with our lav and both line personnel (can't remember their names) were spot on. They had the cart out right away, provided me with the necessary equipment and solved the problem. After that, they hustled and retrieved the fuel truck and were quick in providing fuel, so we could have some time to grab a quick lunch. CSR service was excellent inside as well. Nice to be greeted by smiling faces and helpful service. Thanks!