My first experience with Cutter at COS...And it was outstanding. I have traveled all over the USA in our Mooney and have experienced the entire spectrum of FBO service levels: Cutter is at the top. I have been to other Cutter locations and it is consistently outstanding. Halie at the front desk coordinated our rental car to be waiting for us when we arrived, pulled up planeside...With carpet laid by our plane's footstep. The linemen were waiting for me as I entered the ramp and had others manning the fuel truck ready to fuel before I unstrapped from my seat! Then when fueling completed, per my request--manually pushed me into their hangar for our stay. Reasonable hangar rate, with a discount for fuel top-off. When I was ready to depart early as they opened, they dropped everything to assist me in my departure. That's what I look for in an FBO!! Great job, Cutter.... I won't stay at any other FBO when there is a Cutter on field.

Flew into KCOS end of June and had a good experience with the folks at Cutter. They were kind enough to drive me to the main terminal to get rental car (should have booked through them, it would have been waiting). They also picked me up on our way out after I dropped off the car at the main rental return area. A little confusion on the refueling day (it was hot so didn't want to refuel on arrival since we would be loosing gas to expansion). But they quickly got it done and were very nice about waiving an extra night of tie-down for the inconvenience. The fresh brownies were a special bonus!

The staff and line guys provided one of the best FBO experiences I've ever had. We had to leave our minivan in COS for a month. I called Cutter who said it'd be no problem leaving it there. On July 1st, we flew in from southern Mississippi to drop my wife off to pick up the van. The line crew was waiting to park our plane (a 4 place homebuilt) and we were handed cold bottled water on the ramp. They were attentive to every need, quick to assist with baggage, etc. The line guy went as far as cleaning the windshield and checking the tire air pressure... on our minivan! To the general manager, let those guys know it "really" does make a difference and to keep up the great service. We'll be back for sure.