These folks are AMAZING! The facility isn't impressive, but the customer service certainly is. We asked for a nearby non-chain lunch recommendation, and they sent us to the Airplane Restaurant... As we parked, a Cutter van pulled up, and the driver popped out of the car to give us a discount coupon he forgot to give us at the counter. Over the top! One of the linemen also took the care to call me directly to clarify our fueling order, which I really appreciated.

Another huge thumbs UP for Cutter in Colorado Springs. We arrived in my Bonanza and they quickly directed us to parking and pulled the rental car around. Left it running to warm up while they escorted my family inside. They helped me unload the plane and then my family returned with a tray of brownies and stuffed animals for the kids. They then fueled the airplane the next day, because they have a fuel discount on the weekend. On our departure they had my airplane in a heated hangar and let me load and preflight the airplane in the warm hangar. Then towed us out for departure - oh yeah we got another tray of brownies too. All of the staff is top notch, super friendly and super helpful. I wish every FBO was like Cutter in COS!

I always plan my cross countries to include a RON at COS if possible and I have found Cutter to be a first class operation. It was dark with low ceilings, wind and icing. The tower people were great, both in getting us on the ground, and in guiding us to Cutter. This is not an easy airport to navigate in the dark if you are not very familiar. Cutter guide vehicle was waiting at the taxiway (a real help considering their location. They had my wife and our luggage in the van and a hangar spot ready for us by the time the prop stopped. The line guys were well informed of the recent Piper gear service bulletin issues and were right on top of the requirements necessary. Made us a reservation at the local Holiday Inn, which has a very nice sports bar type restaurant. Plane was pulled, fueled and ready as requested. Always a good experience here.

Flew into COS in a 421 on 8-24-11. Great service, rental car on the ramp, great fuel price. Loaded passengers to leave the next day and I had a dead starter. I asked Cutter if they could recommend a mechanic on the field and they referred me to Alan Spencer with Pro Av. He rushed right over and confirmed the starter was dead. I was ready to accept that we were stranded until a new one could arrive the next day. Alan called his other shop and they happened to have a starter in stock. One of his guys jumped in a 172 and flew it over while he pulled the old one. We ended up with only a two-hour delay, the bill was more than fair, and my passengers were thrilled. Thanks Alan, you saved the day!!!!