I came to Colorado Springs to assist with the Waldo Canyon fire. We were in a Cessna 337P to work as air attack on the fire. I am here to tell you that the service at Cutter Aviation is the best that I have had any place in the USA. When we came we were met and treated like we flew in some kinda fancy jet! Cold water, lemonade, crew cars, rental cars, brownies, smiles, quick and helpful service and attention are a big part of what is so neat at this FBO. If that is not enough I was unable to find a motel to stay at when we arrived and the Counter found us a room in a city with 35,000 people displaced from their homes! I had given up looking. Cutter saved me from sleeping on the cold hard ground in a sleeping bag at a fire camp! The employees are all one in a million that care about the business even more that themselves, the quality of service at this FBO is exceeded by none. THANK YOU.

Response from Jessica Rowden, General Manager, Cutter Aviation

It was a pleasure and an honor to be able to assist you and all of the air attack crews here in KCOS. We always strive to make each customer's experience amazing, but you guys will hold a special place in our hearts forever. Thank YOU for working so hard to help save our city and surrounding areas from this devastating fire. I feel like we couldn't have done enough to let you know how very much we appreciate you and all that you do!

These folks are AMAZING! The facility isn't impressive, but the customer service certainly is. We asked for a nearby non-chain lunch recommendation, and they sent us to the Airplane Restaurant... As we parked, a Cutter van pulled up, and the driver popped out of the car to give us a discount coupon he forgot to give us at the counter. Over the top! One of the linemen also took the care to call me directly to clarify our fueling order, which I really appreciated.

Cutter is a busy little FBO but they treat everyone like royalty, whether you're flying a spamcan, an experimental, a corporate twin or a VLJ. They had our rental car ready when we arrived, helped with unloading & tiedown, gave us restaurant recommendations that were spot on. When we left two days later, we arrived to find our plane fueled and ready and they gave us a plate of fresh homemade brownies to take with us! Very reasonable rates, too. Thanks so much, guys! We'll be back!