We are pleased that our customers go out of their way to share their visit experience to our Cutter locations. We are proud to share this testimonials with you.

I actually registered for AirNav just to comment on how great the service I received from Cutter Aviation, and Janine in specific, was. A certain standard of service is expected in this industry and Janine exceeded this standard by going above and beyond her role as a CSR to help us with a special request. 100LL fuel was a bit high given some of the competition in the area, but the airport was easy to get in and out of and everyone from the ATC to the line guys and Janine at the desk was friendly and made the experience enjoyable. Thanks again Janine for your help!!

Zach Lincolnhol    Dallas, TX   

We arrived about 6pm and were greeted with a friendly Hello and quickly offered a nice cold water. Everyone was very friendly, professional and took care of all of our needs/wants. We flew in on a Friday to depart late Saturday. The airport was very busy with LOTS of arrivals on Saturday morning, which I don't think is very common but there was a big college football game that day (that's why we were there) and lots of planes were coming in at the last minute for the game. Customer Service Rep, Janine Smith was working the counter all morning by herself. It was like watching an air traffic controller work the radios, she had planes coming in, customer requests, fuel orders and many more things going on. Not only did she manage everything very smoothly but she still maintained a professional attitude and greeted everyone in person or on the phone with a friendly smile and great customer service. If you’re traveling to the Dallas area, you need to stop here.

Kal Skadberg    Dallas, TX   

The folks at Cutter were very friendly and helpful. They helped coordinate the pickup of our nephews for their first ever ride in a light aircraft, providing a comfortable and friendly place for them to wait for us. Janine went out of her way to make sure that they knew when our plane was landing and let the boys sit outside so they could watch our plane land. Janine also helped me straighten out some problems with my Hertz car rental.

Greg Duepner    Dallas, TX   

Cutter really took care of my daughter when we landed on a hot bumpy day. She was airsick and they got her inside and resting. They got some ice for her head. They had a lot going on that day but went out of their way to care for her!

Gary Gonzalez    Dallas, TX   

Excellent service. Janine did everything possible to make us feel welcome even though our trip was short.

R Quinn    Dallas, TX   

Outstanding service! Very professional appearance, attitudes and service for my routine stop. Got stuck with a hot engine and they were very accommodating and even loaned me a car so I could eat while I waited for the engine to cool. I will make them one of my regular cross-country refuel stops. Thanks again!

S Fry    Dallas, TX   

This FBO has great service! Kind and very courteous to us. They treat every customer with respect no mater what you fly in with. Laura went out of her way to make sure we had what we needed. Overall the staff was very professional and courteous to us. Can't say enough about the service. They are on my list of stops when I pass through.

Andrew Fischrup    Dallas, TX   

Great service and friendly staff. Janine was especially helpful processing the paperwork as we prepared for departure.

Roy Carpenter    Dallas, TX   

Needed an oil filter on a Saturday at lunch and Calvin Martin stopped eating his lunch and went into the shop and got me one. I know his lunch was cold when he got back to it, but I haven't been anywhere else with that type of service for just a filter. This is the second time I have been there and it won't be the last.

Bob Caruth    Dallas, TX   

Great service. Line guys knew how to treat our guests. Janine got us a loaner car for lunch, ice, waters, etc. She couldn't do enough to make us feel welcomed. I look forward to coming back.

Adam Norwitch    Dallas, TX   
We would love to hear from you. Please share how was your experience with Cutter Aviation. Your comments help us to improve our services.

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