We are pleased that our customers go out of their way to share their visit experience to our Cutter locations. We are proud to share this testimonials with you.
Flying Cessna 182 and treated great. Hanger at a good cost to keep plane out of Texas storms. Great people helpful and pleasant. Rental car ready to go when we arrived.
Called ahead to set up rental car and hangar for long weekend. Rental was on ramp ready when we arrived. Awesome service all around will definitely return!
A wonderful FBO. Needed to off load some weight, given high density altitudes on our cross country from MA to CA. Janine Smith and Calvin Martin offered to ship my stuff to me and it all arrived within several days of my arrival in CA. I was thoroughly impressed with the customer service offered. If ever in the area again, I definitely will stop at KTKI. Highly recommended.
Excellent FBO. Very friendly and helpful throughout the day. I got stuck here due to weather at 22:00, and they loaned me a car for the night and helped set up a hotel. Couldn't have been a better experience.
Great service. Line guys knew how to treat our guests. Janine got us a loaner car for lunch, ice, waters, etc. She couldn't do enough to make us feel welcomed. I look forward to coming back.
We arrived about 6pm and were greeted with a friendly Hello and quickly offered a nice cold water. Everyone was very friendly, professional and took care of all of our needs/wants. We flew in on a Friday to depart late Saturday. The airport was very busy with LOTS of arrivals on Saturday morning, which I don't think is very common but there was a big college football game that day (that's why we were there) and lots of planes were coming in at the last minute for the game. Customer Service Rep, Janine Smith was working the counter all morning by herself. It was like watching an air traffic controller work the radios, she had planes coming in, customer requests, fuel orders and many more things going on. Not only did she manage everything very smoothly but she still maintained a professional attitude and greeted everyone in person or on the phone with a friendly smile and great customer service. If you’re traveling to the Dallas area, you need to stop here.
Stopped in a couple weeks ago in my aged, Cessna 182 and was received like royalty. Wonderful experience, and they waived fees with fuel purchase. Very early next morning we got a cheerful greeting and more red carpet treatment. Janine & associates are exceptional at customer service.
Visited from 9/3-9/6. Other than the Enterprise rental car, everything else was fine. They offer a 75-cent discount on 100LL on weekends. Tie down is $12 - one night waived with fuel. They have a nice facility, good popcorn, and friendly staff.
$0.70 discount on 100LL on the weekends. Great service as always. Hangar available for my Mooney for $25/night when storms were in the area and pulled out and ready to go when my flight plan was filed the next day. Thanks guys!
Very prompt and attentive service provided by the staff, and especially by Janine -- great transportation air-side and land-side, aircraft spotting (manually, when the towbar didn't fit my oversized tailwheel), water, snacks, restaurant recommendations, rental car and hotel arrangements. Great stop.