We are pleased that our customers go out of their way to share their visit experience to our Cutter locations. We are proud to share this testimonials with you.

This is a neat and convenient airport for Dallas. I usually fly into ADS but had to deviate to TKI as ADS was closed a week ago. While at TXK I faxed a request into Cutter Aviation at TKI and was pleasantly surprised by the excellent facilities and outstanding service at Cutter Aviation - the rental car was waiting, and Janine made arrangements for us like we were family! Really made us feel welcome, with a great smile and wonderful humorous attitude! She got us a rental car, a hotel room with an upgrade, and special departure service the next morning at 05:30 am. She deserves high praise, and a raise! And the fuel is over a dollar less at TKI than at ADS! I will certainly return to Cutter (and Janine)!

Godehard Oepen    Dallas, TX   

Great service and overall experience at Cutter earlier this week. Jimmy met us when we landed with the rental car and helped with baggage. Everything happened exactly as it was supposed to - no surprises. Our second time at Cutter in McKinney - we'll be back!

Walter Berger    Dallas, TX   

Very prompt and attentive service provided by the staff, and especially by Janine -- great transportation air-side and land-side, aircraft spotting (manually, when the towbar didn't fit my oversized tailwheel), water, snacks, restaurant recommendations, rental car and hotel arrangements. Great stop.

Richard Perry    Dallas, TX   

Needed an oil filter on a Saturday at lunch and Calvin Martin stopped eating his lunch and went into the shop and got me one. I know his lunch was cold when he got back to it, but I haven't been anywhere else with that type of service for just a filter. This is the second time I have been there and it won't be the last.

Bob Caruth    Dallas, TX   

Excellent FBO. Very friendly and helpful throughout the day. I got stuck here due to weather at 22:00, and they loaned me a car for the night and helped set up a hotel. Couldn't have been a better experience.

Bill Carpenter    Dallas, TX   

Very positive experience. I called same day for rental car, and it was ready. Line person came out to do tie downs and ride to terminal. Michelle King was very friendly and helpful on arrival. Just before departure, fuel order was called in, all set on arrival. Janine Smith was very helpful on departure, and insisted that I take some cold water for my trip back to Michigan. I will stop again.

Jim Muenzer    Dallas, TX   

We arrived about 6pm and were greeted with a friendly Hello and quickly offered a nice cold water. Everyone was very friendly, professional and took care of all of our needs/wants. We flew in on a Friday to depart late Saturday. The airport was very busy with LOTS of arrivals on Saturday morning, which I don't think is very common but there was a big college football game that day (that's why we were there) and lots of planes were coming in at the last minute for the game. Customer Service Rep, Janine Smith was working the counter all morning by herself. It was like watching an air traffic controller work the radios, she had planes coming in, customer requests, fuel orders and many more things going on. Not only did she manage everything very smoothly but she still maintained a professional attitude and greeted everyone in person or on the phone with a friendly smile and great customer service. If you’re traveling to the Dallas area, you need to stop here.

Kal Skadberg    Dallas, TX   

Great service and friendly staff. Janine was especially helpful processing the paperwork as we prepared for departure.

Roy Carpenter    Dallas, TX   

Wonderful FBO. Friendly courteous staff. For the first time ever, I got out of my airplane and walked 5 feet past my wing tip to get into my courtesy car which had the engine running. Made me feel like a rock star. Way to go Cutter!

Richard Jackson    Dallas, TX   

A wonderful FBO. Needed to off load some weight, given high density altitudes on our cross country from MA to CA. Janine Smith and Calvin Martin offered to ship my stuff to me and it all arrived within several days of my arrival in CA. I was thoroughly impressed with the customer service offered. If ever in the area again, I definitely will stop at KTKI. Highly recommended.

Alan M. Sugar    Dallas, TX   
We would love to hear from you. Please share how was your experience with Cutter Aviation. Your comments help us to improve our services.

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