We are pleased that our customers go out of their way to share their visit experience to our Cutter locations. We are proud to share this testimonials with you.

We arrived about 6pm and were greeted with a friendly Hello and quickly offered a nice cold water. Everyone was very friendly, professional and took care of all of our needs/wants. We flew in on a Friday to depart late Saturday. The airport was very busy with LOTS of arrivals on Saturday morning, which I don't think is very common but there was a big college football game that day (that's why we were there) and lots of planes were coming in at the last minute for the game. Customer Service Rep, Janine Smith was working the counter all morning by herself. It was like watching an air traffic controller work the radios, she had planes coming in, customer requests, fuel orders and many more things going on. Not only did she manage everything very smoothly but she still maintained a professional attitude and greeted everyone in person or on the phone with a friendly smile and great customer service. If you’re traveling to the Dallas area, you need to stop here.

Kal Skadberg    Dallas, TX   

Flying Cessna 182 and treated great. Hanger at a good cost to keep plane out of Texas storms. Great people helpful and pleasant. Rental car ready to go when we arrived.

Gerald Holt    Dallas, TX   

This FBO has great service! Kind and very courteous to us. They treat every customer with respect no mater what you fly in with. Laura went out of her way to make sure we had what we needed. Overall the staff was very professional and courteous to us. Can't say enough about the service. They are on my list of stops when I pass through.

Andrew Fischrup    Dallas, TX   

Wonderful FBO. Friendly courteous staff. For the first time ever, I got out of my airplane and walked 5 feet past my wing tip to get into my courtesy car which had the engine running. Made me feel like a rock star. Way to go Cutter!

Richard Jackson    Dallas, TX   

Very positive experience. I called same day for rental car, and it was ready. Line person came out to do tie downs and ride to terminal. Michelle King was very friendly and helpful on arrival. Just before departure, fuel order was called in, all set on arrival. Janine Smith was very helpful on departure, and insisted that I take some cold water for my trip back to Michigan. I will stop again.

Jim Muenzer    Dallas, TX   

Very prompt and attentive service provided by the staff, and especially by Janine -- great transportation air-side and land-side, aircraft spotting (manually, when the towbar didn't fit my oversized tailwheel), water, snacks, restaurant recommendations, rental car and hotel arrangements. Great stop.

Richard Perry    Dallas, TX   

I have flown into TKI 4-5 times now and love stopping at Cutter. Line services were always available, rental car was always pulled up to the plane for the passenger, and while I waited in the lobby the staff was extremely friendly and always gave me a courtesy car and recommendation for food. They have nice computers, wi-fi, a lunchroom with vending machines, nice bathrooms, and a good "hangout" lounge for hours of mindless television watching. Will continue to use them while in McKinney.

Luke Watters    Dallas, TX   

Very nice service from Cutter. My Hertz rental car was brought directly to our (50+ year old) plane. The office and line service folks were friendly and helpful. I knew Cutter's avgas would be expensive, but a $.75/gal weekend discount brought it into the range of nearby airports. I'll certainly land at TKI again.

Fred Stadler    Dallas, TX   

Arrived at Cutter to watch the NDSU Bison win another football championship and was treated to some of the best service ever. Arrived in a 310 and our rental car was pulled up to plane as the props stopped turning. Line guys grab bags before I could and I was going down the road within 15 minutes of touchdown, never had service like that. Highly recommend.

Bob Cavanagh    Dallas, TX   

A wonderful FBO. Needed to off load some weight, given high density altitudes on our cross country from MA to CA. Janine Smith and Calvin Martin offered to ship my stuff to me and it all arrived within several days of my arrival in CA. I was thoroughly impressed with the customer service offered. If ever in the area again, I definitely will stop at KTKI. Highly recommended.

Alan M. Sugar    Dallas, TX   
We would love to hear from you. Please share how was your experience with Cutter Aviation. Your comments help us to improve our services.

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