We are pleased that our customers go out of their way to share their visit experience to our Cutter locations. We are proud to share this testimonials with you.
Excellent service. Janine did everything possible to make us feel welcome even though our trip was short.
Excellent FBO. Very friendly and helpful throughout the day. I got stuck here due to weather at 22:00, and they loaned me a car for the night and helped set up a hotel. Couldn't have been a better experience.
Visited from 9/3-9/6. Other than the Enterprise rental car, everything else was fine. They offer a 75-cent discount on 100LL on weekends. Tie down is $12 - one night waived with fuel. They have a nice facility, good popcorn, and friendly staff.
Needed an oil filter on a Saturday at lunch and Calvin Martin stopped eating his lunch and went into the shop and got me one. I know his lunch was cold when he got back to it, but I haven't been anywhere else with that type of service for just a filter. This is the second time I have been there and it won't be the last.
Thanks for the great service! They even give a $0.75/gal discount on Saturday/Sunday fuel and waived the overnight ramp fee. Great stop for a weekend trip to Dallas!
I have flown into TKI 4-5 times now and love stopping at Cutter. Line services were always available, rental car was always pulled up to the plane for the passenger, and while I waited in the lobby the staff was extremely friendly and always gave me a courtesy car and recommendation for food. They have nice computers, wi-fi, a lunchroom with vending machines, nice bathrooms, and a good "hangout" lounge for hours of mindless television watching. Will continue to use them while in McKinney.
Flying Cessna 182 and treated great. Hanger at a good cost to keep plane out of Texas storms. Great people helpful and pleasant. Rental car ready to go when we arrived.
During my three visits to TKI, the Cutter FBO and all of the employees, at the line and office, went out of their way to make my stay pain free. Thank you for all the help and TLC. I will always come back.
Great service. Line guys knew how to treat our guests. Janine got us a loaner car for lunch, ice, waters, etc. She couldn't do enough to make us feel welcomed. I look forward to coming back.
A wonderful FBO. Needed to off load some weight, given high density altitudes on our cross country from MA to CA. Janine Smith and Calvin Martin offered to ship my stuff to me and it all arrived within several days of my arrival in CA. I was thoroughly impressed with the customer service offered. If ever in the area again, I definitely will stop at KTKI. Highly recommended.