We are pleased that our customers go out of their way to share their visit experience to our Cutter locations. We are proud to share this testimonials with you.
Made an inflight decision to divert here. Despite my unexpected arrival I received the same great service I've received in the past. The plane was refueled before I even stepped inside the building. They found me a hotel room at a really good rate and shuttled me over. My AOPA membership resulted in a fuel discount and the first night's fees were waived.
Flew into ABQ on a DA-40 for an overnight layover with my wife and dog. Staff at Cutter were awesome! Had treats and water for the pooch, gave us a ride to the hotel and picked us up in the morning. Plane was already pulled up, fueled and even had the red carpet laid out. Treated us first class, even though we came in a light single. Will definitely be back!
Diverted here due to weather. Was able to arrange for a rental car on short notice and it was waiting for us when we finally arrived. They arranged for a hotel for us when we returned with the rental car the night before our departure and shuttled us to and from the hotel.
Arrived at 9 p.M. June 24. Met by line personnel promptly, receptionist found hotel despite major athletic event in city, gave ride there and back next morning. Aircraft hangared because of strong winds (38g50) and brought out as scheduled. Needed hydraulic fluid and mechanic obliged without charge. Cutter is not cheap but there is no better service anywhere.
Thanks for taking such good care of us regulars (Lifeguard 10 from KROW). We fly in several times per week and really appreciate the quality service.
My hat is off to Jim a CSR at Cutter. I decided to stop overnight in ABQ for weather due to weather concerns, He recommended to me a hotel, got a room for me at the Cutter rate, and drove me to the hotel. He said that either he or another CSR would pick me up in the morning and I can get back on my way home. These people are real class. Cutter has my unqualified endorsement.
I'm writing to thank you for the outstanding service we received upon our arrival at Cutter Albuquerque on June 30, 2015. Our rental car from Hertz was brought to the plane and stocked with cold bottles of water. The passenger transition from plane to car was quick and efficient. We had been traveling in the heat of the middle of the day and the rental car A/C was on high and the chilled water was much appreciated. Everyone worked together to make my passengers happy. It made me look better for having chosen your FBO.
From the front desk, line crew and management Cutter Aviation rolled out the red carpet for our 5 day stay. The best customer service and support we've experienced in a very long time. Thank you Cutter Aviation!
Cutter ABQ is my favorite FBO. Whenever I go to ABQ I know it will be painless and welcoming. From pulling you right up to the door. Having the car brought out to the plane and all of the other little things, they make it always pleasant to visit. Not to mention 100LL is reasonably priced.
My experience with Cutter at KABQ has been consistently excellent. I stopped last week in my Bonanza going from California to Oklahoma, and stopped again coming back. Everyone was friendly and helpful from the counter staff to line staff. They give a 25-cent discount on fuel prices with an AOPA card and waived all fees, including overnight fee, because of my fuel purchase. Super friendly, helpful and easy to deal with. Give Cutter a try.