I'm Forest Finch, Crewchief/Mechanic on UH-60 878. We are out of Lakehurst, NJ.
The reason I'm sending you this e-mail is to express our gratitude for the FANTASTIC support you gave us during our recent stay with you. I have traveled a lot in my career, and have NEVER, and I do mean NEVER, experienced F.B.O. that was good as yours! Your crew was more than helpful! Anything we would even ask for was provided immediately! What a pleasant experience

Arrived mid day in my Bonanza BE36. Was meet by staff and marshaled into a parking spot in from of the entrance door. They brought a baggage cart and water. I took on 40 gallons (a bit high priced at $6.14) but no other charges (with 20 gallons or more). Got a ride to a hotel right away in a nice cool van. Next morning the plane was waiting right out front ready to go. Very pleased. Will use next

Stopped through Cutter with a Piper Pacer on an overnight, but ended up staying for two days because of starting problems. Everyone was very helpful in getting great hotel rates and rides to and from the Best Western (also very nice) and eventually the airline terminal for the way out.

My experience at Cutter ABQ last week was great. The day before arriving I clicked on the Cutter website link on AirNav and was offered a web chat with a service advisor. They quickly arranged everything for our stay, including rental car and a nice discount at the Hotel Andaluz (great boutique hotel downtown!). When we arrived late on Wednesday, they brought the car right up to the Cirrus and gave us directions to the hotel. The next day, the

Thank you for the great service yesterday at ABQ and helping us make our Angel Flight mission from SDL to ABQ, a success and a pleasant experience... You folks are the best!!

Stopped for night 11/19/15. Met by follow-me truck. 2 line guys offered to help with bags. CSRs offered help with hotel reservation and courtesy transportation. Aircraft fueled and up front ready to go on time next morning. Thank you, Grant, Elizabeth, Kerrie who made everything about this stop first class. We'll be back.