To the team at Cutter Aviation,

My wife and I just wanted to take a moment to let you know how thankful we are to your amazing team of people. Everyone we had the pleasure of meeting, from the security team to the line workers, was quick with a smile and a warm greeting - even at 5:00 am! As a professional aviator, it means so much when I encounter a team of people whose passion for those they serve is shown with such warmth and kindness. The more places I fly, the more I realize that it truly is rare.

When my wife and I suffered the vandalism of our vehicle and theft of our property during this year’s Albuquerque International Balloon Fiesta, your team did not hesitate to help us turn a negative experience into an opportunity for something good. Getting to interact with your team each day was truly one of the bright spots of our trip. Not to mention the fact that your generosity allowed us to enjoy the event, knowing we would not need to worry about any further incidents. If there is anything we can do for your team to show our thanks when we are in Albuquerque again, please do to hesitate to ask.

We cannot thank you enough.

I'm Forest Finch, Crewchief/Mechanic on UH-60 878. We are out of Lakehurst, NJ.
The reason I'm sending you this e-mail is to express our gratitude for the FANTASTIC support you gave us during our recent stay with you. I have traveled a lot in my career, and have NEVER, and I do mean NEVER, experienced F.B.O. that was good as yours! Your crew was more than helpful! Anything we would even ask for was provided immediately! What a pleasant experience you made it for us! I can't thank you enough for your service. And would 100% recommend that we do it again !! Special shout out to Rick, Dave, Jeff, Chaves, Melissa, and Promise! Just wish I could've voted in the best F.B.O. thingy that is going on. I truly think you guys have something special going on! Keep up the good work, and many thanks again.

Enroute from KCGZ to KEPM we had emergency landing at KABQ due to an extremely strong odor of fuel in the cabin. I cannot say enough good things about the way the emergency was handled by ATC, the staff at Cutter, airport fire department and airport operations manager. They were extremely helpful, courteous & professional. Everyone went beyond what was expected to help us out. The aircraft was cleaned up, repaired and in 2 hours we were on our way to KEPM. Kudos to ATC, the entire staff at Cutter, KABQ fire & the KABQ operations manager.

Jessi and her team at ABQ are outstanding. Jessi (the GM) took personal care of me when I diverted to ABQ with a small electrical problem. She made sure I was able to get the services I needed and made sure I knew all the costs upfront. They found me a hotel with a discounted rate and were very professional and attentive. The fact that I was in a single-engine piston did not matter. They provided first-rate service! Definitely, recommended!