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Testimonials

We are pleased that our customers go out of their way to share their visit experience to our Cutter locations. We are proud to share these testimonials with you.

Even though it was only a Cherokee they were servicing, the service was excellent. We parked up front, they towed it away, and when we came back in the morning, they had pulled it back up front for us and had it ready to roll! Extremely good service, couldn't have been better...

R.J.    KABQ - Albuquerque, NM   

To say that Cutter is a step above is not even close to enough praise. I lead a Customer Experience (CX) team at a large software mfg., and will be using my Cutter experience as a great aspirational example. Always above and beyond, always caring about you and your family, and I only fly a prop plane. It makes you WANT to do business with them whenever possible. Reasonable prices are great (and they have those), top-notch customer experience is

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Robert Morris    KABQ - Albuquerque, NM   
Robert Morris    KABQ - Albuquerque, NM   

To say that Cutter is a step above is not even close to enough praise. I lead a Customer Experience (CX) team at a large software mfg., and will be using my Cutter experience as a great aspirational example. Always above and beyond, always caring about you and your family, and I only fly a prop plane. It makes you WANT to do business with them whenever possible. Reasonable prices are great (and they have those), top-notch customer experience is why I keep coming back. Well done.

Always a 'best of' fuel stop for our needs. Great service from entire staff. Rental car brought to us plane-side for luggage and pax access. Thanks. CAA contract fuel here for turbine ships as ours. Merlin N307PA thanks entire cast here.

Kent Magnuson    KABQ - Albuquerque, NM   

We went in and Ashlee and Shelby were quick to assist. Very Professional. Chaves was very nice as well and helped with luggage. Will be back in the near future! Love Cutter ABQ!

Mario Castillanos    KABQ - Albuquerque, NM   

Arrived mid day in my Bonanza BE36. Was meet by staff and marshaled into a parking spot in from of the entrance door. They brought a baggage cart and water. I took on 40 gallons (a bit high priced at $6.14) but no other charges (with 20 gallons or more). Got a ride to a hotel right away in a nice cool van. Next morning the plane was waiting right out front ready to go. Very pleased. Will use next

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Carl L. Hopkins    KABQ - Albuquerque, NM   
Carl L. Hopkins    KABQ - Albuquerque, NM   

Arrived mid day in my Bonanza BE36. Was meet by staff and marshaled into a parking spot in from of the entrance door. They brought a baggage cart and water. I took on 40 gallons (a bit high priced at $6.14) but no other charges (with 20 gallons or more). Got a ride to a hotel right away in a nice cool van. Next morning the plane was waiting right out front ready to go. Very pleased. Will use next time.

So I flew into Cutter in my more-than-humble 1947 Ercoupe and parked next to a Lear. Yikes! But you know what? The staff treated me like a king! They literally brought out the red carpet (but then didn't know where to put it because Ercoupes don't have obvious doors if you've never seen one before). It was a hot day, and my teenage son appreciated being handed a bottle of cold water right off the bat. The linemen--and linewoman--were helpful

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William Dubois    KABQ - Albuquerque, NM   
William Dubois    KABQ - Albuquerque, NM   

So I flew into Cutter in my more-than-humble 1947 Ercoupe and parked next to a Lear. Yikes! But you know what? The staff treated me like a king! They literally brought out the red carpet (but then didn't know where to put it because Ercoupes don't have obvious doors if you've never seen one before). It was a hot day, and my teenage son appreciated being handed a bottle of cold water right off the bat. The linemen--and linewoman--were helpful and friendly, as was the front desk staff both in the evening and the following morning. It didn't faze anyone that I only needed a few gallons of gas, and they found hangar space for me for the night, including locating a cord for my pre-heater. The next morning my plane was on the line and ready for me right at the requested time. The facilities are very good, with every thing you could want, with fast Internet and comfy chairs; but I found it was the Cutter people who really made the difference. They were extraordinary.

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