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Testimonials

We are pleased that our customers go out of their way to share their visit experience to our Cutter locations. We are proud to share these testimonials with you.

Hi, there! It was so nice to meet you during our meeting (with my husband, Brent Poindexter) to set up a home for our Mooney! He brought it over from Phoenix on Sunday evening and I was there waiting for him. I just gotta say, we are both extremely impressed by the consistency of the excellent customer service there! Whatever you are doing, keep doing it! SO many businesses could take some cues from Cutter in ABQ.

Charlene Smith    KABQ - Albuquerque, NM   

So I flew into Cutter in my more-than-humble 1947 Ercoupe and parked next to a Lear. Yikes! But you know what? The staff treated me like a king! They literally brought out the red carpet (but then didn't know where to put it because Ercoupes don't have obvious doors if you've never seen one before). It was a hot day, and my teenage son appreciated being handed a bottle of cold water right off the bat. The linemen--and linewoman--were helpful

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William Dubois    KABQ - Albuquerque, NM   
William Dubois    KABQ - Albuquerque, NM   

So I flew into Cutter in my more-than-humble 1947 Ercoupe and parked next to a Lear. Yikes! But you know what? The staff treated me like a king! They literally brought out the red carpet (but then didn't know where to put it because Ercoupes don't have obvious doors if you've never seen one before). It was a hot day, and my teenage son appreciated being handed a bottle of cold water right off the bat. The linemen--and linewoman--were helpful and friendly, as was the front desk staff both in the evening and the following morning. It didn't faze anyone that I only needed a few gallons of gas, and they found hangar space for me for the night, including locating a cord for my pre-heater. The next morning my plane was on the line and ready for me right at the requested time. The facilities are very good, with every thing you could want, with fast Internet and comfy chairs; but I found it was the Cutter people who really made the difference. They were extraordinary.

The personnel at this FBO are great! Promise was so helpful to me with advance planning from Canada. When we arrived at the FBO, Alexandra was talented at multi-tasking, and Promise and Melissa were so friendly and professional. Both on the ramp and inside, we were so impressed with Kerrie - she obviously sets the bar for customer service very high here - and she leads by shining example. The line crew guys are some of the most helpful, friendly

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Larry & Norma Armes    KABQ - Albuquerque, NM   
Larry & Norma Armes    KABQ - Albuquerque, NM   

The personnel at this FBO are great! Promise was so helpful to me with advance planning from Canada. When we arrived at the FBO, Alexandra was talented at multi-tasking, and Promise and Melissa were so friendly and professional. Both on the ramp and inside, we were so impressed with Kerrie - she obviously sets the bar for customer service very high here - and she leads by shining example. The line crew guys are some of the most helpful, friendly and professional that we have encountered. Thanks Cutter and we can't wait to fly back to your KABQ location.

Arrived here in a Mooney for a quick turn fuel stop. We were met immediately by smiling faces and a can-do attitude. Excellent customer service and a great facility in general. I will definitely be back to this FBO. Thanks!

David Lincoln    KABQ - Albuquerque, NM   

I'm writing to thank you for the outstanding service we received upon our arrival at Cutter Albuquerque on June 30, 2015. Our rental car from Hertz was brought to the plane and stocked with cold bottles of water. The passenger transition from plane to car was quick and efficient. We had been traveling in the heat of the middle of the day and the rental car A/C was on high and the chilled water was much appreciated. Everyone worked together

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Russell Gervase    KABQ - Albuquerque, NM   
Russell Gervase    KABQ - Albuquerque, NM   

I'm writing to thank you for the outstanding service we received upon our arrival at Cutter Albuquerque on June 30, 2015. Our rental car from Hertz was brought to the plane and stocked with cold bottles of water. The passenger transition from plane to car was quick and efficient. We had been traveling in the heat of the middle of the day and the rental car A/C was on high and the chilled water was much appreciated. Everyone worked together to make my passengers happy. It made me look better for having chosen your FBO.

I flew into KABQ last week in a light twin, stayed a couple nights, and had first class service from all. Jessi and Crew are always some of the best in the business. If you stop in KABQ, stop at Cutter!

David L. Couch    KABQ - Albuquerque, NM   

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