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Testimonials

We are pleased that our customers go out of their way to share their visit experience to our Cutter locations. We are proud to share these testimonials with you.

The personnel at this FBO are great! Promise was so helpful to me with advance planning from Canada. When we arrived at the FBO, Alexandra was talented at multi-tasking, and Promise and Melissa were so friendly and professional. Both on the ramp and inside, we were so impressed with Kerrie - she obviously sets the bar for customer service very high here - and she leads by shining example. The line crew guys are some of the most helpful, friendly

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Larry & Norma Armes    KABQ - Albuquerque, NM   
Larry & Norma Armes    KABQ - Albuquerque, NM   

The personnel at this FBO are great! Promise was so helpful to me with advance planning from Canada. When we arrived at the FBO, Alexandra was talented at multi-tasking, and Promise and Melissa were so friendly and professional. Both on the ramp and inside, we were so impressed with Kerrie - she obviously sets the bar for customer service very high here - and she leads by shining example. The line crew guys are some of the most helpful, friendly and professional that we have encountered. Thanks Cutter and we can't wait to fly back to your KABQ location.

Cutter definitely sets a high standard for FBO services. Been about a year since we were here last, but it was like returning home. Jeff parked, greeted & helped with luggage. Promise arranged hangar, hotel & transportation almost before we could down the bottle of water they provided. Next morning plane was out and fueled on time & Kerrie helped with luggage and marshaling us out. Nice people here. I was particularly impressed at how courteous all the staff were,

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Robert McMeekin    KABQ - Albuquerque, NM   
Robert McMeekin    KABQ - Albuquerque, NM   

Cutter definitely sets a high standard for FBO services. Been about a year since we were here last, but it was like returning home. Jeff parked, greeted & helped with luggage. Promise arranged hangar, hotel & transportation almost before we could down the bottle of water they provided. Next morning plane was out and fueled on time & Kerrie helped with luggage and marshaling us out. Nice people here. I was particularly impressed at how courteous all the staff were, even when dealing with a couple crews that must not have had a good day. Thank you!

Flew through last week on a round trip to Arizona. Rolling in a piston single - stopped at Cutter KABQ both ways. Wife likes to bring the pooch on the longer trips. Karrie at Cutter was awesome! Literally brought out the red carpet, water and treats for the dog. Counter staff is super nice; linemen are super fast! Not our first time here, and certainly won't be the last. Thanks Cutter, you're still our favorite FBO!

Tom Newman    KABQ - Albuquerque, NM   

Cutter ABQ is my favorite FBO. Whenever I go to ABQ I know it will painless and welcoming. From pulling you right up to the door. Having the car brought out to the plane and all of the other little things, they make it always pleasant to visit. Not to mention 100LL is reasonably priced.

Brock Benjamin    KABQ - Albuquerque, NM   

I'm Forest Finch, Crewchief/Mechanic on UH-60 878. We are out of Lakehurst, NJ.
The reason I'm sending you this e-mail is to express our gratitude for the FANTASTIC support you gave us during our recent stay with you. I have traveled a lot in my career, and have NEVER, and I do mean NEVER, experienced F.B.O. that was good as yours! Your crew was more than helpful! Anything we would even ask for was provided immediately! What a pleasant experience

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Forest Finch    KABQ - Albuquerque, NM   
Forest Finch    KABQ - Albuquerque, NM   

I'm Forest Finch, Crewchief/Mechanic on UH-60 878. We are out of Lakehurst, NJ.
The reason I'm sending you this e-mail is to express our gratitude for the FANTASTIC support you gave us during our recent stay with you. I have traveled a lot in my career, and have NEVER, and I do mean NEVER, experienced F.B.O. that was good as yours! Your crew was more than helpful! Anything we would even ask for was provided immediately! What a pleasant experience you made it for us! I can't thank you enough for your service. And would 100% recommend that we do it again !! Special shout out to Rick, Dave, Jeff, Chaves, Melissa, and Promise! Just wish I could've voted in the best F.B.O. thingy that is going on. I truly think you guys have something special going on! Keep up the good work, and many thanks again.

To say that Cutter is a step above is not even close to enough praise. I lead a Customer Experience (CX) team at a large software mfg., and will be using my Cutter experience as a great aspirational example. Always above and beyond, always caring about you and your family, and I only fly a prop plane. It makes you WANT to do business with them whenever possible. Reasonable prices are great (and they have those), top-notch customer experience is

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Robert Morris    KABQ - Albuquerque, NM   
Robert Morris    KABQ - Albuquerque, NM   

To say that Cutter is a step above is not even close to enough praise. I lead a Customer Experience (CX) team at a large software mfg., and will be using my Cutter experience as a great aspirational example. Always above and beyond, always caring about you and your family, and I only fly a prop plane. It makes you WANT to do business with them whenever possible. Reasonable prices are great (and they have those), top-notch customer experience is why I keep coming back. Well done.

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