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Testimonials

We are pleased that our customers go out of their way to share their visit experience to our Cutter locations. We are proud to share this testimonials with you.

From the moment service manager JD Phillips personally answered the phone call from a frustrated, stressed pilot whose Beechcraft Sierra had left him stranded overnight in Addison, I knew I was dealing with a business and staff holding the highest ideals of service, integrity, and professionalism accompanied by an "old school" work ethic and pride in their craft. As my Sierra was recovered from another FBO and serviced alongside far more expensive (and likely profitable) King Air and Pilatus aircraft,

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Ryan Soria    KADS - Addison, TX   
Ryan Soria    KADS - Addison, TX   

From the moment service manager JD Phillips personally answered the phone call from a frustrated, stressed pilot whose Beechcraft Sierra had left him stranded overnight in Addison, I knew I was dealing with a business and staff holding the highest ideals of service, integrity, and professionalism accompanied by an "old school" work ethic and pride in their craft. As my Sierra was recovered from another FBO and serviced alongside far more expensive (and likely profitable) King Air and Pilatus aircraft, never once did I feel like I was any less of a priority or that my presence was any bother to the friendly, knowledgeable mechanics of Cutter Aviation.

JD Phillips himself took the time to offer valuable insights and perspectives on maintenance and repair specifically relevant to my aircraft, and in no time the Sierra was fully operational and I was embarking on my return flight home to Springdale, AR.

It is a refreshing experience to find such an emphasis on customer service and courtesy - especially for what I felt was an exceptionally reasonable price. I would not hesitate to ever visit Cutter Aviation in the future, and would enthusiastically encourage any pilot or owner to strongly consider Cutter Aviation for any aircraft service or maintenance needs.

This is the fifth time we have taken our C-182 to PHX and Cutter Aviation. We get fewer inbound delays when we come in on a flight plan than VFR un-announced, but the controllers are great and the folks at Cutter do a five star job. Hotel rates through Cutter keep us coming back.

Glenn Reynolds    KPHX - Phoenix, AZ   

Arrived at Cutter to watch the NDSU Bison win another football championship and was treated to some of the best service ever. Arrived in a 310 and our rental car was pulled up to plane as the props stopped turning. Line guys grab bags before I could and I was going down the road within 15 minutes of touchdown, never had service like that. Highly recommend.

Bob Cavanagh    Dallas, TX   

Flew in to KDVT to pick up a new puppy. Our Bonanza was parked right in front of the door, the rental car was brought out to the plane, and the Linemen helped us get everything into the car. On departure, had a [electric] propeller problem and Vohn and Ana went out of their way to get us the help we needed so I (an A&P myself) could fix the problem and get us on our way. Appreciate the professionalism,

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Robert Ohrenberg    KDVT - Deer Valley, AZ   
Robert Ohrenberg    KDVT - Deer Valley, AZ   

Flew in to KDVT to pick up a new puppy. Our Bonanza was parked right in front of the door, the rental car was brought out to the plane, and the Linemen helped us get everything into the car. On departure, had a [electric] propeller problem and Vohn and Ana went out of their way to get us the help we needed so I (an A&P myself) could fix the problem and get us on our way. Appreciate the professionalism, friendliness, and the help. This will be our FBO of choice on future trips (son and daughter in law live in Scottsdale).

I landed here on a cross-country between California and New York. I really enjoyed this FBO. They plugged my plane in as it was freezing outside and helped me get out first thing in the morning. They also helped me find a nice place to spend the night despite the COVID issues. Awesome place!

Katherine Kramer    KPRC - Prescott, AZ   

Called ahead to set up rental car and hangar for long weekend. Rental was on ramp ready when we arrived. Awesome service all around will definitely return!

Brian Meyers    Dallas, TX   

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