We got up early this morning to beat the convective development, and wanted a quick turn to make the most of the morning hours. Cutter delivered: the line guy was out with wands before we got there, and gave my mom a lift to the facility in the golf cart; the fuel lady topped us off promptly, and the rest of the staff were courteous and attentive. The airport itself is very busy with flight training activity; we burned a few minutes just waiting to cross the south runway. But the ATCT folks were patient and friendly, too.

To say that Cutter is a step above is not even close to enough praise. I lead a Customer Experience (CX) team at a large software mfg., and will be using my Cutter experience as a great aspirational example. Always above and beyond, always caring about you and your family, and I only fly a prop plane. It makes you WANT to do business with them whenever possible. Reasonable prices are great (and they have those), top-notch customer experience is why I keep coming back. Well done.

Another huge thumbs UP for Cutter in Colorado Springs. We arrived in my Bonanza and they quickly directed us to parking and pulled the rental car around. Left it running to warm up while they escorted my family inside. They helped me unload the plane and then my family returned with a tray of brownies and stuffed animals for the kids. They then fueled the airplane the next day, because they have a fuel discount on the weekend. On our departure they had my airplane in a heated hangar and let me load and preflight the airplane in the warm hangar. Then towed us out for departure - oh yeah we got another tray of brownies too. All of the staff is top notch, super friendly and super helpful. I wish every FBO was like Cutter in COS!

Once again Cutter provided an invaluable rest stop on our way across the country. Being the last stop before home, their friendly service and response to the needs of our little family were very appreciated. We wanted half an hour of rest with some pie and ice cream, so they pointed us out the door to the nearby restaurant on the field. Even in 100+ degree heat it was a tolerable walk. The plane was ready to go when we returned. There is a LOT of flight training at the airport, so keep your head on a swivel as you approach.