After regularly flying into Cutter for at least the past 15 years, I figure I owe them a review. Cutter is about as good as it gets. Their overnight fees have been minimally increased over the years, but it's still only $25 per night for my twin. I consider that a bargain for a major Class B airport -- especially for the luxury facilities and phenomenal service. They give this exceptional service all hours of the day and night. From top to bottom, they are a class act.

Literally the best FBO ever! I have been a corporate pilot for 15 years, so I have been to many many FBOs. I've been coming to Cutter almost weekly for over a year now, and they are 100% consistently awesome. Some examples: Never once have they messed up a fuel order, pull time, transportation for passengers or myself. Once, a passenger knocked off a static wick, and without even asking or charging they just fixed it. My personal car was getting pretty dirty... So they washed it, free of charge. Seriously. Everyone from the CSRs, to the line guys, and the GM are truly amazing. They are the best and to top it all off, their fuel prices are some of the lowest I've ever seen. I really can't say enough nice things about this wonderful FBO!

I had never flown into Sky Harbor (usually going to Scottsdale). My conference was only 4 miles from Sky Harbor so I thought I'd take a chance on the "Big Airport" hassles and higher costs. Although the fuel is more expense than most Phoenix area airports, it's still less than Scottsdale. I used Cutter's courtesy shuttle to and from my hotel and saved on renting a car. Everyone at Cutter was fantastically nice and helpful. The controllers were also friendly and helpful. A final note. When I got home I realized I had been charged a $75/day ramp fee (with the first day waived). I called them today and they immediately recognized the mistake (I have a Mirage and they charged me the Meridian rate). They refunded the difference to my credit card. First class service all around. I'll certainly use Cutter the next time I'm in Phoenix.

From the line guys to the desk staff - nothing but top notch performance. They treated my wife and I like we were their best customers and our C-172 like a Gulfstream. Welcome truck was waiting as we came in, fuel and a windshield wash as requested, and very clean/modern facilities. Alex and Megan gave us rides to & from our hotel, which is greatly appreciated. These two fine ladies deliver Class A customer service with a smile. How does Cutter hire and retain such gems? I am sure other FBOs would love to know their secret. ATC - Even in our little Cessna, the approach and tower controllers welcomed us in. Nothing scary about this airport as long as your communication skills are sharp.