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Testimonials

We are pleased that our customers go out of their way to share their visit experience to our Cutter locations. We are proud to share these testimonials with you.

We were met at the airplane with our rental cars upon arrival. Hotels were arranged as requested. Line service was great. Friendly and helpful. Always great service.

Troy Butcher    KPHX - Phoenix, AZ   

Fantastic service. I was met by a Follow Me van as soon as I taxied onto their ramp. The line staff had transferred my luggage to the van to take me to the passenger terminal before I had even gotten out of the airplane. I was at my gate 20 minutes after landing. Everyone smiled and thanked me for my business. Gulfstream service for a guy in a Cirrus! I'll definitely be back!

Keith Ruskin    KPHX - Phoenix, AZ   

The entire staff from front desk to the line was attentive and helpful, to me as the pilot, but also for my passengers. Special thanks for Cassidy, Taylor and Len. This will be my permanent Phoenix base.

Christopher Frederick    KPHX - Phoenix, AZ   

I had never flown into Sky Harbor (usually going to Scottsdale). My conference was only 4 miles from Sky Harbor so I thought I'd take a chance on the "Big Airport" hassles and higher costs. Although the fuel is more expense than most Phoenix area airports, it's still less than Scottsdale. I used Cutter's courtesy shuttle to and from my hotel and saved on renting a car. Everyone at Cutter was fantastically nice and helpful. The controllers were also friendly

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Jim Pulju    KPHX - Phoenix, AZ   
Jim Pulju    KPHX - Phoenix, AZ   

I had never flown into Sky Harbor (usually going to Scottsdale). My conference was only 4 miles from Sky Harbor so I thought I'd take a chance on the "Big Airport" hassles and higher costs. Although the fuel is more expense than most Phoenix area airports, it's still less than Scottsdale. I used Cutter's courtesy shuttle to and from my hotel and saved on renting a car. Everyone at Cutter was fantastically nice and helpful. The controllers were also friendly and helpful. A final note. When I got home I realized I had been charged a $75/day ramp fee (with the first day waived). I called them today and they immediately recognized the mistake (I have a Mirage and they charged me the Meridian rate). They refunded the difference to my credit card. First class service all around. I'll certainly use Cutter the next time I'm in Phoenix.

Another positive Cutter experience. Parked overnight and the only charge for a light piston single aircraft was for the 14 gallons of fuel I purchased. They also gave me a ride to and from my motel. One of my passengers in the morning was suffering from breakfast food poisoning and the people behind the front counter gave him some sick sacks just in case.

Louis Glenn    KPHX - Phoenix, AZ   

Had such a nice experience the first time that I came back a week or so later. Rented a car at Cutter (Enterprise I think) and they were fantastic. The linemen drove the car right out to our airplane (Cessna 180), signed the paperwork there and we were on our way in minutes. Great customer service! Upon return we dropped off the keys at the front desk, paid for our $25 worth of 100LL (to avoid the ramp fee), and

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Paul Brown    KPHX - Phoenix, AZ   
Paul Brown    KPHX - Phoenix, AZ   

Had such a nice experience the first time that I came back a week or so later. Rented a car at Cutter (Enterprise I think) and they were fantastic. The linemen drove the car right out to our airplane (Cessna 180), signed the paperwork there and we were on our way in minutes. Great customer service! Upon return we dropped off the keys at the front desk, paid for our $25 worth of 100LL (to avoid the ramp fee), and were on our way. Be advised there's a City of Phoenix landing fee that Cutter cannot waive. I can't recall the exact amount but it was 5 or 10 bucks tops. NOTE - if you're going to fly into PHX VFR you NEED to have the Terminal Chart. The controllers will send you to many of the points referenced on that chart - they're also in your Garmin GPS but you have to have the identifiers from the Terminal Chart to find them (you can pronounce the identifiers). Also pay attention to the transitions over PHX. You'll likely be asked to use one of them direct to a downwind/base.

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