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Testimonials

We are pleased that our customers go out of their way to share their visit experience to our Cutter locations. We are proud to share these testimonials with you.

Kevin is a wonderful example of what the perfect maintenance experience should be. Wonderful communication, billing completely as expected, wonderful feedback on work performed, volunteered to help assure our problem was resolved moving forward... just an absolutely wonderful experience. Thank you for being a beacon of hope in the maintenance industry!!! Night and day difference here at Cutter Denver.

Jeremy Heimbach    KAPA - Denver, CO   

Please change nothing ... Kevin made our experience beyond any expectations we had hoped for. This aircraft was our first ( a pc12). So our first experience came with a bit of trepidation. Until we met Kevin. Every detail was communicated effectively and clearly. I came from a corporate background, where customer service is everything. I managed 1200 employees, and almost 1.5b in sales. And we spent millions on customer service training. Not sure how Kevin was trained, but whatever

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John Milazzo    KAPA - Denver, CO   
John Milazzo    KAPA - Denver, CO   

Please change nothing ... Kevin made our experience beyond any expectations we had hoped for. This aircraft was our first ( a pc12). So our first experience came with a bit of trepidation. Until we met Kevin. Every detail was communicated effectively and clearly. I came from a corporate background, where customer service is everything. I managed 1200 employees, and almost 1.5b in sales. And we spent millions on customer service training. Not sure how Kevin was trained, but whatever it was... keep using it. He gets an 11 in my book!

Thank you for your assistance in getting our aircraft fixed. The expert troubleshooting by Carl coupled with Ryan’s ability to get the needed relays to Cutter Aviation at Centennial Airport resulted in an incredibly fast turn around for our aircraft. Of course, the expert maintenance support at Cutter from Mark who did the work and the rest of Kevin’s team who ensured the paperwork was completed correctly and the aircraft returned to service! The end result was we were in

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Greg Lund    KAPA - Denver, CO   
Greg Lund    KAPA - Denver, CO   

Thank you for your assistance in getting our aircraft fixed. The expert troubleshooting by Carl coupled with Ryan’s ability to get the needed relays to Cutter Aviation at Centennial Airport resulted in an incredibly fast turn around for our aircraft. Of course, the expert maintenance support at Cutter from Mark who did the work and the rest of Kevin’s team who ensured the paperwork was completed correctly and the aircraft returned to service! The end result was we were in the air by 5:00pm headed into the search area. We will attempt another search today, weather permitting and again tomorrow as the weather improves. Thanks again for your help!

Molly Perry and Kevin Fenske were both exceptionally helpful and easy to work with. They took time to answer questions and walk us through the process. Great staff!

Erin Heringer    KAPA - Denver, CO   

Kevin and his team are the model for all Pilatus Service centers to follow. I fly 1500 extra miles to choose his team for their thorough, courteous, and passionate work

Travis Brown    KAPA - Denver, CO   

This is the best service I have ever received in my 15 years in aviation. Kevin does an amazing job communicating status of aircraft and any issues. I received pictures many times during the process. Plane looked new when I picked it up. Thanks for the great team in APA.

Benjamin Dorman    KAPA - Denver, CO   

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