Kevin and his team are the model for all Pilatus Service centers to follow. I fly 1500 extra miles to choose his team for their thorough, courteous, and passionate work

Please change nothing ... Kevin made our experience beyond any expectations we had hoped for. This aircraft was our first ( a pc12). So our first experience came with a bit of trepidation. Until we met Kevin. Every detail was communicated effectively and clearly. I came from a corporate background, where customer service is everything. I managed 1200 employees, and almost 1.5b in sales. And we spent millions on customer service training. Not sure how Kevin was trained, but whatever

Steven Barrios, Kevin, Molly, and the whole team at APA went above and beyond. Thanks!

Nothing comes to mind at the current time. Overall project went very smooth, communication was daily or as required, labor and component pricing was fair. During regular shop visits and unexpected drop-ins, the technical staff was active and working on our aircraft, visual shop aesthetics was as expected from a client's perspective (clean and well organized). Excellent job to the Cutter APA Team. Thank you!

They did a good job all around I was kept up to date and informed of any issues. The shop and Kevin I think did a great job.

This is the best service I have ever received in my 15 years in aviation. Kevin does an amazing job communicating status of aircraft and any issues. I received pictures many times during the process. Plane looked new when I picked it up. Thanks for the great team in APA.