I'm Forest Finch, Crewchief/Mechanic on UH-60 878. We are out of Lakehurst, NJ.
The reason I'm sending you this e-mail is to express our gratitude for the FANTASTIC support you gave us during our recent stay with you. I have traveled a lot in my career, and have NEVER, and I do mean NEVER, experienced F.B.O. that was good as yours! Your crew was more than helpful! Anything we would even ask for was provided immediately! What a pleasant experience you made it for us! I can't thank you enough for your service. And would 100% recommend that we do it again !! Special shout out to Rick, Dave, Jeff, Chaves, Melissa, and Promise! Just wish I could've voted in the best F.B.O. thingy that is going on. I truly think you guys have something special going on! Keep up the good work, and many thanks again.

Cutter in ABQ is a real class act. I recently flew my Piper Archer into ABQ for a fuel stop along my planned route but ended up spending the night due to bad wx. Cutter literally rolled out the red carpet for us. I was treated like I taxied onto the ramp in a Gulfstream. They gave us rides to a restaurant and hotel and had the plane ready and fueled for our morning departure as well as cleaned our dirty windshield without asking. A special word to Ben, Seth and Chelsea on the line for going WAY above and beyond to serve us.

My experience at Cutter ABQ last week was great. The day before arriving I clicked on the Cutter website link on AirNav and was offered a web chat with a service advisor. They quickly arranged everything for our stay, including rental car and a nice discount at the Hotel Andaluz (great boutique hotel downtown!). When we arrived late on Wednesday, they brought the car right up to the Cirrus and gave us directions to the hotel. The next day, the airplane was already filled up as requested and we got an AOPA avgas discount. Hat's off to the service team of Chantel, Kerrie, and Elizabeth and the line crew at Cutter ABQ!

Cutter definitely sets a high standard for FBO services. Been about a year since we were here last, but it was like returning home. Jeff parked, greeted & helped with luggage. Promise arranged hangar, hotel & transportation almost before we could down the bottle of water they provided. Next morning plane was out and fueled on time & Kerrie helped with luggage and marshaling us out. Nice people here. I was particularly impressed at how courteous all the staff were, even when dealing with a couple crews that must not have had a good day. Thank you!