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Testimonials

We are pleased that our customers go out of their way to share their visit experience to our Cutter locations. We are proud to share these testimonials with you.

I arrived on September 19th for a couple of days in the bright red Pitts Model 12. Due to weather to the east, I was unable to leave and all of the good folks took exceptional care of me and the aircraft I was entrusted to ferry for my customer.

I’ve been a customer since the early 1980s. Never have had a bad experience in ABQ.

Larry King    Cutter Aviation - ABQ   

Arrived at 9 p.M. June 24. Met by line personnel promptly, receptionist found hotel despite major athletic event in city, gave ride there and back next morning. Aircraft hangared because of strong winds (38g50) and brought out as scheduled. Needed hydraulic fluid and mechanic obliged without charge. Cutter is not cheap but there is no better service anywhere.

John D. Lyon    KABQ - Albuquerque, NM   

Enroute from KCGZ to KEPM we had emergency landing at KABQ due to an extremely strong odor of fuel in the cabin. I cannot say enough good things about the way the emergency was handled by ATC, the staff at Cutter, airport fire department and airport operations manager. They were extremely helpful, courteous & professional. Everyone went beyond what was expected to help us out. The aircraft was cleaned up, repaired and in 2 hours we were on our way

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Steve Trieber    KABQ - Albuquerque, NM   
Steve Trieber    KABQ - Albuquerque, NM   

Enroute from KCGZ to KEPM we had emergency landing at KABQ due to an extremely strong odor of fuel in the cabin. I cannot say enough good things about the way the emergency was handled by ATC, the staff at Cutter, airport fire department and airport operations manager. They were extremely helpful, courteous & professional. Everyone went beyond what was expected to help us out. The aircraft was cleaned up, repaired and in 2 hours we were on our way to KEPM. Kudos to ATC, the entire staff at Cutter, KABQ fire & the KABQ operations manager.

So I flew into Cutter in my more-than-humble 1947 Ercoupe and parked next to a Lear. Yikes! But you know what? The staff treated me like a king! They literally brought out the red carpet (but then didn't know where to put it because Ercoupes don't have obvious doors if you've never seen one before). It was a hot day, and my teenage son appreciated being handed a bottle of cold water right off the bat. The linemen--and linewoman--were helpful

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William Dubois    KABQ - Albuquerque, NM   
William Dubois    KABQ - Albuquerque, NM   

So I flew into Cutter in my more-than-humble 1947 Ercoupe and parked next to a Lear. Yikes! But you know what? The staff treated me like a king! They literally brought out the red carpet (but then didn't know where to put it because Ercoupes don't have obvious doors if you've never seen one before). It was a hot day, and my teenage son appreciated being handed a bottle of cold water right off the bat. The linemen--and linewoman--were helpful and friendly, as was the front desk staff both in the evening and the following morning. It didn't faze anyone that I only needed a few gallons of gas, and they found hangar space for me for the night, including locating a cord for my pre-heater. The next morning my plane was on the line and ready for me right at the requested time. The facilities are very good, with every thing you could want, with fast Internet and comfy chairs; but I found it was the Cutter people who really made the difference. They were extraordinary.

Arrived for first time use since 1994! Jet was promptly met by line personnel and quickly fueled for a departure. After paying for fuel, decided to grab some lunch and counter personnel recommended DION's. Crew car, excellent directions and on our way to great lunch. All personnel provided excellent customer service! As needed, we will return for fuel and service on our cross-country trips.

John Keller    KABQ - Albuquerque, NM   

The personnel at this FBO are great! Promise was so helpful to me with advance planning from Canada. When we arrived at the FBO, Alexandra was talented at multi-tasking, and Promise and Melissa were so friendly and professional. Both on the ramp and inside, we were so impressed with Kerrie - she obviously sets the bar for customer service very high here - and she leads by shining example. The line crew guys are some of the most helpful, friendly

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Larry & Norma Armes    KABQ - Albuquerque, NM   
Larry & Norma Armes    KABQ - Albuquerque, NM   

The personnel at this FBO are great! Promise was so helpful to me with advance planning from Canada. When we arrived at the FBO, Alexandra was talented at multi-tasking, and Promise and Melissa were so friendly and professional. Both on the ramp and inside, we were so impressed with Kerrie - she obviously sets the bar for customer service very high here - and she leads by shining example. The line crew guys are some of the most helpful, friendly and professional that we have encountered. Thanks Cutter and we can't wait to fly back to your KABQ location.

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