Enroute from KCGZ to KEPM we had emergency landing at KABQ due to an extremely strong odor of fuel in the cabin. I cannot say enough good things about the way the emergency was handled by ATC, the staff at Cutter, airport fire department and airport operations manager. They were extremely helpful, courteous & professional. Everyone went beyond what was expected to help us out. The aircraft was cleaned up, repaired and in 2 hours we were on our way to KEPM. Kudos to ATC, the entire staff at Cutter, KABQ fire & the KABQ operations manager.

I just wanted to thank you for taking such great care of me when I was there last Thursday night with my Mooney, with an electrical maintenance issue. The way you were "on it" with all the information and help I needed to allow me to figure out what to do was awesome. The guys at Bode were great and found the problem promptly and professionally. It turned out I made the wrong call on the callout because no parts were needed and it turned out to be just a loose ground wire. But, it certainly could have been much worse, so all in all, I could sleep well knowing that everything would be good to go in the morning. I continued my flight to Vegas and the return back to South Carolina without incident.

Anyway, I appreciate you and your team. I’m leaving a review on the AOPA airports website and Facebook. I will also recommend Cutter as a nice stop for anyone I know making the trip West.

Thank you again and please let everyone know I appreciated all they did to help.

Cutter definitely sets a high standard for FBO services. Been about a year since we were here last, but it was like returning home. Jeff parked, greeted & helped with luggage. Promise arranged hangar, hotel & transportation almost before we could down the bottle of water they provided. Next morning plane was out and fueled on time & Kerrie helped with luggage and marshaling us out. Nice people here. I was particularly impressed at how courteous all the staff were, even when dealing with a couple crews that must not have had a good day. Thank you!

To say that Cutter is a step above is not even close to enough praise. I lead a Customer Experience (CX) team at a large software mfg., and will be using my Cutter experience as a great aspirational example. Always above and beyond, always caring about you and your family, and I only fly a prop plane. It makes you WANT to do business with them whenever possible. Reasonable prices are great (and they have those), top-notch customer experience is why I keep coming back. Well done.