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Testimonials

We are pleased that our customers go out of their way to share their visit experience to our Cutter locations. We are proud to share these testimonials with you.

Flew through last week on a round trip to Arizona. Rolling in a piston single - stopped at Cutter KABQ both ways. Wife likes to bring the pooch on the longer trips. Karrie at Cutter was awesome! Literally brought out the red carpet, water and treats for the dog. Counter staff is super nice; linemen are super fast! Not our first time here, and certainly won't be the last. Thanks Cutter, you're still our favorite FBO!

Tom Newman    KABQ - Albuquerque, NM   

I'm writing to thank you for the outstanding service we received upon our arrival at Cutter Albuquerque on June 30, 2015. Our rental car from Hertz was brought to the plane and stocked with cold bottles of water. The passenger transition from plane to car was quick and efficient. We had been traveling in the heat of the middle of the day and the rental car A/C was on high and the chilled water was much appreciated. Everyone worked together

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Russell Gervase    KABQ - Albuquerque, NM   
Russell Gervase    KABQ - Albuquerque, NM   

I'm writing to thank you for the outstanding service we received upon our arrival at Cutter Albuquerque on June 30, 2015. Our rental car from Hertz was brought to the plane and stocked with cold bottles of water. The passenger transition from plane to car was quick and efficient. We had been traveling in the heat of the middle of the day and the rental car A/C was on high and the chilled water was much appreciated. Everyone worked together to make my passengers happy. It made me look better for having chosen your FBO.

Excellent service. Chelsea met my plane yesterday, grabbed my bags out of the plane and put them in my rental car, which was waiting on the ramp, and wouldn't let me dump my own trash. They asked that I call ahead today and they would pull my plane to the front of the ramp and when I called and spoke to Adam, they had already done it. Cutter ABQ knows service and everyone is on the same page. They continue

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Rod McDermott    KABQ - Albuquerque, NM   
Rod McDermott    KABQ - Albuquerque, NM   

Excellent service. Chelsea met my plane yesterday, grabbed my bags out of the plane and put them in my rental car, which was waiting on the ramp, and wouldn't let me dump my own trash. They asked that I call ahead today and they would pull my plane to the front of the ramp and when I called and spoke to Adam, they had already done it. Cutter ABQ knows service and everyone is on the same page. They continue to impress! Thanks.

Cutter definitely sets a high standard for FBO services. Been about a year since we were here last, but it was like returning home. Jeff parked, greeted & helped with luggage. Promise arranged hangar, hotel & transportation almost before we could down the bottle of water they provided. Next morning plane was out and fueled on time & Kerrie helped with luggage and marshaling us out. Nice people here. I was particularly impressed at how courteous all the staff were,

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Robert McMeekin    KABQ - Albuquerque, NM   
Robert McMeekin    KABQ - Albuquerque, NM   

Cutter definitely sets a high standard for FBO services. Been about a year since we were here last, but it was like returning home. Jeff parked, greeted & helped with luggage. Promise arranged hangar, hotel & transportation almost before we could down the bottle of water they provided. Next morning plane was out and fueled on time & Kerrie helped with luggage and marshaling us out. Nice people here. I was particularly impressed at how courteous all the staff were, even when dealing with a couple crews that must not have had a good day. Thank you!

Made an inflight decision to divert here. Despite my unexpected arrival I received the same great service I've received in the past. The plane was refueled before I even stepped inside the building. They found me a hotel room at a really good rate and shuttled me over. My AOPA membership resulted in a fuel discount and the first night's fees were waived.

Ted Glenn    KABQ - Albuquerque, NM   

So I flew into Cutter in my more-than-humble 1947 Ercoupe and parked next to a Lear. Yikes! But you know what? The staff treated me like a king! They literally brought out the red carpet (but then didn't know where to put it because Ercoupes don't have obvious doors if you've never seen one before). It was a hot day, and my teenage son appreciated being handed a bottle of cold water right off the bat. The linemen--and linewoman--were helpful

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William Dubois    KABQ - Albuquerque, NM   
William Dubois    KABQ - Albuquerque, NM   

So I flew into Cutter in my more-than-humble 1947 Ercoupe and parked next to a Lear. Yikes! But you know what? The staff treated me like a king! They literally brought out the red carpet (but then didn't know where to put it because Ercoupes don't have obvious doors if you've never seen one before). It was a hot day, and my teenage son appreciated being handed a bottle of cold water right off the bat. The linemen--and linewoman--were helpful and friendly, as was the front desk staff both in the evening and the following morning. It didn't faze anyone that I only needed a few gallons of gas, and they found hangar space for me for the night, including locating a cord for my pre-heater. The next morning my plane was on the line and ready for me right at the requested time. The facilities are very good, with every thing you could want, with fast Internet and comfy chairs; but I found it was the Cutter people who really made the difference. They were extraordinary.

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