The personnel at this FBO are great! Promise was so helpful to me with advance planning from Canada. When we arrived at the FBO, Alexandra was talented at multi-tasking, and Promise and Melissa were so friendly and professional. Both on the ramp and inside, we were so impressed with Kerrie - she obviously sets the bar for customer service very high here - and she leads by shining example. The line crew guys are some of the most helpful, friendly and professional that we have encountered. Thanks Cutter and we can't wait to fly back to your KABQ location.

I just wanted to thank you for taking such great care of me when I was there last Thursday night with my Mooney, with an electrical maintenance issue. The way you were "on it" with all the information and help I needed to allow me to figure out what to do was awesome. The guys at Bode were great and found the problem promptly and professionally. It turned out I made the wrong call on the callout because no parts were needed and it turned out to be just a loose ground wire. But, it certainly could have been much worse, so all in all, I could sleep well knowing that everything would be good to go in the morning. I continued my flight to Vegas and the return back to South Carolina without incident.

Anyway, I appreciate you and your team. I’m leaving a review on the AOPA airports website and Facebook. I will also recommend Cutter as a nice stop for anyone I know making the trip West.

Thank you again and please let everyone know I appreciated all they did to help.

So I flew into Cutter in my more-than-humble 1947 Ercoupe and parked next to a Lear. Yikes! But you know what? The staff treated me like a king! They literally brought out the red carpet (but then didn't know where to put it because Ercoupes don't have obvious doors if you've never seen one before). It was a hot day, and my teenage son appreciated being handed a bottle of cold water right off the bat. The linemen--and linewoman--were helpful and friendly, as was the front desk staff both in the evening and the following morning. It didn't faze anyone that I only needed a few gallons of gas, and they found hangar space for me for the night, including locating a cord for my pre-heater. The next morning my plane was on the line and ready for me right at the requested time. The facilities are very good, with every thing you could want, with fast Internet and comfy chairs; but I found it was the Cutter people who really made the difference. They were extraordinary.