To the team at Cutter Aviation,

My wife and I just wanted to take a moment to let you know how thankful we are to your amazing team of people. Everyone we had the pleasure of meeting, from the security team to the line workers, was quick with a smile and a warm greeting - even at 5:00 am! As a professional aviator, it means so much when I encounter a team of people whose passion for those they serve is shown with such warmth and kindness. The more places I fly, the more I realize that it truly is rare.

When my wife and I suffered the vandalism of our vehicle and theft of our property during this year’s Albuquerque International Balloon Fiesta, your team did not hesitate to help us turn a negative experience into an opportunity for something good. Getting to interact with your team each day was truly one of the bright spots of our trip. Not to mention the fact that your generosity allowed us to enjoy the event, knowing we would not need to worry about any further incidents. If there is anything we can do for your team to show our thanks when we are in Albuquerque again, please do to hesitate to ask.

We cannot thank you enough.

I needed to overnight at ABQ on a cross-country flight in my Carbon Cub and a friend suggested that I use Cutter (typical word of mouth recommendation). Wow, I'm glad I did! Everyone there from the line guys, to the front desk staff, to the shuttle driver was very genuine and helpful. Usually a staff at a company like this is inconsistent, there are goods staff members and bad so it is just luck what you get, but I very impressed with the consistency of Cutter's staff in terms of both attitude and service. Cutter will be my go-to FBO in the future without question I highly recommend them!

Enroute from KCGZ to KEPM we had emergency landing at KABQ due to an extremely strong odor of fuel in the cabin. I cannot say enough good things about the way the emergency was handled by ATC, the staff at Cutter, airport fire department and airport operations manager. They were extremely helpful, courteous & professional. Everyone went beyond what was expected to help us out. The aircraft was cleaned up, repaired and in 2 hours we were on our way to KEPM. Kudos to ATC, the entire staff at Cutter, KABQ fire & the KABQ operations manager.