I wanted to write you and tell you thank you. My father and I flew down to Albuquerque yesterday in a red and white Cessna 182. Your staff treated us like we were flying something much larger and more expensive. We didn't need much fuel, but they still treated us very well. A friend of mine said you can always tell the character of an FBO by how they treat the little guys. By that definition, your team showed amazing character. From the line staff literally rolling out the red carpet when we landed to the front desk staff recommending a very good local restaurant, your staff is top notch. Thank you so much for your hospitality, and I will definitely be back.

My fiancée and I flew into Cutter on January 9, 2021. From the moment we turned into the ramp, the Line Techs and CSRs ensured our complete satisfaction. Our rental car was parked plane side. Inclement weather was going to be an issue and I asked for a hangar, it was no issue at all. The following day when I returned, my plane was pulled out onto the ramp and waiting for me. Even in a little Archer they make you feel like one of the big boys. The FBO itself is super spacious and really nice and accommodating. I would highly recommend Cutter to anyone flying into Albuquerque.

So I flew into Cutter in my more-than-humble 1947 Ercoupe and parked next to a Lear. Yikes! But you know what? The staff treated me like a king! They literally brought out the red carpet (but then didn't know where to put it because Ercoupes don't have obvious doors if you've never seen one before). It was a hot day, and my teenage son appreciated being handed a bottle of cold water right off the bat. The linemen--and linewoman--were helpful and friendly, as was the front desk staff both in the evening and the following morning. It didn't faze anyone that I only needed a few gallons of gas, and they found hangar space for me for the night, including locating a cord for my pre-heater. The next morning my plane was on the line and ready for me right at the requested time. The facilities are very good, with every thing you could want, with fast Internet and comfy chairs; but I found it was the Cutter people who really made the difference. They were extraordinary.

My experience at Cutter ABQ last week was great. The day before arriving I clicked on the Cutter website link on AirNav and was offered a web chat with a service advisor. They quickly arranged everything for our stay, including rental car and a nice discount at the Hotel Andaluz (great boutique hotel downtown!). When we arrived late on Wednesday, they brought the car right up to the Cirrus and gave us directions to the hotel. The next day, the airplane was already filled up as requested and we got an AOPA avgas discount. Hat's off to the service team of Chantel, Kerrie, and Elizabeth and the line crew at Cutter ABQ!