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Testimonials

We are pleased that our customers go out of their way to share their visit experience to our Cutter locations. We are proud to share these testimonials with you.

Hi, there! It was so nice to meet you during our meeting (with my husband, Brent Poindexter) to set up a home for our Mooney! He brought it over from Phoenix on Sunday evening and I was there waiting for him. I just gotta say, we are both extremely impressed by the consistency of the excellent customer service there! Whatever you are doing, keep doing it! SO many businesses could take some cues from Cutter in ABQ.

Charlene Smith    KABQ - Albuquerque, NM   

I just wanted to let all my friends at Cutter Aviation know that I am retiring from professional flying. Appropriately, I finished my last flight, arriving at Cutter in an Eclipse the night of February 2, 2019.

I have been a licensed pilot for 64 years and have flown in the military and as a professional pilot for 59 years, and now it’s time that I spend a little more time with my wife of 59 years. It’s been a

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Casey Jones    KABQ - Albuquerque, NM   
Casey Jones    KABQ - Albuquerque, NM   

I just wanted to let all my friends at Cutter Aviation know that I am retiring from professional flying. Appropriately, I finished my last flight, arriving at Cutter in an Eclipse the night of February 2, 2019.

I have been a licensed pilot for 64 years and have flown in the military and as a professional pilot for 59 years, and now it’s time that I spend a little more time with my wife of 59 years. It’s been a “great ride,” because I love flying, and because of all the great people I have known and worked with in aviation.

In particular, I want you and all the employees at Cutter to know how much I appreciate your professionalism and friendship. Please pass on my personal thanks for their making my time in aviation in Albuquerque most enjoyable. As the saying goes, they have made “the worst day of flying better than the best day of real work.”

While I’m retiring from professional flying, I will not be gone. You will still see me around the airport in my Mooney!

Arrived mid day in my Bonanza BE36. Was meet by staff and marshaled into a parking spot in from of the entrance door. They brought a baggage cart and water. I took on 40 gallons (a bit high priced at $6.14) but no other charges (with 20 gallons or more). Got a ride to a hotel right away in a nice cool van. Next morning the plane was waiting right out front ready to go. Very pleased. Will use next

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Carl L. Hopkins    KABQ - Albuquerque, NM   
Carl L. Hopkins    KABQ - Albuquerque, NM   

Arrived mid day in my Bonanza BE36. Was meet by staff and marshaled into a parking spot in from of the entrance door. They brought a baggage cart and water. I took on 40 gallons (a bit high priced at $6.14) but no other charges (with 20 gallons or more). Got a ride to a hotel right away in a nice cool van. Next morning the plane was waiting right out front ready to go. Very pleased. Will use next time.

Arrived for first time use since 1994! Jet was promptly met by line personnel and quickly fueled for a departure. After paying for fuel, decided to grab some lunch and counter personnel recommended DION's. Crew car, excellent directions and on our way to great lunch. All personnel provided excellent customer service! As needed, we will return for fuel and service on our cross-country trips.

John Keller    KABQ - Albuquerque, NM   

To say that Cutter is a step above is not even close to enough praise. I lead a Customer Experience (CX) team at a large software mfg., and will be using my Cutter experience as a great aspirational example. Always above and beyond, always caring about you and your family, and I only fly a prop plane. It makes you WANT to do business with them whenever possible. Reasonable prices are great (and they have those), top-notch customer experience is

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Robert Morris    KABQ - Albuquerque, NM   
Robert Morris    KABQ - Albuquerque, NM   

To say that Cutter is a step above is not even close to enough praise. I lead a Customer Experience (CX) team at a large software mfg., and will be using my Cutter experience as a great aspirational example. Always above and beyond, always caring about you and your family, and I only fly a prop plane. It makes you WANT to do business with them whenever possible. Reasonable prices are great (and they have those), top-notch customer experience is why I keep coming back. Well done.

I needed to overnight at ABQ on a cross-country flight in my Carbon Cub and a friend suggested that I use Cutter (typical word of mouth recommendation). Wow, I'm glad I did! Everyone there from the line guys, to the front desk staff, to the shuttle driver was very genuine and helpful. Usually a staff at a company like this is inconsistent, there are goods staff members and bad so it is just luck what you get, but I very

...read more
Randy Lervold    KABQ - Albuquerque, NM   
Randy Lervold    KABQ - Albuquerque, NM   

I needed to overnight at ABQ on a cross-country flight in my Carbon Cub and a friend suggested that I use Cutter (typical word of mouth recommendation). Wow, I'm glad I did! Everyone there from the line guys, to the front desk staff, to the shuttle driver was very genuine and helpful. Usually a staff at a company like this is inconsistent, there are goods staff members and bad so it is just luck what you get, but I very impressed with the consistency of Cutter's staff in terms of both attitude and service. Cutter will be my go-to FBO in the future without question I highly recommend them!

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