I'm writing to thank you for the outstanding service we received upon our arrival at Cutter Albuquerque on June 30, 2015. Our rental car from Hertz was brought to the plane and stocked with cold bottles of water. The passenger transition from plane to car was quick and efficient. We had been traveling in the heat of the middle of the day and the rental car A/C was on high and the chilled water was much appreciated. Everyone worked together to make my passengers happy. It made me look better for having chosen your FBO.

To the team at Cutter Aviation,

My wife and I just wanted to take a moment to let you know how thankful we are to your amazing team of people. Everyone we had the pleasure of meeting, from the security team to the line workers, was quick with a smile and a warm greeting - even at 5:00 am! As a professional aviator, it means so much when I encounter a team of people whose passion for those they serve is shown with such warmth and kindness. The more places I fly, the more I realize that it truly is rare.

When my wife and I suffered the vandalism of our vehicle and theft of our property during this year’s Albuquerque International Balloon Fiesta, your team did not hesitate to help us turn a negative experience into an opportunity for something good. Getting to interact with your team each day was truly one of the bright spots of our trip. Not to mention the fact that your generosity allowed us to enjoy the event, knowing we would not need to worry about any further incidents. If there is anything we can do for your team to show our thanks when we are in Albuquerque again, please do to hesitate to ask.

We cannot thank you enough.

We have stopped here at nearly every one of our sixteen crossings of the United States coast-to-coast. They are very focused on customer service and even stepping out of a little four-seater piston single we were treated like we were going to drop ten grand on jet fuel. They loaned us a crew car to run to dinner and pick out a hotel and then drove us over to the hotel. The plane was fueled and pulled up in the morning as requested. The past few years the ramp had gotten very rough and we were happy to see this year that it was brand new concrete.

Cutter in ABQ is a real class act. I recently flew my Piper Archer into ABQ for a fuel stop along my planned route but ended up spending the night due to bad wx. Cutter literally rolled out the red carpet for us. I was treated like I taxied onto the ramp in a Gulfstream. They gave us rides to a restaurant and hotel and had the plane ready and fueled for our morning departure as well as cleaned our dirty windshield without asking. A special word to Ben, Seth and Chelsea on the line for going WAY above and beyond to serve us.