I arrived on September 19th for a couple of days in the bright red Pitts Model 12. Due to weather to the east, I was unable to leave and all of the good folks took exceptional care of me and the aircraft I was entrusted to ferry for my customer.

I’ve been a customer since the early 1980s. Never have had a bad experience in ABQ.

Stopped for night 11/19/15. Met by follow-me truck. 2 line guys offered to help with bags. CSRs offered help with hotel reservation and courtesy transportation. Aircraft fueled and up front ready to go on time next morning. Thank you, Grant, Elizabeth, Kerrie who made everything about this stop first class. We'll be back.

Diverted here due to weather. Was able to arrange for a rental car on short notice and it was waiting for us when we finally arrived. They arranged for a hotel for us when we returned with the rental car the night before our departure and shuttled us to and from the hotel.

Flew through last week on a round trip to Arizona. Rolling in a piston single - stopped at Cutter KABQ both ways. Wife likes to bring the pooch on the longer trips. Karrie at Cutter was awesome! Literally brought out the red carpet, water and treats for the dog. Counter staff is super nice; linemen are super fast! Not our first time here, and certainly won't be the last. Thanks Cutter, you're still our favorite FBO!

To say that Cutter is a step above is not even close to enough praise. I lead a Customer Experience (CX) team at a large software mfg., and will be using my Cutter experience as a great aspirational example. Always above and beyond, always caring about you and your family, and I only fly a prop plane. It makes you WANT to do business with them whenever possible. Reasonable prices are great (and they have those), top-notch customer experience is

Great FBO! Have used several times since May for fuel. They have it down right. Nice FBO facilities too.