I am very pleased with the service. The annual took a bit longer than expected, but that didn't matter as I was traveling anyway. Kevin and his team do an excellent job and the service is exquisite. I appreciate that throughout the year Kevin is available to answer questions as they arise and is extremely prompt in getting back to me. Tim DiPirro and Molly are also very helpful and responsive. I'm appreciative that Cutter took on the Pilatus maintenance and opened operations at KAPA. Being Colorado-based, having a facility in the state is super convenient. It makes owning and operating a Pilatus a joy. Feel free to use me as a reference.

Please change nothing ... Kevin made our experience beyond any expectations we had hoped for. This aircraft was our first ( a pc12). So our first experience came with a bit of trepidation. Until we met Kevin. Every detail was communicated effectively and clearly. I came from a corporate background, where customer service is everything. I managed 1200 employees, and almost 1.5b in sales. And we spent millions on customer service training. Not sure how Kevin was trained, but whatever it was... keep using it. He gets an 11 in my book!

My experiences with Cutter Aviation, especially Kevin Fenske, have always been top-notch from start to finish. Communication is very important to me and Kevin's conversations with me have never been anything other than frank & fair, regardless of what issue my aircraft was facing at that particular time. In this day & age where Customer Service sometimes seems to be a lost art, Kevin, Molly & the rest of their team at Cutter APA have earned my gold star. Thanks so much!